Hilman Group,Avnet and Quaker Chemical: Transformation Through Business Intelligence Deployments

Presented By : Shweta Dhotar C021 Dhananjay Mattam C022 Anshu Dwary C023 Aditi Dwivedi C024

HILMAN GROUP

AVNET SYSTEMS

QUAKER CHEMICALS Established in 1918.HQPennsylvania ,USA

Established in 1964- enjoys Established in 1921, New York almost 5 years of serving City. A Fortune 500 company. hardware/home improvement Spread across 34 countries industry Started as a fastener company ,branched out into diverse entity Technology B2B Distributor. Worlds largest trans-national distributor of electronics components and subsystems

Long term relationship with enterprises in primary metals, metalworking & other basic Process industries.

Strong Customer Portfolio-Ace Big names are their suppliersHardware, Walmart, True Intel, Texas Instruments, Xilinx Value and many more and Seoul Semiconductors Major Product line- Fastners, Keys, Engravings, Numbers and Signs. Continuous Innovation Warehouse Management Systems S/w (paperless order picking), Axxess Key duplication System(revolutionized metal key duplication process) ComponentsSemiconductors,Connectors,P assives,Embedded comp Tech. Products- Bearings, Decorative concrete, Heavy Duty Equipment & Automotives rel.

BI at Avnet Systems

Business Process
Selling and servicing customers

Tools Used
Informatica, Business Objects, InfoBurst

Identify Best practices

Alert customers about discontinuation of a product
Identify new components to replace the product

Transformation
Between 1997 2000 Avnet grew dramatically during which time it employed OLAP for financial analysis System ran slowly and wasnt reliable OLAP was replaced with SAP BW SAP delivered integrated functions of four BI Systems : robust analytics environment, new budgeting system, a strategic planning system, and an executive cockpit Reports produced faster which lets user drill down to underlying detail Eg: drill from the general ledger into the fixed-asset system, to see what fixed assets are currently assigned to a particular location. Or look at headcount information to see what positions employees hold in a certain department

Problems and Solutions

Problems/Issues
Mostly used as reporting and decision support tool

Most companies dont understand their business processes well to determine how to improve them

Full access to information not available

Solutions to problems faced

Use BI to transform Business operations Understand all activities that make up a particular business process Chose process that has direct impact on revenue