Emotional Intelligence
Management Types
Extraversion
Extraverts - sociable, affectionate, outgoing and friendly. Introverts less inclined toward social interactions and less positive outlook.
Negative Affectivity
Tendency to experience negative emotions and moods, feel distressed, and be critical of oneself and others.
Agreeableness
Conscientiousness
Openness to Experience
Original, broad interests, open to a wide range of stimuli, daring and risk taker.
Locus of Control
Internal responsible for their own fate. External outside forces are responsible for what happens to and around them.
Self-Esteem
High self-esteem competent, deserving and capable of handling
most situations.
Low self-esteem poor opinions of themselves, unsure of capabilities, and question ability to succeed at different endeavors.
Achievement
Strong desire to perform challenging tasks well. Meet personal standards for excellence.
Affiliation
Concern about establishing and maintaining good interpersonal relations. Being liked. Surrounded by people who get along with one another.
Power
The ability to understand and mange ones own moods and emotions and the moods and the emotions of other people. Understand how subordinates feel, why they feel that way, and how to manage their feelings to achieve the desired results. Helps managers understand and relate well to other people. Helps to maintain their enthusiasm and confidence and energize subordinates to achieve organizational goals.
Directors
Driven by the need to control and the need to achieve. Goal oriented and like to be in charge of people and situations.
Socializers
Friendly and enthusiastic who like to be where the action is. Like admiration and compliments. Would rather do lunch with clients than work.
Relaters
Warm, supportive, and nurturing. Great listeners and loyal employees. Often develop strong network of people.
Thinkers
Analytical, detail-oriented and systematic. Enjoy problem solving and are task oriented. Demonstrate a quick and unique sense of humor.
No single trait is right or wrong for being an effective manager. It is the appropriate balance that makes an effective manager. Emotional intelligence helps managers understand and relate well to other people. It also helps maintain their enthusiasm and confidence and energize subordinates to help the organization attain its goals.
Managers are feeling, thinking human beings that need to remember to act human.
Emotional Intelligence & Emotional Competency. (2011, April 18). Retrieved April 18, 2011 from the World Wide Web: http://webhome.idirect.com/~kehamilt/ipsyeq.html Ferraro, Jack. (2008). The Strategic Project Leader. Boca Raton, FL: Auerbach Publications. Mersino, Anthony. (2007). Emotional Intelligence for Project Managers. New York, NY: AMACOM. Personal Development. (2011, April 18). Wikipedia. Retrieved April 18, 2011 from the World Wide Web: http//en.wikipedia.org/w/index.php?title=Personal_development Segal, Ph.D. J. (September 2010). Emotional Intelligence (EQ): Five Key Skills for Raising Your EQ. Retrieved April 18, 2011 from the World Wide Web: http://helpguide.org/mental/eq5_raising_emotional_intelligenc e.htm