ACCOUNT PLAN

CURRENT STATUS (CONTINUED)

Client Relationship Relationship History:

We have been working with TechAuto for the last one year. We are responsible for providing an integrated ERP solution and implementation of the same at the clients company. The project delivery is at Phase II of the complete implementation cycle, where the Phase I has been successfully implemented, up & running at the clients place. Still three more phases to go. Till now the relationship with the client has been smooth, without any major problems apart from some training issues at the clients place while implementation of Phase I. These issues were well taken care of during the implementation of Phase II, which went hassle free.

June 20, 2007

 Contracting History

In a legal and binding contract with TechAuto since the last one year. A total of 12 billable resources are deployed for the project. There are 3 onsite resources who are actively involved in requirement gathering and analysis and preparing the project plan and SRS document. 5 resources were deployed at the offshore for the application development, 2 resources for testing and 2 resources for implementation and training at the clients place. After the complete implementation of the ERP package, we expect to bid for the contract of maintenance and upgrade of the ERP software. That would be dependent on the implementation of the remaining three phases. Our competitors such as ABC technologies and XYZ technocomp are very strong contenders for the maintenance and upgrade project, as this is one of their main competitive advantages and a major 46% and 41% of their respective revenues come form upgrade and maintenance projects.

Resourcing Details

Current Opportunities

VISION, GOALS AND OBJECTIVES INTELLITECH ORGANIZATION

Raise Corporate Value By Realizing Long-term, Stable Growth Based On The Pursuit Of Growth And Efficiency Vision Goals Objectives Initiatives Projects
G2 G1

Global Vision 2015*: Raise Global Market Share from 17% to 22% By 2015 Achieve 27% Market Share in Japan By 2013

Globalize Operations Expand Operations In Japan Advance Localization By Producing Products In Regions Where Demand Exists Launch New Product By 2013 Produce Products In China By 2014 Market Product As A World Premium Brand in 2015 Global Coordination of Disparate IT Systems to achieve economy of scale

G3

Improve Efficiency and Profitability Increase Production Abroad To Reduce Risk of Currency Fluctuation Heighten Management Efficiency And Optimize Management

Intellitech advantages to the client

IntelliTech is a global provider of innovative consulting, technology, and outsourcing services. We pride ourselves on delivering quantifiable value to our customers and exceeding their expectations. This means our client receive world class products of superior technology

Our Global Delivery Model delivers value for customers via accelerated implementations and reduced costs.
We have customer focused on-site and near site consultants who are augmented by an offshore development centre. Our Methodology and Delivery processes ensure that customer requirements are met and projects delivered on time. Our consultants have on an average over ten years of industry and consulting experience that enables them to make our customers more competitive.

Our CMMi-Level 5 and ISO 9001 quality certifications attest to the quality of our people and processes. We partner with leading technology companies like SAP, Oracle/PeopleSoft/Siebel, and Microsoft to maximize the value we bring to our customers. We stay abreast of the latest advances of our partners so that our customers can continually benefit from these.

We know ERP and have specific domain knowledge in Life-sciences, manufacturing, Retail and public-sector.
IntelliTech offers a broad range of accelerators to improve the speed of implementations and upgrades like Uptimizer service for SAP ERP 6.0, a significant event that is continued evidence of our leadership in the SAP application domain. Our Implementations, upgrades, global roll-outs, business intelligence, Testing and Support processes, and our focus on continuous improvement enable superior performance and reduced IT costs for our customers.

Targeted solutions with quick ROI: Packaged offering, fast to implement, minimal investment, high value-add

Our award winning tools and consultants highlight the Flexibility, scalability, responsiveness of our solutions. This also allows IntelliTech to present targeted solutions with quick ROI, fast to implement in minimum investment and high value-add.

INTELLITECH CHALLENGES

The client has six manufacturing plants in India. Though each of these manufacturing plants is equipped with the state of the art machinery, each plant has invested in independent IT systems to run their operations. As a result, the company is lacking an organizational view of the business that would enable better efficiencies and effective decision making.

The fact that organization cannot exploit the synergies in the business processes across the plants is hurting the company even more now, when due to the economic slowdown, the business is slow and company is struggling to control its operational costs.
Major difficulties were faced while studying the current/legacy systems in the manufacturing plants. Apart from the fact that there were independently running IT systems in every manufacturing plant, the systems were running on different platforms as well.

A great deal of effort was invested in finding the optimum platform as the employees were already habituated working on a particular platform and changing platforms is faced with resistance at times. While the Phase I implementation of the ERP package, there were training issues with the employees as they were facing difficulty in having a hands on with the application. Also the phase I implementation got delayed by a week and a half because there was project pending at the clients site for their customer, without the delivery of which, we could not start implementing our package.

COMPETITION TO INTELLITECH AT THE

CLIENT

Our competitors such as ABC technologies and XYZ technocomp are very strong contenders for the maintenance and upgrade project, as this is one of their main competitive advantages and a major 46% and 41% of their respective revenues come from upgrade and maintenance projects.

CUSTOMER SATISFACTION INDEX

1st survey - 3/5 2nd survey 3.5/5 3rd survey 3.5/5

COMMUNICATION PLAN

Fortnightly teleconference with the client to check on the status of the implemented package. The details of this conversation are shared with the assistant project managers.
A weekly review of the SRS document by the Junior Project Managers. And a report of the review is sent to the project manager for approval.

Analysis

RELATIONSHIP MAP
Known contacts within organization Evaluation Role
D=Decider I = Influencer C=Champion S=Sponsorin g Executive

Influence
H=High, M=Medium , L=Low

Preference
+= favors Intellitech 0=neutral - = favors alternative ?= dont know

Coverage
Who at Intellitech is responsible for building and establishing the relationship including Executives?

Contact Name Mr. Rajesh Dubbewar Mr. Kamal Saxena

Title Head Operations Head IT

Comments

I C

M H

+ +

Mr. Ramesh Sharma (Sr. Delivery manager) Mr. Subroto Ghosh(IT Head)

Who are the key individuals that drive this organization? Ms. Kirti Gupta CFO I H +

Additional contacts required for account entry & exploration?

MANAGEMENT ORGANISATION CHART AT LUMAX AUTOTECH:

VALUE CHAIN ANALYSIS

Product Developmen t

Marketing / < Description > Business Sourcing / Sales

Logistics

Operations

Procureme nt

Service

HR

Product Planning Process Optimization AutoCAD Prototyping

CRM Sales Force Automation

SCM Process Optimization

ERP BPM

EDI Vendor Management Extranets

Customer care centers

Outsourcing

Claims / underwriting Peoplesoft interfaces with reinsurance systems or processes Treaty Reinsurance

June 20, 2007

INDUSTRY SOLUTION REFERENCE MODEL

Business Challenges Strategic Responses Selected IC Solutions 1 Integration of all the plants along with scalability & flexibility
Holistic organizational view of the

business for better efficiencies and effective decision making

Scope of further expansion &

ERP Targeted solutions with quick ROI

integration

Operational Efficiency & Cost reduction

Retain, enhance core customer

facing functions

Outsourcing upgrades, global roll-outs business intelligence Testing and Support processes Global Delivery Model

Increased Performance
Reduction in costs

Competitive advantage

Enable faster speed-to-market

with new products

Accelerators like Uptimizer for SAP 6.0 Consulting

Understanding the best solutions

to utilize the technology

June 20,

SOLUTION MAPPING
Business Challenge
1 . Integration of all the plants along with scalability & flexibility 2 . Operational Efficiency & Cost reduction
Retain, enhance core

Strategic Response
Holistic view of Organization Scope of Further expansion & integration

Client Owner
TechAuto Ltd
ERP

IC Solutions

IC Owner

Targeted solutions with

Intellitech

quick ROI

customer facing functions

Increased

TechAuto Ltd

Outsourcing upgrades, global roll-outs business intelligence Testing and Support processes Global Delivery Model

Intellitech

Performance
Reduction in costs

3 . Competitive advantage

Enable faster speed-

TechAuto Ltd
Accelerators like Consulting

to-market with new products

Understanding the

Uptimizer for SAP 6.0

Intellitech

best solutions to utilize the technology

CLIENT IT ORGANISATION
Board of Directors

CEO S. Narayana Prasad

IT Head Kamal Saxena

IT Specialist

IT Specialist

Helpdesk Manager

Services Manager

Helpdesk Employees

Administrator

Database Developer

COST OF OPERATIONS
Industry Type: Auto Ancillary Others

Industry Average of Operational Cost : 89.75%

Operational Cost of LumaxAuto Parts : 88.14%

CLIENT BIOS

COMPANY OVERVIEW

TechAuto is engaged in manufacturing and sale of automotive

components and parts in India.

Company operates through six manufacturing plants in India of which three plants are located in Pune, three plants in

Aurangabad, and a R&D center in Pune.

TechAuto key customers include Bajaj Auto, Maruti Suzuki, Force Motors, Hero Honda, Honda Motors, Kinetic, Piaggio, Swaraj Mazda, Ashok Leyland,Ford, Eicher, Sonalika, Hundai, Mahindra and Mahindra, Nissan, Renault, Suzuki, FIAT, Tata Motors,TAFE and Toyota, among others.

MAJOR PRODUCTS & SERVICES

TechAuto manufactures automotive components for two, three and four wheeler industries. The company's key products include the following: Products:

Adjustor motors Auto lightings Chassis Exhaust system Fork and handle bar assemblies Gear shift levers Mufflers Parking brakes Petrol tanks Sheet metal products Tubular welded parts

CLIENT LOCATION
HEAD OFFICE

TechAuto Limited W-230 East S Block M I D C Bhosari Pune 411 026 Maharashtra, IND P:91 20 66304631 F:91 20 66304633 http://www.techauto.com

TOP COMPETITORS

The following companies are the major competitors of Lumax Auto Technologies Limited

Bharat Forge Limited (BFL) Kinetic Engineering Ltd. Rico Auto Industries Limited Clutch Auto Limited Lucas - TVS Omax Autos Limited Munjal Auto Industries Ltd.