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TK3333 Software Management

Topic 1: Project Management Concepts

About Myself
Name: Dr. Rozilawati Razali Office: Room D4-56, Block D, FTSM

Telephone: 03-89216760

Course Objectives and Slots

At the end of the course, students should be able to:
understand the fundamentals of the complete life cycle of a project management. use analytical skills in defining the cost structure and scheduling of projects. formulate a complete project proposal against a real-life setting. use project management tools.

Tuesdays: 7.45 10pm BK3

Course Outline & Schedule

Week 1: Project Management Concepts Week 2: Needs Identification Week 3: Proposed Solutions Week 4: The Project (Group Project Phase 1) Week 5: Planning Week 6: Scheduling Week 7: Schedule Control (Group Project Phase 2) Week 8: Mid Semester Exam Week 9: Resource considerations Week 10: Cost Planning and Performance Week 11: Project Manager and Project Team (Group Project Phase 3) Week 12: Project Communication and Documentation Week 13: Types of Project Organisation (Group Project Submission) Week 14: Project Presentation and Revision
Final Exam

Course Assessments and Texts

Group Project Report (Phase 1, 2 & 3) 10% + 10% + 10% =
Group Project Presentation Mid Semester Exam Final Exam

10% 20% 40%

Clements, J and Gido, J. Effective Project Management. Thomson SouthWestern Publishing, 2009

Online Materials, Communication etc.: SPIN (

Lets talk about the business

On your mark.get set.GO!

A Project and its Attributes Project Life Cycle

Project Management Process

Benefits of project management

Real World Example

Vignette: Project Management for Better Health

The Interior Health Authority (IHA) had two goals: to integrate over 100 independent financial applications into one system, and to consolidate and standardize electronic health records.
Executive support was established for both objectives and project teams were formed. Projects were completed on time and under budget. They are being geographically implemented. Results of both projects: cost savings, and higher user satisfaction.

Real World Example

Vignette: Making Movies Masaffar Ali, well-known Indian filmmaker, was in the process of making Zooni in January 1989 when violence broke out where he was filming.

14 years later, he was able to resume filming when peace reached the region.
To finish his film, Ali needs to stay on schedule and within his budget. A script breakdown is designed to consider tasks and factors that help determine schedule and budget. Use of a script breakdown, and open communication between assistant director and production manager will help Ali complete his project effectively.

What is a Project?
An endeavor to accomplish a specific objective through a unique set of interrelated tasks and the effective utilisation of resources.
Objective : an expected result or product.

Interrelated tasks: non-repetitive tasks that must be accomplished in a certain order.

Resources: people, organisations, equipment, materials etc.

Attributes of a Project
Has a well-defined objective

Composed of a series of interdependent tasks

Utilises various resources

Has a specific time frame

Has a customer

Involves a degree of uncertainty

Examples of Projects
Planning a wedding Designing and implementing a computer system

Hosting a holiday party

Designing and producing a brochure Executing an environmental clean-up of a contaminated site Holding a high school reunion Performing a series of surgeries on an accident victim

Factors that constraint the achievement of a project objective:
What must be done to satisfy customer.

Amount of money that customer will pay.

Timetable when to start and finish activities.

Customer satisfaction
Achieve work scope, within cost and schedule + high quality deliverables .

Unforeseen Circumstances
Unforeseen circumstances may jeopardise achievement of the project objective.
E.g. people get sick; new management; cost cutting; technical problems etc.

The challenge facing the project manager is to prevent, anticipate, and/or overcome such circumstances.
Good planning and communication (internal and external) are important.

The Project Life Cycle

Projects are born when a need is identified by the customer.
There is a problem to be solved and customer is willing to pay.

Project Life Cycle:

The evolution of a project from nothing to something and the end.

4 phases:
Identify a Need; Proposed a Solution; Perform the Project; Terminate the Project .
Not all projects formally go through all 4 phases.

Project life cycles vary in length, from a few weeks to several years.

The Project Life Cycle

Project Life Cycle - Phase 1: Identify a Need

The identification of a need, problem, or opportunity.
The need and requirements are usually written by the customer into a document called a Request For Proposal (RFP).

Project Life Cycle - Phase 2: Propose a Solution

The development of a proposed solution to the need or problem.
This phase results in the submission of a Proposal by the potential contractor(s). The customer and the winning contractor negotiate and sign a contract (agreement).

Project Life Cycle - Phase 3: Perform the Project

The execution of the project.
Different types of resources are utilised. Results in the accomplishment of the project objective.

Project Life Cycle - Phase 4: Terminate the Project

The end of the project.
Perform close-out activities Evaluate performance Invite customer feedback

The Project Management Process

Planning the work and then working the plan.
Clearly define the project objective. Divide and subdivide the project. Define the specific activities that need to be performed. Graphically portray the activities in a network diagram. Make a time estimate. Make a cost estimate.

Calculate a project schedule and budget.

Controlling Projects
Establish a baseline plan.

Monitor progress.
Measure actual progress and compare it to planned progress. Take corrective action if the project is behind schedule, overrunning the budget, or not meeting technical specifications.

Why Do We Need to Manage the Project (Successfully)?

Satisfied customers Additional business Expansion of career opportunities Satisfaction of being on a winning team Improved knowledge and skills When projects are successful, everybody WINS!

Thank You
Question? Take a 15-minute break. Next :
Needs Identification