The Agenda
Career preparation Handshakes Meeting and greeting etiquette Interviewing etiquette Mobile/telephone etiquette Office etiquette
Career Preparation
Why prepare? Its a jungle out there
competition is strong, and the way we present ourselves is under closer examination more than ever before.
Business
Teamwork Relationships Subjective Employee Judgments Verbal trainee
Types of Handshakes
The Push In
The Topper
Firm, but not bone-crushing Lasts about 3 seconds May be pumped once or twice from the elbow Is released after the shake, even if the introduction continues Includes good eye contact with the other person
Introduction in Business
Introducing yourself Introducing others Responding to introductions What to do when you cant remember names Secret to remembering names
Repeat the persons name a few times to yourself after youre introduced. Use the persons name immediately in the conversation after an introduction. Immediately introduce that new person to someone else you know. Jot down the persons name.
Art of Grooming
Clothing and accessories suitable for different occasionsfootwear, makeup, hair care, skin care. Color palette Personal hygiene Dress for the occasion and the time of the day Finesse in grooming
Clothing Tips for Men Conservative 2 piece dark suit, many blue or medium dark
gray Long sleeved blue or white shirt. Tie complimenting in color or style. Socks and shade lighter than trousers Dark polished shoes and matching belt Jewelry- no bracelets, earrings, or large rings.
Body language
Dos
Make frequent eye contact Smile Take notes Smile Nod frequently Smile Keep your hands out of your pocket
Donts
Slouch Cross your arms Tap your feet Clear your throat repeatedly Bite your lips or nails
Office etiquettes
Be polite and courteous to colleagues. Handle the furniture with care When offered tea and coffee thank the person and throw the disposable cups in the dustbin. Take an appointment if you want to meet a senior. Always allow your boss to complete his conversation if he is over the phone. Always carry important papers in a folder.
Donts
Dont hang around the corridor. Dont smoke in the office premises. Dont gossip and criticize people. Dont giggle or talk loudly. Dont spread litter around. Dont barge into a meeting lunch or dinner if you are not invited. Dont use stationary for personal use.
Email Etiquettes
Be concise and to the point Use proper spelling, grammar and punctuation. Make it personal. Use templates for frequently used responses Answer swiftly. Do not attach unnecessary files. Use proper structure and layout. Do not overuse the high priority option.
Interviewing Etiquette
Acknowledge your acceptance. Do your homework on the company. Prepare your questions. Make sure you know how to get to the interview location. Coordinate your wardrobe and portfolio. Look your best. Be 10 minutes early
Pre-Interviewing Courtesies
The Interview
The application The greetings - the handshake, the names. The chit chat The Core the interviewing questions. The questions Have your questions ready! The close what happens next?
Post Interview
Ask for their business card. Write down important discussion points. Write a thank you letter. Follow up with a phone call.
Mobile Etiquette
Use of silent/vibrate mode. Do not use mobile while driving. Volume and pitch and tome while using Avoid jazzy ring tones while at work. Maintain privacy while talking Switch off when asked for. Avoid multitasking
Knowing table etiquette will put you at ease. Your basic place setting