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SAP A+ Fulton County Schools

SAP Overview
Version 1.0

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Course Objectives

Welcome to SAP Overview


Why am I here? To understand; what SAP is and how it will benefit FCS the structure of the SAP project which modules are being implemented basic terminology basic master data information how all three modules interact with one another the expectations for new SAP end-users the training plan Go Live and Ongoing Support

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Formalities

Training Attendance Sheet


Cell Phones Breaks, Lunches

Restrooms
Break Rooms, Water Fountain Room Temperature, Comfort Level

Parking Lot, Questions and Answers

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Agenda

Objectives
Key Terms FCS and SAP Why?

How is FCS using SAP


Logistics Overview Finance Overview Human Resources Overview Training and Go Live

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Key Terms BPP Business Process Procedure


A step-by-step process of how to perform a transaction in SAP

Master Data
Records that remain in the database over an extended period of time and are shared across applications

ERP - Enterprise Resource Planning


ERP systems integrate all data and processes of an organization into a unified system

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What is the A+ Project?


Fulton County Schools has embarked upon a project to support ongoing business operations Included in this project are:
Replacing aging and sub-optimal business systems in Human Resources (HR) Finance Logistics Implementing an Enterprise Resource Planning (ERP) system called SAP

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Why is FCS Changing Software Systems?


We currently have a number of inefficient and redundant data management processes. Going to a new software system, like SAP, will help break the cycle of inefficiency. SAP will help to reduce paperwork, reduce duplicate manual processes, and implement more reliable and scalable solutions.

SAP will be able to construct a foundation that will meet the future educational needs of an aggressively growing county.

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What Will We Achieve?


Significantly improved FCS operations and management in:
Finance Personnel Administration Benefits Administration Payroll Pension Administration Purchasing Inventory Control

Improved quality and access to information from all levels of the organization Improved reliability and stability of the systems supporting key areas of FCS operations

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Whats the Benefit for You?


A Best Business Practices information system that will provide:
Automation of manual processes Increased productivity Elimination of redundant work

Data integrity data is entered once and used by all One system to learn and support Ability to report upon and analyze the organization as a whole, instead of one department at a time

Ability to communicate with systems that are not part of SAP


Data can be shared across modules without dual entry

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What is an ERP System?


ERP stands for Enterprise Resource Planning Enterprise Resource Planning systems (ERPs) integrate all data and processes of an organization into a unified system A typical ERP system will use multiple components of computer software and hardware to achieve the integration A key ingredient of most ERP systems is the use of a unified database to store data for the various system modules By selecting specific components, a company can customize the ERP system to meet their needs

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What is SAP?
SAP is the worlds largest ERP software company. SAP stands for Systems, Applications and Products for Data Processing. SAP has been implemented in more than 36,000 companies with more than 12 million users. SAP is the worlds third-largest independent software supplier. SAP provides companies with the ability to have a common corporate database for a comprehensive range of applications.
One database instead of databases for each department - that dont talk to each other!

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Who is on the A+ Team?


There are four groups who are participating on the A+ Team
Fulton County Schools Business Process Owners (BPOs) Subject Matter Experts (SMEs) Carefully selected people from FCS who have in-depth knowledge of the areas we want to improve CIBER Consultants CIBER is a global IT company with experience implementing SAP in the public sector EPI-USE EPI-USE is a global company with the US headquarters based in Atlanta that specializes in SAP HR and Payroll Implementations CP Assure A consulting firm that specializes in third-party oversight and assurance of large government capital projects
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Whats Been Done So Far?


Teams of Subject Matter Experts (SMEs) were created from each of the areas to determine how to improve FCS using SAP Identified gaps and possibilities in the organization as well as within SAP Clarified possible solutions and business processes within SAP Developed extensive Blueprints of
How FCS currently runs How FCS wants to run in the future How we can create our future design

Extensive configuration and testing of the system

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Business Process Procedures (BPPs)


The teams have also created a BPP for every SAP transaction BPPs are step-by-step instructions on how to perform transactions in SAP Information included in the BPPs:
Menu Path Transaction code Mandatory fields Prerequisites Helpful Hints Step-by-step instructions

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Phased Implementation
The A+ Project is being implemented in two main phases

Phase 1 will go live October 1, 2007 and includes:


Financials HCM (Human Capital Management) Org Management Logistics/Operations HCM January 1, 2008 HCM Time and Labor will be productive two weeks prior; December 21, 2007.

Phase 2 will go live in May 2008 and includes:


Employee Self Service/Manager Self Service Additional Plant Maintenance functionality

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Phase 1 Scope
Financials
General Ledger/Chart of Accounts

Human Capital Management


Personnel Management / Org Management Time Management (1/1/08) Position Budget Control (1/1/08)
Personnel Administration (1/1/08) Benefits Administration (1/1/08) Payroll (1/1/08)

Accounts Payable/Receivable
Fixed Assets Project Systems Accounting Grants Accounting

Funds Accounting
Cash Management Financial Reporting Budgeting

Pension Management
Pension Administration

Enterprise Controlling

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Phase 1 Scope (continued)


Logistics (Operations)
Purchasing
Purchase Requisitions Purchase Orders Vendors Material Masters Purchasing Master Data

Technical
Master Data Cleanup and Conversion Interfaces to Internal / External Systems Custom Reporting External (pre-formatted) Forms

Inventory Management / Control Project Systems

Plant Maintenance

Business Intelligence / Business Warehouse

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Phase 2 Scope
Production Support of Phase I
Financials Logistics Human Capital Management Technical Environment PensionGold

Human Capital Management


Employee Self Service Management Self Service Personal Development / Org Management e-Recruitment

Financials
Integration of SRM (Supplier Relationship Management)

Pension
Complete

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Phase 2 Scope (continued)


Logistics (Operations)
Plant Maintenance (Phase II) Supplier Relationship Management

Technical
Master Data Cleanup and

Conversion Interfaces to internal / External


systems Custom Reporting

Enterprise Portal/Business Warehouse


Support for ESS/MSS New Requirements

External (pre-formatted) Forms SAP Hardware, Software,


Operating System and Database

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PensionGold
Comprehensive pension administration solution drawing on two decades of working with defined benefit retirement systems
Comprehensive active member tracking Powerful benefit engine Full-featured benefit payroll system

Allows flexibility to affect change only where needed

Highly configurable, minimizing the need for code changes to accommodate changes in business
Designed to easily accommodate future demands for new services and the new ways to deliver solutions

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Example of How SAP Will Work


SAP determines the location of the light bulb PM Master Data Maintenance Supervisor assigns the tech PM Order Processing A light bulb has blown so a user has created a notification to have it changed (IW21) Tech inputs his time on changing the light bulb HR Time Management Maintenance Supervisor can see there is no stock on-hand and order more light bulbs LOG Purchasing & LOG Inventory Management Maintenance Supervisor assigns the tech PM Order Processing

Maintenance Supervisor can run a report on how many times the light bulb has blown in the last year PM Notifications

SAP looks at the Cost Center to charge the cost Finance

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Another Example of How SAP Works Together


P.O.

Basic Requisition

Electronic Approval

Purchase Order

Requisitioner

Approval(s)

FCS Buyer

4
Supplier
Delivery

3-Way Match School 6 8


Goods Receipt Invoice Receipt

Staff

Invoice

Accounts Payable

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Master Data in SAP


Master data is defined by SAP as records that remain in the database over an extended period of time and are shared across applications. By sharing records, the system processes information more efficiently and accurately.
Examples include: Personnel Record Created only one time and all changes/updates are made to the single record Equipment When a new piece of equipment is purchased, all information (such as a bill of material, task list, or maintenance history) is tied to the equipment record.

Enter once and read many times!

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Master Data in SAP


A central data object used to model materials, production resources and tools
Master Data has a hierarchical structure with three organizational levels:
Client Data valid for all of FCS Plant A single code to represent all of FCS Storage Location Stores specific data for an FCS location (Administrative Center, Abbotts Hill ES, Maintenance South, etc)

Makes it easier to organize information on materials Minimizes data redundancy

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Reporting in SAP
A report can be generated for any data entered into SAP
(FA) Fixed Assets

Current Data
(PM) Plant Maintenance

Standard Reports

(AR) Accounts Receivable


(MM) Material Management (Purchasing) (AP) Accounts Payable (PS) Project Systems

SAP Database

Current & Historical Data


Business Warehouse (BW)

Business Users

Standard Reports

Flexible, Ad Hoc Reports

HR/Payroll System

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Lets take a look at the Logistics implementation

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Logistics Overview
We will be implementing four areas or modules in SAP including:

Purchasing

Plant Maintenance

Project Systems

Inventory Management

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Purchasing
SAP requisitions will be utilized by authorized users to purchase the following items for consumption (use) at FCS:
General Supplies Computer Products and Services Foodstuffs (School Nutrition) Maintenance Parts (Facilities Services) Text Books and Instructional Material (Core Curriculum) Services (facility, food processing, professional, construction, and other general services, as needed)

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Purchasing Process Flow

Determine Need Process Payment

Material & Vendor Master Data & Requirements

Create/Maintain Requisitions

Verify Invoices

Approve Requisitions

Receive Goods & Services (goods receipt) Approve Purchase Orders

Create/Maintain Purchase Orders

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Purchase Requisitions
A purchase requisition is a request or instruction to the purchasing department to procure a certain quantity of a material, or a service, on or by a certain date Requisitions may be created by an individual who wishes to procure an item or service and are subjected to an approval procedure

The requisition approval is given, based on dollar limits and authority. Approval of the requisition at the appropriate level will allow further processing of the requisition

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Vendor Selection and Contracts


Purchasing has established contracts with selected vendors for discounts and preferred pricing.

Contract

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Goods Receipt
Goods receipts update the physical inventory and accounting information for the material received.

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Invoice Verification
SAP verifies that the price on the invoice matches the price on the purchase order, and the quantity invoiced matches the quantity received on the goods receipt. If the quantity or price differs, SAP will issue a warning message to FCS indicating the variance.

Vendor Invoice

Purchase Order

Content Price Quantity


Goods Receipt

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Process Payment
Once the invoice has been verified, payment is made to the vendor.

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Inventory Management
Inventory Management (IM) is the MM sub-module that allows for recording the receipt of goods into an inventory stock, the transfer of goods and materials from location to location, and the issuance of goods out of the system to various consumption or scrap categories.
As a component of Materials Management, IM is directly linked with Purchasing, and Invoice Verification. When a material is ordered from a vendor, Inventory Management allows the posting of the delivery as a goods receipt with reference to the purchase order. The other MM sub-module, Invoice Verification (IV) processes the vendors invoice upon its arrival. In IV, the quantities and values from the purchase order and the goods receipt document are checked to ensure that they match those in the invoice.
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Inventory Management Scope for Phase 1


External Procurement Purchasing Invoice Receipt

Goods Receipt
Inventory Management

Invoice Verification

Goods Issue

Transfer Posting

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Plant Maintenance
The Plant Maintenance (PM) application will be used to capture maintenance work order history for all of the FCS and administrative buildings. PM will be utilized for maintenance request processing, preventive maintenance, and predictive maintenance, the materials and equipment refurbishment processing, and outside service work and contracts. In Phase 2, the application will also be used for leased equipment (portables), facilities rentals, easement requests, facilities scheduling, buildings and grounds alterations requests, facilities inspections by Environmental technicians, and utilities tracking.

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Notification Requests
All buildings, down to the floor level, have been coded in SAP
These are called Functional Locations

Select SAP users will be able to create a Maintenance Notification requesting work be done
The notification will include:
Where is the maintenance needed? What needs to be done? Who is requesting the maintenance?

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PS: How will Project Systems be used at FCS?


FCS will use Project Systems (PS) to capture and report the following data for capital projects (such as new school construction, and other infrastructure improvements)
Encumbrances (from open procurement objects) Actual costs (from completed procurement objects) Budget (budgets as defined in SAP Funds Management) Electronic storage of hard copy documents uploaded to Project Structure in SAP-PS

FCS will use Project Systems to settle (transfer) Actual costs to Assets Under Construction (AUC) FCS will use Project Systems to settle (transfer) Actual costs to Fixed Assets at the end of a project life

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Project Systems Life Cycle

Project Selection & Initiation Project Close Out


Final Asset

Project Spending Approval & Budget

Project
Project Year End Closing

Project Revision & Cancellation Project Month End Closing

Asset Under Fixed Asset Construction

Project Execution Manage Change Orders Funding Encumbrances Purchase Requisitions

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PS High-Level Business Processes


Standard Project Maintenance Creating New Capital (Operative Projects)

Creating funded programs and posting budget to projects


Creating open encumbrance procurement objects linked to the project

Creation of goods receipts and invoice receipts that create actual expenses
Executing month-end and year-end settlement and project close settlement

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41

Questions and Answers

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42

Lets take a look at the Finance implementation

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Finance Overview
We will be implementing eight finance-related areas or modules in SAP: General Ledger Assets Management

Accounts Payable

Controlling

Accounts Receivable

Funds Management

Banking and Treasury

Grants Management

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General Ledger
The central task of General Ledger accounting is to provide a place to store accounting data, and a source to generate a comprehensive set of external and internal financial reports. Recording all business transactions for FCS in a fully-integrated SAP system with all of the other operational areas of FCS ensures that the accounting data is always complete and accurate. All business-related processes that include financial data are recorded in the General Ledger, directly from the source component. (Example: a receipt in reference to a Purchase Order)

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Accounts Payable
The Accounts Payable application component records and administers accounting data for all vendors. It is also an integral part of the purchasing system, since deliveries and invoices are managed in the SAP-AP (AP) module. The AP module is one integrated component in the FI/CO area and is highly linked to Logistics.

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Accounts Payable Payments


The specific types of payments will include:
General vendor payments Refunds vendor payments Payroll deduction (SAP HR 3rd party) Travel advances Expense payments to employees

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Accounts Receivable
The Accounts Receivable application component records and administers the accounting data of all customers. All postings in accounts receivable are also recorded directly in the General Ledger. Different G/L accounts are updated, depending on the transaction involved. (Example: receivables) Examples of accounts receivable include:
Money is due from the sponsor for the grant, and FCS wants to account for this when it is due. (Example: set up a debtor and post to the grant) The customer banking information has changed Other revenue

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Banking and Treasury


FCS will establish a bank directory and update the directory on a quarterly basis. The data will consist of the ABA number, bank name, and bank address. Controlled Pay files and manual check information will be sent to the bank after each check run. The bank directory is a database of all banks and other financial institutions, based on ABA routing numbers. This directory is needed to support all modules of SAP that use bank information. This central information will make the creation of other Master Data, such as house banks, vendor master records, and employee records more efficient and accurate.

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Banking and Treasury continued


FCS will have three principle accounts
Main Accounts Payable Payroll

These will be set up to use electronic bank statements which will help with daily automatic reconciliation of the accounts. The Accounts Payable and Payroll will also be zero balance accounts, meaning that the balance in them at the end of the day will be transferred to the main account.

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Asset Management
Asset Accounting is a sub-module in the Financial Accounting (FI) system. In the SAP system, assets are linked to equipment, and in turn, to a location. The asset acquisition process is streamlined to utilize purchase requisitions and purchase orders from the Material Management/Purchasing modules. This enables budget check, accounts automation, and integration between purchasing and fixed assets sub-ledger from the start of the purchasing cycle.

Depreciation is performed monthly in the asset accounting module.


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Asset Exceptions
All purchases are streamlined to use a requisition or purchase order from the MM/Purchasing component, with exceptions such as:
Donated assets Reinstatement of assets found Setting up forfeited assets Purchase of land

These will be entered using an asset transaction which offsets the entries against a GL account.

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Controlling
Controlling is an independent component in the FI/CO SAP area. Financial Accounting is responsible for the external accounting, and Controlling is responsible for the internal accounting in an organization. Internal Cost Management provides FCS with information for management decision-making. It. This involves recording both the consumption facilitates coordination, monitoring and optimization of all processes in an organization of costs and the services provided by an organization.

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Funds Management
Funds Management is the repository of budgetary accounting. This accounting method focuses on controlling, tracking and reporting on the available, expendable, financial resources of an organization. Integrating the Materials Management and Funds Management components means that FCS can, for example, monitor and control procurement activities from the purchase requisition to the invoice. SAP Public Sector Funds Management solution guides users through the Creation and Controlling of budgets, and uses active availability control to monitor the appropriation of funds.

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Grants Management
SAP Grants Management will help FCS manage sponsored programs, such as grants, from pre-award administration to post-award management and reporting. FCS will maintain master data for the sponsors of an organization, which, in turn, relates its financial structure to the financial and administrative requirements of the sponsor.

Grants Management works in an integrated fashion with Logistics, Financials, and Human Resources.

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Questions and Answers

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56

Lets take a look at the Human Capital Management implementation

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Human Capital Management (HCM) at Fulton County Schools

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HCM The Employee Life Cycle


Annual Budget
Organizational & Position Structure Position & Budget Changes
Transport: Time DB School Based: Record time in CASE

Personnel Admin.
- Hiring

Benefit Enrollment

Complete Timesheet

Leave Management

Life events Grant Management Fund Management Payroll results to Finance

Time Evaluation

HCM Reporting

Monthly / Bi-weekly Payroll

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HCM Implementation Approach


PHASE 1 (10/1/07) Organizational Management PHASE 1 (1/1/08) Personnel Administration Benefits Time Management PHASE 2 Employee Self Service Manager Self Service

e-Recruitment
Personnel Development

Payroll
Position Budgeting and Control

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HCM Structures
Organizational Structure
This structure represents the organizational objects of FCS. Each object is defined with attributes that are inherited by the person attached to the position.

Enterprise Structure
This structure represent administrative groupings used to assign employees to specific pay scales, work calendars, benefit plans

Personnel Structure
The structure is a description of the type of employment i.e. Full Time or Part Time, Retiree or Regular

Organizational Units
i.e. Parklane Elementary

Company Code
As defined in Finance. Each employee is assigned to the company code FCS.

Employee Group
Define the type of employee i.e. Regular, Temporary, Board Member

Positions
Positions represent the approved budgeted positions for each school year i.e. MAINT MECH 1-NONE (000)

Personnel Area / Personnel sub-area


Logical breakdown of groups by pay scale structures i.e. Support Services / 187A (Bus Drivers)

Employee Sub-group
Further define each type of employee i.e. Regular-Salaried, Temporary-Hourly

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Organizational Management
Organizational Structure is created based on the annual budget

The structure includes objects such as:


Organizational Units Positions Cost Centers Work Centers

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HCM The Position


The position is the single most important object in HCM Each position is approved through the annual budget process The following attributes / relationships are assigned to positions:
Cost Center / Funding sources Organizational unit Job (job category) Qualification Person
Person(s) Assigned

Organizational Unit(s) Assigned

Job Assigned

Position

Cost Center Assigned

Qualification(s) Assigned

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HCM The Position: Example


Position Begin: 1/1/2006 End: 12/31/9999
Alpharetta ES

Mary Smith
Person ID: 12345 Assigned: 100% 8/6/07 12/31/07

2nd Grade Teacher


FTE: 1.0

Elementary Teacher (P-5)

Cost Center: 5XXX000010

Early Childhood Certification

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Infotypes
An Infotype is a term that only exists in SAP HR It consists of a screen of related fields within the employee master record These Infotypes capture information about the employee including:
Employee Address Personal Data i.e. Name, SSN, Date of birth Calendar assigned to employee Payroll Master Data i.e. Tax data Benefits Information

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Personnel Actions
Personnel actions are another form of Infotype maintenance
Each personnel action is made up of a predetermined sequence of Infotype screens grouped into one action These actions are used in the human resources business processes such as:
hiring an employee terminating an employee changing an employees pay

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Benefits
SAP will allow HR to administer the employees eligibility into benefits plans, process enrollment for new hire, open enrollment and life events Newly hired employees, who are benefits eligible, will automatically be defaulted into certain benefits plans Detailed employee enrollment confirmation will be generated from the system During Phase 2, employees will be able to enroll and manage their plans via employee self service (ESS).

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Time Management
The SAP Cross Application Timesheet (CATS) will be the central repository for all time data. Time recording for Phase 1 will be done as follows:
Transportation: Paper timesheets will be keyed into the existing application and an interface will load the data into CATS School Based personnel: Absences will be entered into CASE and an interface will load the time data into CATS Substitute Teachers: Time worked by substitutes will be recorded in CASE and interfaced into CATS Non-school based personnel: Time will be reported on timesheets and entered into CATS by timekeepers

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Payroll
The Payroll module utilizes data from Personnel Administration, Benefits and Time Management to calculate gross and net pay for employees

The Tax Reporter component generates all required state and federal tax forms, such as unemployment insurance reports and W-2s
The integration between Payroll and Accounting groups postingrelevant information from the payroll results, creates summarized documents, and performs the relevant postings in the Accounting components The Third Party Remittance controls when and how payments are made from payroll to third parties

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Position Budgeting and Control


The Position Budgeting and Control (PBC) component is used to tightly integrate HR data with the Funds Management component The PBC component will be used to automatically create and adjust commitments and pre-commitments in Funds Management for vacant positions and employees

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Questions and Answers

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Lets take a look at End User Training & Go Live

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SAP Training
A robust training plan has been developed to ensure students will understand:
How to perform business transactions When to perform business transactions Why to perform business transactions

Training will focus on:


FCS policies Business processes SAP transactions

Training will utilize a process-based approach (based on security role)

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End User Training


Phase 1 trainees will have attended two courses as prerequisites before attending any functional training: SAP Basic Navigation Course SAP Overview An integrated approach will be implemented for end-users which includes:

The goals of the A+ Project FCS Policies and Procedures BPPs Transaction-based guides Role-specific courses

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Course Structure
Instructor-led classroom training
Power Points with BPPs Tell, Show, Do methodology Systems refreshed nightly Assessment included

Independent study labs


Room monitors only No assessment

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Instructor-Led Training Classes


Mandatory and Required before security role is issued

Will include:
Instructor PowerPoints FCS Policies and Procedures BPPs Online, but not printed Transaction demos and exercises

Focuses on How, When and Why

Taught based on Demo, and Hands On


Assessment to determine competency

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Course Format Tell Me


Instructor will discuss the process, responsibilities, and describe the transactions -- EARS ON

Show Me (demo)
Instructor will demonstrate transactions -- HANDS OFF!!

Let Me (hands on exercise)


Student will complete transactions -- HANDS ON

Support Me
Trainers will be available to answer questions while students complete the exercises
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Practice Labs
Classroom training is a prerequisite Based on a Day in the Life of the end user role

Includes simulations of processes and transactions


BPPs and Quick Reference Cards will be on-line for easy access

Good as a refresher before Go Live

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One-On-One Training
Functional teams will provide instruction to small audiences for end users, by functional role Course material will be created for future reference
Includes BPPs and PowerPoint presentations

Includes Testing and Assessment

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On-Going Support
Once we Go Live with SAP there will be on-going support to help you including:
All BPPs will be located online for easy reference SAP has SAP Help for general information on SAP transactions Help Desk Go Live support plan

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Key Terms Review

BPP Business Process Procedure


A step-by-step process of how to do a transaction in SAP

Master Data
Records that remain in the database over an extended period of time and are shared across applications

ERP - Enterprise Resource Planning


ERP systems integrate all data and processes of an organization into a unified system

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81

Questions and Answers

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