Training Topics:
• Requirements and features of a team
• Bruce Tuckman’s model of team
development
• Understanding team dynamics –Johari
Window
• Giving and receiving feedback
• Managing a team
• The Role of the Leader
• The importance of giving and receiving
Team Building
Forming
Storming
Norming
Performing
Adjourning
Team Members
Task Accomplishment
Leader Action
Forming • Feel moderately eager with
Strategies:
• Low to moderate
high, positive expectations
• Establish
• Focus realistic
on goals
defining goals,
Storming about what the team will
• Setaccomplish
standards for team
tasks, and strategies
Norming interaction
• Feel concerned about how
• Clarify team tasks and team
they will fit in and what will
Performing member roles and
be expected of them
relationships
• Are dependent on authority
• Demonstrate
Adjourning and teach skills
to provide
• Monitor direction
and give feedback on
team performance
• Make decisions and provide
© 2008 MMMTS All Rights Reserved.
Barriers to Team Building
teamwork
• Excessive team size (Optimum size 7 – 25)
Open/Free
Blind area This is the
area
standard
representation of
the Johari Window
model, showing
each quadrant to
Unknown be of the same
Hidden area
area size.
3 4
Structure of Feedback
• Selection
- Analyzing Team roles
- Forming the Team
- Establishing Team goals
- Matching Team to Task
• Bonding
- Establishing Team Trust
• Development
- Balancing Skills within the Team
- Ways to formulate Goals
- Maximizing Team Performance
- Improving Team Efficiency
© 2008 MMMTS All Rights Reserved.
Managing the Team
• Optimizing Performance
- Maximizing Performance
- Team Dynamics
- Four Stages of Team Development
- Managing Tactics
- Resolving Conflicts
• Assessment
- Project or Goal Check