Definition
Positive
Negative
Components of attitude
Personal experiences.
Association.
Family.
Models.
Institutional factor.
Personal experiences
The nearer the group the stronger the stronger is the group
influence on the attitude of the individual.
Family
Primarily
concerned with the job or the work
undertake in the organization.
– Nature of job.
– The compensation a person gets.
– Behavior of superior and coworkers.
Jobsatisfaction leads to improved performance and
retention of personnel in the organization.
Organizational Commitment
– Congruent changes
Movement in same direction.
– Incongruent changes
Change towards the other end.
Points to be kept in mind when a manager is trying
to change the attitude of the employee.