Anda di halaman 1dari 60

STRATEGIC MANAGEMENT

LECTURE 1 : Introduction to Strategic Management Dr.K.Prabhakar

Strategic Management

8/10/2011

1-1

Strategic Management

8/10/2011

1-2

Why do some firms succeed while others fail? What is strategy?

A central objective of strategic management is to learn why this happens. An action a company takes to attain superior performance. In this context it means allocations of resources. Resources may be same but if they are combined in different ways some get superior performance; some get ordinary performance. Strategic Management studies the ways to make superior performance. The process by which managers choose a set of strategies for the enterprise to pursue its vision.

What is the strategic management process?

Strategic Management

8/10/2011

1-3

What's the use of running if you are not on the right road- German proverb If you do not know where you come from, you do not know where you stand, if you do not know where you stand, you do not know where you go- Chinese Proverb To run in a right road to reach your destination is strategy.

Strategic Management

8/10/2011

1-4

However beautiful the strategy, you should occasionally look at the results -Sir Winston Churchill 1874-1965, English statesman Do not repeat the tactics which have gained you one victory, but let your methods be regulated by the infinite variety of circumstances -Sun Tzu c. 490 BC, Chinese

military strategist

Strategic Management

8/10/2011

1-5

Strategic Management

8/10/2011

1-6

Sam Walton started it in the year 1962. For the fiscal year ending January 31, 2011, WalMart reported a net income of $15.4 billion on $422 billion of revenue with a 24.7% gross profit margin) Net profit margin3.78% Operating margin6.05% EBITD margin-7.87% Return on average assets-9.09%R Return on average Equity22.09% Employees2,100,000

Strategic Management

8/10/2011

1-7

Location Information systems Logistics Human Resources Practices; Empolyee stock options at a discounted price to that of market price Bar code technology and checkout scanners Shifting unsold stock EDLP Low Prices from Suppliers- Information to Suppliers

Strategic Management

8/10/2011

1-8

Strategic Management

8/10/2011

1-9

Walmart (WMT)

Target (TGT)

Costco (COST)

Family Dollar (FDO)

Revenue Growth Avg. Gross Margin Operating Margins Net Margin Dividend Growth EPS Growth FCF Growth Payout Ratio Cash Payout Ratio Share BuyBacks Current Ratio Book Value Total Debt / Equity Avg. Return on Equity Avg. Cash Return on Capital 5 Year Avg. Low p/e Current p/e (ttm) Current p/e (forward)

8.57% 23.83% 5.83% 3.4% 18.11% 11.28% 29.4% 29% 30.05% -3.57% 0.87 $18.81 0.52 20.77% 6.25% 14.01 14.8 13.29

6.51% 32.58% 7.51% 4.27% 13.03% 10.07% N/A 20% 12.18% -4.65% 1.63 $20.33 0.75 18.89% 1.36% 12.39 16.68 14.04

9.28% 12.44% 2.72% 1.75% N/A 9.4% N/A 26% 19.86% -1.67% 1.16 $24.56 0.20 12.51% 6.31% 17.05 24.20 Strategic Management 21.22 8/10/2011

8.76% 33.87% 6.74% 4.25% 10.6% 10.02% 69.90% 23% 21.62% -5.7% 1.57 $10.41 0.18 19.62% 14.86% 11.79 16.38 13.76 110

http://www.youtube.com/watch?v=dp0O9jxLS64

You can see here the movie that projects the negative image about Wal Mart.

Strategic Management

8/10/2011

111

Rated as the 50 fastest growing business to be observed in the world Started by IIT IIM graduate and Professionally managed. Ajim Premji Invested in the organization rama bijapurkar was in the board Ultimately left with lost of court cases and operations are closed across India.

Strategic Management

8/10/2011

112

Do you know the from where the CEO of Big Bazar got his idea? It is from Saravan Stores in Chennai; Saravana Stores operates on EDLP Mode and everyone goes there for low prices with high quality. It has on thousand shops across India in 70 cities. Its formats are Its formats include; 1.Pantaloons 2.Big Bazaar-Indian hypermarket chain 3. Food Bazaar- which is a supermarket chain 4.Central, which is a chain of destination malls. 5.Brand Factory 6. Blue Sky 7. aLL 8.Star 9.Sitara. Read his book It happened in India.

Strategic Management

8/10/2011

113

Strategic Management

8/10/2011

114

Strategic Management

8/10/2011

115

Strategic Management

8/10/2011

116

Dr.Devdutt Patnaik is an Atheist turned mythologist. He is the Chief Belief Officer at Future Group. He uses mythology to bring to life different aspects of corporate life. Future group looks for Duryodhanas in organization Definition of Duryodhana- Duryodhanas are employees who play by the rules but whose intentions and integrity are questionable.
Strategic Management 8/10/2011 117

You need to be familiar with Geetha. Its focus is Do you work or Dharma and do not expect results! It is something quiet opposite to the market economics. How does it work in India with Globalization? It works! It worked wonders for Future group. The Concept of Dharma does have its roots in caste system; for time being we should suspend its painful impact on Indian society. However, the concept of Dharma has many good aspects and it has been accepted in Future group.
118

Strategic Management

8/10/2011

Strategic Management

8/10/2011

119

Some of them are internalized in the Indian psyche. Athidi Devobhava- Guest is the God. Anna data sukibhava The person who gives food should always be great. (Comments are by me) Think on these lines and give your ideas.

Strategic Management

8/10/2011

120

Retail is our religion. Customers are our gods. The stores are our temples. In every temple, there are rituals, there are customs. We have to enshrine customers as our gods in our minds. Devdutt will dip into Indian mythology and help us create these rituals, symbols and vocabulary, says Biyani, who, in his own words, is a borderline atheist who has neither prayed since his early teens nor visited a temple. But that does not stop him from understanding or harvesting the power of mythology in a country where there is an auspicious time, method and place for doing everythingwaking up, bathing, marrying and even dying.
121

Strategic Management

8/10/2011

Take the Kartha ceremony the group has put in place. Kartha in Sanskrit means creator or the head of a family. Every time somebody is hired to head a Future Group store, he or she is anointed as a Kartha. That does not just translate to a fancy designation on a rectangular visiting card. Its much more. We seat the Kartha on a chair and all the employees stand around him. His family memberswife, siblings and parentsare invited to the ceremony. His boss reads him out his duties as a Kartha, which is to ensure the welfare and happiness of employees and customers, - Sanjoy Jog, Chief People Officer, Future Group.
It just aligns the mind of the person who has all these aspects ingrained in him. Question: Do we have neurological basis for this? Read the book Habit: the 95% of Behavior Marketers Ignore

Strategic Management

8/10/2011

122

They demacdonandized the retailing in India. Example: No women in north India likes a person to put saree on her shoulder to see herself in the mirror. However, it will be a cutomer delight in Tamilnadu for a women to see the saree being put on her shoulder. Same country two strategies to meet customer needs. Can you imagine single largest retails stores in the world to have highest trunover? It is Nalli Silks. ( We will study Nalli case study soon)
Strategic Management 8/10/2011 123

Biyani has great intuition about the intuitive sense of India. What I have is a vocabulary. We clicked because our understanding of Indian-ness matched, says Pattanaik, who believes that Indian businesses are aping the west by putting too much emphasis on processes over intuition and culture. You cannot standardise a smile. We cannot and should not have standard operating proceedures for something which should be natural.
124

Strategic Management

8/10/2011

Subhisha had the same access towards resources as future group. However, Future Group used it differently. It brings out the difference between resources and resourcefulness. Coke formula was sold by Pemberton for 2300$ and died as a papuer in Atlanta; Presently its brand value is 150 billions!
( Please read http://www.slideshare.net/kprabhakar975/differencebetween-2300116billion-entrepreneurship )

Strategic Management

8/10/2011

125

655 VS552 VS 347 Air Craft South West Airline Model (Low cost Model) Revenue Management Model ( British Airways later poineered by American Airlines ) Indian Airlines

Strategic Management

8/10/2011

126

Strategy is a set of related actions that managers take to increase organizations performance. If it results in superior performance to that of its rivals it is said to have competitive advantage. Example: Wal Mart, American Airlines, Airtel

Strategic Management

8/10/2011

127

What is a strategy? How to create strategies that lead to superior performance? How to implement? How you have to relate to the environment? Why strategy?

Strategic Management

8/10/2011

128

How to most effectively manage a

organizational strategy making process to create competitive advantage.

Strategic Management

8/10/2011

129

Unless a variety of opinions are laid before us, we have no opportunity of selection, but are bound of necessity to adopt the particular view which may have been brought forward

Herodotus, 5th century BC, Greek historian

Strategic Management

8/10/2011

130

SMP is the process by which managers select and then implement a set of strategies that aim to achieve a cometitive advantage. Strategy formulation is selection of strategies Strategy implementation is the task of putting strategies in to action; it includes designing; delivering; and supporting products; improving efficienty and effectiveness of organiztions; desinging organizational structure; Control systems and culture.
131

Strategic Management

8/10/2011

Strategy

formulation is is 10% implementation is 90%.

Strategic Management

8/10/2011

132

Rational planning by top management?

Basic Strategic Planning Model


Defining the Mission and Setting Top-Level Goals External Analysis of Opportunities and Threats Internal Analysis of Strengths and Weaknesses Selection of Appropriate Strategies Implementation of Chosen Strategies
Strategic Management 8/10/2011 133

Strategic Management

8/10/2011

134

Strategic Management

8/10/2011

135

Mission
Sets out why the organization exists and what it should be doing from point of view of customer.

Major goals
Specify what the organization hopes to fulfill in the medium to long term.

Objectives
Are objectives to be attained that lead to superior performance.

Strategic Management

8/10/2011

136

Perception is strong and sight is weak. In strategy it is important to see distant things as if they were close and to take a distanced view of close things.Miyamoto Musashi 1584-

1645, legendary Japanese swordsman

Strategic Management

8/10/2011

137

Identify strategic opportunities and threats in the operating environment.

Strategic Management

8/10/2011

138

Identify strengths
Quality and quantity of resources available Distinctive competencies

Identify weaknesses
Inadequate resources Managerial and organizational deficiencies

Strategic Management

8/10/2011

139

Cost leadership
Attaining, then using the lowest total cost basis as a competitive advantage; Example of Intel

Differentiation
Using product features or services to distinguish the firms offerings from its competitors;Apple Computers

Market niche focus


Concentrating competitively on a specific market segment; Nala Appakadai

Strategic Management

8/10/2011

140

Focus is on improving the effectiveness of operations within a company.


Manufacturing Marketing Materials management Research and development Human resources

Strategic Management

8/10/2011

141

Multidomestic International Global Transnational

Strategic Management

8/10/2011

142

Vertical integration Diversification Strategic alliances Acquisitions New ventures Business portfolio restructuring

Strategic Management

8/10/2011

143

In real life, strategy is actually very straightforward. You pick a general direction and implement like hell-Jack Welch in Winning, 2005

Strategic Management

8/10/2011

144

Designing organizational structure Designing control systems


Market and output controls Bureaucratic controls Control through organizational culture Rewards and incentives

Matching strategy, structure, and controls


Congruence (fit) among strategy, structure, and controls

Strategic Management

8/10/2011

145

The only constant is change. Success requires adapting strategy and structure to a changing world.

Strategic Management

8/10/2011

146

General managers
Responsible for the overall (strategic) performance and health of the total organization.

Operations managers
Responsible for specific business functions or operations.

Strategic Management

8/10/2011

147

Strategic Management

8/10/2011

148

Vision, eloquence, and consistency Commitment to the vision Being well informed Willingness to delegate and empower Astute use of power Emotional intelligence

Strategic Management

8/10/2011

149

Strategy making in an unpredictable world Strategy making by lower-level managers


Creates the necessity for flexible strategic approaches.

Serendipity and strategy

Strategy evolves through autonomous action.

Intended and emergent strategies

Accidental discoveries and happenstances can have dramatic effects on strategic direction.

Realized strategies are combinations of intended and emergent strategies.

Strategic Management

8/10/2011

150

FIGUR 1.3
Strategic Management 8/10/2011 151

Five Ps of Strategy 1. Plan 2. Ploy 3. Pattern 4. Position 5. Prespective

Strategic Management

8/10/2011

152

FIGURE 1.4
Strategic Management 8/10/2011 153

Please read case study by me on 3M

Strategic Management

8/10/2011

154

Planning under uncertainty Ivory tower planning

Scenario planning for dynamic environmental change


Lack of contact with operational realities The importance of involving operating managers Procedural justice in the decision-making process
Engagement, explanation, and expectations

Planning for the present: Strategic Intent

Recognition of the static nature of the strategic fit model Strategic intent in focusing the organization on winning by achieving stretch goals
155

Strategic Management

8/10/2011

Cognitive biases systematically influence the rationality of decision makers;Psychologists have articulted more than fifty cognitive biases.

FIGURE 1.5 ( Adopted from Strategic Mangement by Hill and Jones, 2009 e )
Strategic Management 8/10/2011 156

I claim not to have controlled events, but confess plainly that events have controlled me- Abraham Lincoln 1809-1865, sixteenth

American president

Strategic Management

8/10/2011

157

Pitfalls of groupthink
Failing to question underlying assumptions. Coalescing around a single person or policy. Filtering out conflicting information. Developing after-the-fact rationalizations. Having an emotional (nonobjective) commitment to an action.

Strategic Management

8/10/2011

158

Two decisionmaking processes that counteract cognitive biases and groupthink.

FIGURE 1.6
Strategic Management 8/10/2011 159

How to create strategic alternatives How to select alternative that is most suitable for organization Implement the strategies that will help the stakeholders to maximise their wealth.

Strategic Management

8/10/2011

160

Anda mungkin juga menyukai