1. 2. 3. 4.
4 CIRI UTAMA PEMIMPIN YANG BERHASIL INTELEGENSIA KEMATANGAN SOSIAL INNER MOTIVATION HUMAN RELATION ATTITUDE
EFEKTIVITAS KEPEMIMPINAN
1. 2. 3. 4. 5. 6. 7. KEPRIBADIAN PENGALAMAN HARAPAN PEMIMPIN HARAPAN DAN PERILAKU ATASAN KEBUTUHAN TUGAS HARAPAN DAN PERILAKU REKAN KARAKTERISTIK, HARAPAN & PERILAKU BAWAHAN 8. IKLIM DAN KEBIJAKAN ORGANISASI
POSITION POWER
Formal Authority : Legitimate Power Control Over Resources and Rewards : Reward Power Control Over Punishment : Coercive Power Control Over Information Control Over The Physical Work Environment.
PERSONAL POWER
Expertise : Expert Power Friendship / Loyalty : Referent Power Charisma Reputation Performance
BENTUK-BENTUK RESISTANCE
Make excuses about why the request cannot be carried out. Try to persuade the agent to withdraw the request. Ask higher authorities to overrule the agents request. Delay acting in the hope that the agent will forget about the request. Make a pretense of complying but try to sabotage the task Refuse to carry out the request.
Komit
Likely Likely Possible Possible Very Unlikely
Patuh
Possible Possible Likely Likely Possible
Nolak
Possible Possible Possible Possible Likely