Rick explores how some of the little things travelers do, or neglect to do, affect the way Americans are perceived in Europe. Author Mary Murray Bosrock, a specialist in intercultural communication and behavior, joins Rick to examine what's considered appropriate behavior when conducting business in Europe, how formal travelers should be in different cultures, and which cheek to kiss (and when). For more information on Travel with Rick Steves - including episode descriptions, program archives and related details - visit www.ricksteves.com.