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Easy Enhancement Work Bench

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Easy Enhancement Workbench (EEWB)

New fields and tables can be added Easy and effiecient. Wizard for user guidance Retains results in case of SAP upgrades.

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Enhancing Product Step I

Create an attribute using transaction COMM_ATTRSET

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Enhancing Product Step II

Create a Settype using transaction COMM_ATTRSET and associate the attribute created in step I

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Enhancing Product Step III

Assign the Set Type created in Step II to the Product Hierarchy using transaction COMM_HIERARCHY

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Enhancing Product Step IV

Go to transaction COMMPR01 to see the outcome

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Enhancing PPR Step I

Create Set Type and Attributes

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Enhancing PPR Step II

SPRO config needs to be done

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Enhancing PPR Step III

Detail of SPRO config

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Enhancing PPR Step IV

Go to PPR Transaction CRMM_PPR to see the outcome

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Business Transactions Enhancements

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Business Transaction - Enhancements

One-Order concept Technical Architecture of Business Transactions Interaction Layer Provides integration of the User Interface with Database Screen Control Allows to customize the screens visible in Business Transactions.

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One-Order concept
In CRM all types of transactions are technically integrated into One-Order framework. Order consists of Segments. Examples are
ORDERADM_H ORDERADM_I PARTNERS SALES

Each segment is mapped to database table. Guid is the key to the One-Order transaction. Interaction layer provide interface to the database layer Different types of transactions use segments that are relevant to it to captures the data. Eg.

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Segments in different business transactions - Example

Following example illustrates how different transactions shares various segments relevant to it and also indicate that it could it own specific segments. Opportunity
ORDERADM_H

Activity
ORDERADM_H

Shared Segments
PARTNERS
PARTNERS

. .
OPPORT_H

. .
ACTIVITY_H

Exclusive segments For each type of transaction

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Segments relation to Database

Some of the segments and there corresponding database tables are listed below

Segment Database s Tables

ORDERADM_H CRMD_ORDERADM_H

Tip
ORDERADM_I CRMD_ORDERADM_I
CRMD_PARTNER CRMD_CUSTOMER_H CRMD_CUSTOMER_I CRMD_OPPORT_H

Segment Name will part of the table name and function modules used to read data or update,

PARTNER CUSTOMER_H CUSTOMER_I OPPORT_H

* Not all the segments are listed

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Architecture

User Interface
Interaction Layer Database Layer
Advantages
Provides Isolation of User Interface & Business logic GUI programmers need not handle any database operations

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Mapping of UI structures in Interaction Layer

CRMC_MAP transaction allows mapping of UI fields to various segment fields

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Mapping of UI structures in Interaction Layer-Contd.

Each UI field is mapped to segment fields

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Screen Control SAP GUI Transaction layout

Screen Control determines how the screens are displayed in SAP GUI.

Controls screens in
Customer Interaction Center (CIC) CRMD_ORDER transaction Screen control can be customized using the transaction CRMV_SSC. Can be used to perform the following

Change the tab order displayed in transaction

Add new custom screen in transaction Add new custom tabs Note: Easy Enhancement Workbench can be used to add custom fields. However EEWB enhancements always appears as a separate tab in the transactions and is always the last tab.

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Screen Control - Concepts

Screen Profile Type
Screen profile type is to identify the category of screens for a the business transaction. (eg. SALS is the screen profile type for Sales transactions in CRMD_ORDER whereas TSAL is the screen profile for Sales transaction in CIC)

Screen Profile
Allows different screens to be assigned to same category of transaction based on the transaction type.

Panels
Holds the subscreen areas

Subscreen Areas
Subscreen areas holds the screens.

Tabstrips Panel
Holds the various tabs that are displayed

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Example adding a custom tab using screen control

A custom transaction Z_OP of Opportunity type transaction is configured to show a custom screen. Steps 1 Define Custom program for the screen profile type

Configure the Function Group that contains the custom screen.

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Business Transaction enhancement using EEWB

Step 1: Create a new project

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Business Transaction enhancement using EEWB contd..

Step2: Create an Extension

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Business Transaction enhancement using EEWB contd..

Step3: Wizard is started

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Business Transaction enhancement using EEWB contd..

Step3: Define the Title of the extension

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Business Transaction enhancement using EEWB contd..

Step 4: select the transaction category

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Business Transaction enhancement using EEWB contd..

Step 5: Define fields to be added

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Business Transaction enhancement using EEWB contd..

Step 6: Specify if the fields needs to be added to Header and/or item

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Business Transaction enhancement using EEWB contd..

Step 7: Specify the relevance with other functionality like BI, Mobile or for search

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Business Transaction enhancement using EEWB contd..

Step 8: Complete the Wizard

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Business Transaction enhancement using EEWB contd..

Step 8: Complete the Wizard

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