Chapter 1: Introduction to Information Systems Chapter 2: Computer Hardware andComputer Software Chapter 4: Telecommunications and Networks Chapter 5: Management Information System Chapter 6: Decision Support System Chapter 7: Electronic Business Systems Chapter 8: Security and Ethical Challenges of eBusiness
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Information Systems
Why Do People Need Information? Individuals - Entertainment and enlightenment
Necessary for Decision Making For Taking Rational, Timely & correct Decisions For Taking decisions in Complex Decision situations Globalization & Liberalization have added various dimensions that necessitate use of Information Systems IS is regarded as the fifth important resource besidesMoney, Material, Men & Machine.
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Chapter 1
Information
A collection of facts organized in such a way that
they have additional value beyond the value of the facts themselves
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Strictly speaking, data is the plural of datum, a single piece of information. In practice, however, people use data as both the singular and plural form of the word. (2) The term data is often used to distinguish binary machine-readable information from textual human-readable information. For example, some applications make a distinction between data files (files that contain binary data) and text files
(3) In database management systems, data files are the files that store the database information, whereas other files, such as index files and data dictionaries, store administrative information, known as metadata.
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Terminology
Process
A set of logically related tasks performed to achieve
a defined outcome
Process
(n) An executing program. The term is used loosely
as a synonym of task. (v) To perform some useful operations on data.
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Terminology
Knowledge
An awareness and understanding of a set of
information and how that information can be made useful to support a specific task
Knowledge base
The collection of data, rules, procedures, and
relationships that must be followed to achieve value or the proper outcome
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Types of Data
Data Alphanumeric data Image data Audio data Video data Represented by Numbers, letters, and other characters Graphic images or pictures Sound, noise, tones Moving images or pictures
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Data Information
Data
Transformation
Information
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System
System A set of elements or components that interact
to accomplish goals A combination of components working together
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System Discussion
(1) Refers to a combination of components working together. For example, a computer system includes both hardware and software. A Windows system is a personal computer running the Windows operating system. A desktop publishing system is a computer running desktop publishing software. (2) Short for computer system. (3) Short for operating system. (4) An organization or methodology. The binary numbering system, for instance, is a way to count using only two digits.
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System Elements
Inputs Processing mechanisms Outputs
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System Example
Elements System Inputs Processing elements Goal Outputs Finished film delivered to movie studio Entertaining movie, film awards, profits
Movie
Actors, director, Filming, staff, sets, editing, equipment special effects, distribution
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System types Simple vs. complex Open vs. closed Stable vs. dynamic Adaptive vs. nonadaptive Permanent vs. temporary
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Figure 1.5a
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Modeling a System
Model An abstraction or an approximation that is used
to represent reality
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Input
Processing
Output
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Input Discussion
(n) Whatever goes into the computer. Input can take a variety of forms, from commands you enter on a keyboard to data from another computer or device. A device that feeds data into a computer, such as a keyboard or mouse, is called an input device. (v) The act of entering data into a computer
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Output Discussion
(n) Anything that comes out of a computer. Output can be meaningful information or gibberish, and it can appear in a variety of forms -- as binary numbers, as characters, as pictures, and as printed pages. Output devices include display screens, loudspeakers, and printers. (v) To give out. For example, display screens output images, printers output print, and loudspeakers output sounds.
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Feedback
Feedback Output that is used to make changes to input or
processing activities
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Computerized systems E.g., the above trends lines can be drawn by computer Evolution Many computerized system began as manual systems E.g., directory assistance
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Technology Infrastructure
Another term for CBIS Consists of the shared information system (IS) resources that form the foundation of the information system
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Parts of a CBIS
Five parts Hardware Software Database Telecommunications Networks
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Parts of a CBIS
Five parts Hardware Software Database Telecommunications Networks
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Hardware
Hardware Computer equipment used to perform input, processing, and output activities The objects that you can actually touch, like disks, disk drives, display screens, keyboards, printers, boards, and chips.
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Hardware Discussion
Hardware refers to objects that you can actually touch, like disks, disk drives, display screens, keyboards, printers, boards, and chips. In contrast, software is untouchable. Software exists as ideas, concepts, and symbols, but it has no substance. Books provide a useful analogy. The pages and the ink are the hardware, while the words, sentences, paragraphs, and the overall meaning are the software. A computer without software is like a book full of blank pages -- you need software to make the computer useful just as you need words to make a book meaningful.
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Parts of a CBIS
Five parts Hardware Software Database Telecommunications Networks
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Software
Software Computer programs that govern/determine/control the operation of the computer Computer instructions or data
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Parts of a CBIS
Five parts Hardware Software Database Telecommunications Networks
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Database
Database An organized collection of facts and information A collection of information organized in such a way that a computer program can quickly select desired pieces of data
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Parts of a CBIS
Five parts Hardware Software Database Telecommunications Networks
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Telecommunications
Telecommunications The electronic transmission of signals for
communications; enables organizations to link computer systems into effective networks Refers to all types of data transmission, from voice to video
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Parts of a CBIS
Five parts Hardware Software Database Telecommunications Networks
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Networks
Network Used to connect computers and computer
equipment in a building, around the country, across the world, to enable electronic communications A group of two or more computer systems linked together
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Payroll Example
Hours worked Payroll transaction processing Pay rate(price) Payroll checks
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E-Commerce System
E-commerce Involves any business transaction executed
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electronically Conducting business on-line For example, between Companies Companies and consumers Business and the public sector Consumers and the public sector Example for placing a purchase order
Information and Organizations
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Schematic of MIS
Marketing management information system Common databases Manufacturing management Information system
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MIS Discussion
Short for management information system or management information services, and pronounced as separate letters, MIS refers to a class of software that provides managers with tools for organizing and evaluating their department. ).
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Expert Systems
An expert system is A computer application that performs a task that would
otherwise be performed by a human expert gives the computer the ability to make suggestions and to act like an expert in a particular field Examples: diagnose human illnesses, make financial forecasts.
chess expert systems : programming computers to make decisions in real-life situations (for example, some expert systems help doctors diagnose diseases based on symptoms)
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neural networks : Systems that simulate intelligence by attempting to reproduce the types of physical connections that occur in animal brains robotics : programming computers to see and hear and react to other sensory stimuli
Currently, no computers exhibit full artificial intelligence (that is, are able to simulate human behavior). The greatest advances have occurred in the field of games playing. The best computer chess programs are now capable of beating humans. In May, 1997, an IBM super-computer called Deep Blue defeated world chess champion Gary Kasparov in a chess match.
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Systems investigation and analysis Defines the problems and opportunities of an existing
system
Systems maintenance and review Checks and modifies the system so that it
continues to meet changing business needs
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End of Chapter 1
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