COMSATS Institute of Information Technology, Lahore.

Human Resource Management

Final Project

Submitted to:
Miss. Fukaiha Kakakhail

Submitted by:
HAFIZ AHSAN SALEEM HAFIZ MOHIUDDIN ANWAR MARYUM AWAN SYEDA MAHVISH ATHAR ARSLAN AYUB FA10-MBA-026 FA10-MBA-028 FA10-MBA-040 FA10-MBA-080 SP10-MBA-026

Company Information

Head office:
1-A, Block-T, Gulberg II, Lahore Pakistan Voice: +9242-35876813-5 UAN: 111-704-111 Fax: +9242-35753285 Web: www.multilynx.com.pk

History & Background

Multilynx is a Systems and networking solution providing company that came into existence in 1996 as a result of the entrepreneurial partnership between Mr. Nuaman Mazhar (Chief Executive) and Mr. Hamid Chaudhry (Principal Solution Architect).
In a time span of 14 years, Multilynx has made a remarkable growth and managed to achieve a respectable stature in Pakistans corporate sector and now Multilynx is recognized as an icon in Pakistani IT Sector.

As today the customers at the enterprise level seek a onestop-shop vendor. We are keen to understand the

customers business demands and offer products and

services in sophisticated and advanced IT domain.

To become the best one-stop-shop IT services company in Pakistan through developing most competent human resources, practicing established industry standards and partnering with the best IT brands of the world and help our customers achieve their business objectives by providing IT solutions tailored to suit their requirements.

We aim to be a leading I.T. Company in Local and International Market with highly self motivated Human Capital.

ORGANIZATIONAL STRUCTURE

Introducing Business
At Multilynx, we assist our customers by providing and implementing high value, high-tech, innovative but cost effective IT solutions and services tailored to suit the requirements of a small company to a large corporation. We are keen to understand the customers business demands and offer products and services in sophisticated and advanced IT domains like MissionCritical Data Centers, ERP and CRM Application Integration, Enterprise Information Portals, Messaging and Collaboration Applications, IT Infrastructure deployment & Monitoring, Maintenance and Management.
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HIERARCHY OF Human Resource Management DEPARTMENT

CHIEF EXECTIVE

PRINCIPLE SOLUTION ARCHITECT

HUMAN RESOURCE

HR OFFICER

HR ASSISTANT

HR ASSISTANT

HR ASSISTANT
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Recruitment & Selection Process

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MULTILYNX use both sources of recruiting (INTERNAL AND EXTERNAL).

INTERNAL SOURCE Employee reference

Internal job posting

Data base EXTERNAL SOURCE Job forms Electronic (Web)

Job Description
A job description is a list of the general tasks, or functions, and responsibilities of a position. Direct the actual distribution or movement of a product or service to the customer. At Multilynx, the HR and concerned department Head make Job Specification when needed.

Job Specification
Job specifications are designed by the Human Resource and the concerned department Heads.

Tests which we take from applicants are,

Educational Technical Psychometric Personality

BACKGROUND

We check the required background of candidates.

Educational Experience Reference

PHYSICAL TEST

Three types of interview we conduct from candidates. Face to face Panel Technical

Tests which we take from applicants are,

Educational
Technical Psychometric Personality

BACKGROUND

We check the required background of candidates.

Educational Experience

Reference

PHYSICAL TEST

 FOR MANAGERS Technical Self skills Team building HR skills

Emotional intelligence
Finance for non finance management FOR WORKERS

Technical
Ahsas-e-Zimadari 5 sets

 PERFORMANCE BENEFITS We give 3 basic salaries as bonus to our employees from annual profit as organization wide incentives. FINANCIAL BENEFITS Financial benefits which we give to our employees are, Unemployment compensation Vocations and holidays Sick leave

Severance pay
Pensions

FAMILY BENEFITS We provide medical facility to our employees. For this we give 2 basic salaries annually for, Employee Wife Children SERVICES BENEFITS Services benefits include for employees. For Managers Car House Utility For Workers Pick and drop Utility

HEALTH AND SAFTY We care for our employees at work by providing them facility of, Insurance H.S.E. department ( health safety in emergency ) FLEXIBLE BENEFITS Job Sharing We have the work into 3 shifts. Each shift contains 8 hours a day. Work Sharing Work sharing is not very common in our company. It exist very little.

RELATIONSHIP To build a good relationship with our employees we entertain them by different ways. Employee Engagement Celebrations We held different type of games and task competition among employees to enhance their abilities and to build a competition. Family Day We celebrate family day in our company by giving the opportunity to employees to bring their families together to build a good relationship. Children Day We also give a good opportunity to employees children to celebrate children day to build a good relationship. Birthday Celebrations We celebrate companys birthday and employees birthday as well to build a good relationship.

 Organization must used succession planning for leadership or high level

position rather than looking for outside sources as they are more risky. HR manager must use a structured situational interview to get an in-depth and accurate knowledge about the interviewees. Training to employees is 8 hours that is not sufficient to cope up with the new advancement and needs of time so this time frame should be increased to increase the employees efficiency. Appraisal interviews are not being conducted in the organization but they play a key role in determining the capabilities and weak points of employee and for taking corrective actions as well. Pay plans are not revised according to the current need and employees are not that much satisfied with it especially low level or technical staff is not that much satisfied. Benefits are provided and are sufficient as PEL give more benefits than most of the organization do.