Investigation In
Nokia Systems
Company Confidential
1 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials
Instructions
if the failure type is "PDTCH", the alarm is cancelled automatically by the system, when no more failure indications are observed if the channel type is "TCH" or "SDCCH", cancel the alarm with the MML command EOR. Deblock the radio time slot by first aligning the TRX in question with the command ERS and then removing the alignment of the TRX
Company Confidential
3 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials
Company Confidential
4 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials
Company Confidential
6 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials
Company Confidential
7 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials
Company Confidential
11 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials
Instructions
Restart BCF by locking and unlocking it with the MML command EFS to cause new frame number offset setting to BCF. When the BCF is restarted the system cancels all alarms affecting the BCF, and, if necessary, sets them again.
Company Confidential
12 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials
Company Confidential
14 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials
7745 Channel Failure Rate Above Defined Threshold - Alarm Description 7745 alarm is generated when the rate of calls terminating in failure on a channel is above the threshold value set by the operator.
The thresholds (parameters) for this alarm are (applied allover the network):
TCHFR = TCH failure rate (25 %) SCHFR = SDCCH failure rate (80 %) PRDCFR = length of supervision period (60 min)
Company Confidential
17 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials
7745 Channel Failure Rate Above Defined Threshold - Alarm Description Continued..
7745 alarm for TCH is directly related to TCH failures. If, for whatever reason (reasons will be given in the next slides), TCH failures are high (over the threshold defined in the database) on a particular Time Slot, 7745 alarm will be generated. TCH Failures are as follows:
Call set-up failure: TCH failures during Call Setup Internal/External Handovers Source/Target Failure: TCH failures during Handovers Dropped Call: TCH failures during Call
Hence, this alarm is directly linked with our 3 KPIs CSSR, HOSR and DCR. Note that this alarm is not the cause of poor KPIs. It only shows that CSSR and/or HOSR and/or DCR is poor on a particular Time Slot. In other words, it is likely to see Alarm 7745 on segments where KPIs are poor.
Company Confidential
18 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials
Practical Cases/Examples Which Are Commonly Observed & Troubleshooted In Irancell Project
Company Confidential
19 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials
Problems/Cases Observed
2.In ND 196 the UL/DL good samples were per timeslot in the time slot were observed to be <90%
Company Confidential
20 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials
Conclusion:Problem With the IF Cable Between 900 & 1800 which was replaced & the problem was solved
Company Confidential
21 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials
Problems/Cases Observed
No Alarms but the TRXs not taking calls. CSSR,HOSR Gone down
Track Down Process: The UL/DL Quality was observed to be very poor in these particular TRXs from ND Report :196
Company Confidential
22 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials
Conclusion: 1st TRX Soft Reset Was Given but the still the performance did not improve as well as the UL/DL quality also did not improve.Finaly the TRXs were replaced
Company Confidential
23 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials
Problems/Cases Observed
High TCH Drops & Low HOSR & CSSR:CHANNEL FAILURE RATE ABOVE DEFINED THRESHOLD on TRX 5 and 6
Track Down Process: 1.The UL/DL Quality very poor in these particular TRX:ND Report :196
2. In RX Statistics Report more number of samples observed in lower classes of RX Lev & more samples were observed in freq_dl_qual5,freq_dl_qual6 & freq_dl_qual7 .
Company Confidential
24 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials
More Number Of Samples Observed in poor Quality & weaker RX Lev Class ..Clearly indicating VSWR Problem
Conclusion: The Segment was checked for VSWR Issue & loose connection was found & rectified
Company Confidential
25 2005 Nokia V1-Filename.ppt / yyyy-mm-dd / Initials