Agenda
Welcome and Introductions CareMore Who We Are Understanding CareMores Model of Care CareMore Care Centers
CareMore Timeline
Company Expansion & Growth Highlights
2002 CareMore establishes its Pre & Post Hospitalization Program 2012 Care Center Expansions Downtown LA, CA 2010 Torrance, CA CareMore Expansion Corona, CA Maricopa County Upland, CA Pleasanton, CA
1993 1995
1993 CareMore Medical Center founded by doctors (CA)
2001 2002
2006 2008
2009 2010
2011 2012
2013
2006 CM begins offering a Chronic Care Special Needs Plan (CSNP) (CA)
2011 CareMore Expansion Riverside County 2009 CareMore Expands to Modesto, Pima, Clark County 2011 WellPoint Acquires CareMore Health Plan
Brooklyn, NY
(Kings County)
Key: CA = California CM = CareMore CMS = Centers for Medicare and Medicaid Services CSNP = Chronic Special Needs Plans NV = Nevada
VA NY
PFCD Statistics
Partnership to Fight Chronic Disease, April 2013 White Paper Two out of three Medicare beneficiaries, including those covered by Medicaid,
have more than one chronic condition. More than half in Medicare have five or more chronic conditions reducing the quality of life for seniors and driving healthcare costs up significantly.
Centers for Medicare and Medicaid Services, Chronic Conditions Among Medicare Beneficiaries, Chart book: 2012 Edition, 2013
Almost $2 out of $3 spent on healthcare in the U.S. is directed toward care for the 27% of Americans with multiple conditions.
G. Anderson, Chronic Care Making the Case for Ongoing Care, Robert Wood Johnson Foundation, 2010
The existing health care delivery model is disjointed and inefficient and ultimately fails to achieve the proper measurements of prevention, coordination of care, and the management of chronic illnesses for the frail and unhealthy. Patients with serious conditions see an average of 11 different doctors which may result in lack of coordination of care and at times unnecessary multiple medications being prescribed. This leads to poorly managed and redundant care which in turn increases cost and death rate.
CareMore Mission
Provide a focused, proactive and innovative healthcare approach to counter the complex problems of the healthcare system and support the needs of the frail and unhealthy seniors. Serve our members, caregivers and family by providing support, education, and access to services to prolong an active and independent life. Protect precious financial resources of seniors and the Medicare Program through innovative methods of managing chronic disease, frailty and end of life.
CareMore Model
Patient/Member
Communication
Care Center Extensivist Nurse Practitioner Medical Assistants Technicians Programs/Services NAF (Employed)
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Frail Population
Care Centers
Hospitalists
Provider Relations
Member Services
Case Managers
CareMore Extensivists
Member Services
Specialists
Intensive hospitalist management of frail members (approximately 20% of members) that account for 60% of medical costs
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Monitoring Hospice
PCP
Extensivist
Secondary Prevention
Nutritionist
Foot care
Social Workers
Case Manager/ NP
Exercise
Mental Health
Frailty Support
Extensivist Management Fall
Coumadin
Strength Training
Predictive modeling
Integrated IT infrastructure
Evidence-based protocols
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therapy space Support 5,000 patients Located in the heart of the neighborhood Typical staffing includes MDs, NPs, MAs, podiatrist, PT, nutritionist, psychologist, case managers, social workers
Social Environment
Designed for seniors and disabled
Clinical Support
Physician and NP support of chronic and
individuals
Resource for family and caregivers Frequent classes and activities to
promote engagement
frailty care Wound care Physical therapy and strength training Cardiac/pulmonary rehab Nutritional training Disease-specific group sessions Healthy Start
Extensivists
Pre-Op, Post-hospital, and most frail patients.
Office Manager
Keeps office running smoothly by monitoring wait times and customer care provided by staff.
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CCC Environment
Safe and comfortable clean environment
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o Easy to read digital boards to help monitor current workout with built in tracking mechanism for future progress.
Today we will see 930 patients in the Care Centers for follow-up and chronic care management
Today we provide more than 2,875 rides to patients to and from points of care Today we will make or receive 115 phone calls arranging Healthy Start/Healthy Journey appointments Today we make 85 post-discharge calls to our members Today we see more than 76 new members to assess health, arrange care programs and document personal care plans
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CareMore Contacts
Admin Offices at Robious Road CCC 10030 Robious Road, Richmond, VA 23235, 804-212-3450
Dr. Michael Neiderer, D.O. Regional Medical Officer michael.neiderer@caremore.com Linda Larue, CPA, MS
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