Haidir Afesina Hendra Winata Mita Listyatri Andek Prabowo Aprian Eka Rahadi Chairunnisa Mirhelina Franciscus Xaverius Kresna Paska Agung Indri Pramantyo
Fact#1
Outline
Mileston e
Challeng e
Industry Analysis
HR Analysis
Recomm endation
HR Practice s
Challenge
UPS with its famous policies ON THE JOB TRAINING & INTERNAL PROMOTION make PEOPLE as COMPETITIVE ADVANTAGE
Organization
Technology
Competition in IT
Decision
We need to focus on how we bring outsiders to UPS as well as the extent to which we should do it
URGENTLY needed
EXTERNAL
RECRUITMENT
IT as a value creation
Milestone
UPS Founded by Jim Case under name American Messenger Company Begin use of rail Purchase 1st B757 jets
T Ford
1907
13
19
22
29 37 61 `66
76
82
87
International expansion
1st Logo
2nd Logo
3rd Logo
HR Practices
Unionization was inevitable in the future and that it would produce a more cooperative relationship by having unionization The unionization in UPS create some assurance for the employee that they will get their rights and treated fairly The policy book was created to standardized the policy and the system. It is revised every few yeas by a management committee. The vision of Jim Carrey to make UPS the largest company by expand internationally as they already become a superior one in domestic market UPS also have the same race proportion on their company (Hispanic, white and black)
Lesson Learn #1
UPS is the largest private package delivery firm in the world that unionized labor successfully managing people diversity and becoming a job magnet with their people centered policy
Business Strategy
Arenas
Air and Ground Firm All address Low cost Strategy
Rivalry
Vehicle Firm Keep the cost low (labor) Package car Strategy 89 aircrafts Strategy Strategy i.e. work simplification feeder truck Rivalry leased 140 Rivalry Rivalry
had 13 B757
Firm Differentiator
Staging Firm
all address in the USA Strategy Daily pick up and Rivalry delivery service to retail and commercial
Industry Analysis
International Expansion Domestic superior
Chance Firm Strategy Rivalry
High competition in domestic make UPS should Fedex have differentiate overnight service
Governmen t
Analysis
Hire Within
Organization Fit Service Culture (Know the operation) Promotion within policy
Hire Outside
Expertise Ready to work (build the IT system) Fast Process
Culture Fit
Not expertise
Costly
High compensation
No knowledge about operation
Join the boot camp (follow all the procedure as the new
Rotation through the organization to get know the
operation working system and condition i.e. helped out in the field IT people will the system that really helpful otherwise poorly design
HR Practices
Developed a very strong culture of trust and independent action among its regular workforce, managers and package car drivers have a clear mandate to do whatever it takes to get packages deliveries on time and in a good shape (Empowerment) Entry level (package car driver) are previous part time who work during school holiday n enjoy the feel of the place
UPS provide a training program and curriculum to ensure that the employees handle the job properly i.e. package car driver has a proper training how to handle the package
Lesson Learn #2
UPS build the company through growth by knowledge by committing to talent management, providing training program and create high involvement organization .
HR Practices
As a start up company, UPS is offering their
employee stock plan, so that they feel the ownership of the company
Both of part time and full time have the same
Lesson Learn #3
UPS hold people accountable by offering a lifelong commitment with profit sharing and stock ownership plan, providing benefits to all employees and giving promotion within policy
.