A.

MEETING TECHNOLOGY

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C.

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E.

F.

LEARNING PROCESS Co-operative learning Levels of learning Learning cycle MEETING PROCESSES 1. Word definition 2. Example MEETING ROLES 1. Background 2. Purpose 3. Products 4. Word definition 5. Illustration 3 Ps (PURPOSE, PRODUCTS & PROCESS) 1. Background 2. Purpose 3. Products 4. Word definition/ Illustration COMMUNICATIONS FRAMEWORK 1. Background 2. Purpose 3. Products 4. Word definition & Application 5. Illustration GROUND RULES 1. Background 2. Purpose 3. Products 4. Word definition & Application 5. Examples

outline

A.

LEARNING PROCESS Co-operative learning - Introduce basic technology by frameworks - Real work take place in subgroup - There are no wrong answers here.

Levels of learning - Information: Define key words to express idea. - Knowledge: Test validity of idea. - Insight: What happens with new idea? - Understanding: Use idea as a guide to plan/ evaluate situations, modify behavior. Outline - Information: Brief lecture to introduce new ideas. - Knowledge: Group discussion of ideas. - Insight: Reflect the inconsistency between action & word to visualize future state. - Understanding: Help participants increase valuable applications of OE to their daily tasks.

Learning cycle
Clarify new & different ideas:

Learning Processing Frustration Confusion

Exposure
Calmness

B. MEETING PROCESSES

1. Word definition
- Content: The subject matter - Process: Discuss content & accomplish meeting objectives.

- Lecture: A discourse given before audience.

- Led Thought: Share awareness about issues. - Framework-based: Using an outline/ guide from which key points about issue are covered in logical fashion. - Brainstorming: A group idea.

2. Example

Situation Greeting a friend in the hall without waiting for a reply

Content Hows it going?

Process Not enough time or interest to stop and talk

Someone asking you for your ideas on a subject

Whats talked about by groups after a meeting

Give me your ideas.

Results - subject matter

You state your ideas but nobody writes them down

Did you see Joes face when Harry said?It seemed like the leaders mind was already made up.

Room arrangement; rows of chairs Room arrangement; Round tables

Rows of chairs

Lecture

Round tables

Discussion

C.

MEETING ROLES

1. Background: Effective meeting bases on participants contribution.

2. Purpose: Archive high quality meeting . 3. Products: Content, process, recording ( about importance & quality)

4. Word definition: - Leader: Control the meeting (content, teamwork, resource, scribe, reporter )
- Scribe: Provide a record of comments in the meeting. - Resource: Monitor the process of how things happen in a meeting. - Participants: Interact with the meetings material. - Reporter: Present the report-back.

5. Illustration:

D. 3 Ps (PURPOSE, PRODUCTS & PROCESS)

1. Background: Clarify the meeting Purpose, Products and Process.

2. Purpose: Guide the thinking & behavior of participants toward a desirable direction. 3. Products: Clarity on the meeting output & its process.

4. Word definition/ Illustration

E. COMMUNICATIONS FRAMEWORK

1. Background: Clarify the basic elements of good communication.

2. Purpose: Improve one-on-one & group communication skills. 3. Products: Understanding of overall meeting process, improved meeting (its design/ products/ effectiveness).

4. Word definition & Application

Step a/ Atmosphere Generation Definition Create an atmosphere appropriate for the topic a) b) c) d) e) Application Opening remarks People talking comfortably 3 Ps (Leaders ideas prepared in advance) Ground rules (Leaders idea) Logistics information

b/ Individual Awareness c/ Shared Awareness d/ Individual Aim

Bring forth an individuals current thinking Develop a common ground Clarify whats good for me

a) All the different perspectives/ understandings on the table. b) Get feed-back on the meeting purpose ect. a) Integration of fragmented/ partial information. b) Mind-set conversion from there, then, I to Here, now, we. a) Find out from participants what they really hope to get out of the meeting & which products he/ she does not value.

e/ Shared Aims
f/ Path Forward

Establish whats right for the whole

Develop an action plan & its supporting logic to achieve the shared aims Review meeting process to audit & learn how to improve

a)

Upgrade the Leaders aims to an agreed upon set of group aims.

a) Develop logic & action steps. b) Review to confirm who, when, what, how, etc.

g/ Reflection

a) Reflect on the meeting focusing on the 3 Ps b) Audit & scribe positive & negative aspects of : content; process; individual & group behavior.

5. Illustration

COMMUNICATIONS FRAMEWORK
a. Atmosphere Generation b. Individual Awareness

g. Reflection

f. Path Forward

c. Shared Awareness

e. Shared Aim

d. Individual Aims

F.

GROUND RULES

1. Background: - Provide guidelines that all members can operate by in the meeting. - The group check meeting process & maintain the rules.
2. Purpose: Provide operating context & define some of the new expectations of the culture change. 3. Products: 4. Word definition: Guidelines which participants agree to follow to achieve the meeting purpose. 5. Examples: - One person speaks at a time. - Listen carefully before responding - Always monitor the scribes work. - No smoking in the meeting room. - No rank in the meeting. - Start on time/ end on time.