Human Resources

HR IN VOLVO INDIA - AN OVERVIEW

Volvo India Limited

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Human Resources

HR VISION

TO CREATE AN ORGANISATION

CHARACTERISED BY ACHIEVEMENT AND JOY THROUGH THE INVOLVEMENT OF PEOPLE WHO ARE COMPETENT, MOTIVATED, FLEXIBLE, CREATIVE, CONTINUALLY DEVELOPING AND EMPLOYABLE IN ORDER TO CONVERT VOLVO INDIAS STRATEGIC OBJECTIVES INTO REAL BUSINESS RESULTS IN THE MOST EFFICIENT AND RESPONSIBLE MANNER.

Volvo India Limited

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HR ORGANIZATION

Head-Human Resources & Admn. Emmanuel David Co-Ordinator Prem Kumar

Corporate Human Resources S. Raghavendra Rao

Administration C A Muddamaiah

HR for Industry Zo Hualngo

HR for After Market Zo Hualngo

Admn.& Liaison S G Jayaram Front Office & Travel (Vacant)

Ravikumar Assistant

Volvo India Limited

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Human Resources

THE INDIAN EMPLOYMENT MARKET SCENARIO

UNEMPLOYMENT

PROFILE OF PEOPLE - PROVIDING

BRAINS TO THE WORLD VERSATILE CULTURAL ASPECTS UNIQUE FEATURE OF INDIAN YOUTH

Volvo India Limited

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PROFILE OF OUR PEOPLE

YOUNG AND ENERGETIC

TECHNICALLY QUALIFIED COMPETENT COMMITTED CULTURED ENGLISH SPEAKING FLEXIBLE

Volvo India Limited

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Human Resources

THE INDIAN EMPLOYMENT MARKET

Literate Indian youth
Improving standards of education Availability of technical manpower in industrialised areas Indian youth - aware, ambitious, positive value orientation, technically competent & productive Gender - male dominated Changing attitude of Indian Government / Trade Unions

Volvo India Limited

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EDUCATION SYSTEM IN INDIA

School : 10 years

Post-school options :
ITI (Industrial Training Institutes) : 2 years; Apprenticeship : 1 year Diploma : 3 years (Mechanical/ Automobile/ Electrical etc.)

Pre-university : 2 years
Graduation : 3 years (B.A./ B.Sc/ B.Com/ Engineering) Post Graduation : 2 years

Volvo India Limited

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Human Resources

PROFILE OF A VOLVO EMPLOYEE

Technically qualified
Blue collar - ITI + Apprenticeship training/ Diploma White collar Graduate/ Enginner/ Post-Graduate Average age : 25 years Knowledge of English Healthy mix - chosen from all over India

Volvo India Limited

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Human Resources

SOURCES OF RECRUITMENT

Data bank
Campus Other industries Advertisements

Volvo India Limited

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THE SELECTION PROCESS

Careful scrutiny of resumes Written tests - Aptitude and Trade Preliminary interview by Team Leader and HR representative Final interview by Head of Department and Head - HR Pre-employment medical check-up Antecedent verification Focus : Building quality workforce Hire people with right attitudes

Volvo India Limited

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HIGHLIGHTS
Project completed within 13 months Volvo India is amongst the top 3 Volvo Truck companies in terms of Product Audit points High Productivity - moved from 4 to 8 trucks per week in 1st year, presently 12 per week (Production) - about 1 person/ 12 trucks (After Market) Low percentage of absenteeism Disciplined Self managed (not unionised)

Volvo India Limited

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Human Resources

PROFILE OF OUR PEOPLE

AGE-WISE DISTRIBUTION OF EMPLOYEES

QUALIFICATION-WISE DISTRIBUTION OF EMPLOYEES

> 35 Years 19%

c

20 - 25 Years 23%

31 - 35 Years 22%

Engg. Graduates 18%

MBAs & other Post Graduates 14% ITI & others 43%

26 - 30 Years 36%

Diploma Engrs. 25%

TOTAL NO. OF EMPLOYEES : 369

EXECUTIVES & STAFF

: 191

OPERATORS & MECHANICS : 178

Volvo India Limited
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KEY PEOPLE PROCESSES

HR POLICIES - No visible differentiation; common facilities - No scope for adhocism; documented

RECRUITMENT
- Workforce represents national character - Selection criteria - Merit TRAINING AND DEVELOPMENT - Competence Profiling - Leadership development PERFORMANCE MANAGEMENT SYSTEM - PAR & ICP - Promotion criteria - Performance COMPENSATION - Market Survey - Concept of Cost-to-Company
Volvo India Limited
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Human Resources

KEY PEOPLE PROCESSES (contd.)

ORGANISATIONAL DEVELOPMENT - Team building - Attitude survey & workshop - Volvo Way workshop EMPLOYEE INVOLVEMENT - Committees & Teams - Business planning process - Problem solving forums - Harmony Day - a family event - Other celebrations - Sports Day, Anniversary, Independence Day, Safety Day, etc.

Volvo India Limited

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KEY PEOPLE PROCESSES (contd.)

COMMUNICATION - Morning team meetings - Departmental meetings

- Monthly communication meeting

- Company wide communication meetings - In house magazine - Together EMPLOYEE RELATIONS

- Positive & progressive climate

- HR as Strategic partner & Employee champion - Statutory compliance & Govt. agencies ADMINISTRATION - Addressing Expat needs - Estate & property management
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Human Resources

HR FOCUS

HOME GROWN MANAGERS - RECRUITMENT OF GRADUATE ENGINEER TRAINEES COST REDUCTION & WASTE ELIMINATION VALUE ADDITION THROUGH WORLD CLASS MANUFACTURING & 5S CONCEPTS PRODUCTIVITY & PROCESS IMPROVEMENT THROUGH SMALL GROUP ACTIVITIES RECOGNITION SCHEMES TRAINING TO FOCUS ON BUSINESS ISSUES

Volvo India Limited

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WHATS GOING ON WELL

CULTURE - TEAMWORK

- CUSTOMER FOCUS
- EMPLOYEE INVOLVEMENT - PERFORMANCE ORIENTATION

- SECULAR VALUES
- HUMAN & DEMOCRATIC VALUES CUSTOMER SURVEY FOR ALL KEY PEOPLE PROCESSES

Volvo India Limited

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WHATS GOING ON WELL (contd.)

TRAINING - NEED BASED OVERSEAS TRAINING - TARGET 5 MAN DAYS PER PERSON PER ANNUM BEHAVIOURAL INPUTS FOR DRIVER TRAINEES CAREER PLANNING & SUCCESSION PLANNING

TURNOVER - < 5%

Volvo India Limited

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HR CHALLENGES
Integration of Field Personnel

Personnel policy review

Organisation and Leadership Development Contract Labour Career Planning and Development Transportation

Improve responsiveness/Speed/Customer orientation

Employee retention
Volvo India Limited
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