Chapter
11
Managing Employees
Learning Objectives
Uraikan teori motivasi. Jelaskan bagaimana perusahaan dapat tingkatkan kepuasan kerja dan tingkatkan motivasi.
Firms Revenue
Efforts of employees to achieve efficient (low-cost) production and marketing Efforts of employees to achieve low financing costs
Firm's Earnings
Firms Expenses
Firm's Value
Result
Higher Productivity
Experiment
Reduced Lighting for Employees Higher Productivity
Conclusion
Beberapa penyesuaian ke dalam KondisiKondisi Yang Mencerminkan Perhatian Ditingkatkan Ke arah Karyawan
Higher Productivity
Self-Actualization
Respect, recognition.
Maximization of potential.
Esteem Needs
Social Needs
Job security.
Social interaction.
Herzberg
Hygiene Factors (Environmental) Policies Supervision Working Conditions Money Status Job Security Motivator Factors (The Job Itself) Achievement Recognition Challenging Work Responsibility Opportunities for advancement Personal growth opportunities
Hygiene Factors mempertimbangkan pencegahan bukan motivasional tetapi tidak boleh perhatian motivasional tidak disajikan.
MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
Implications
Supervisors cannot delegate responsibilities.
Theory Y
Supervisors should delegate responsibilities, which will satisfy and motivate employees.
Expectancy Theory
Teori: Suatu usaha pekerja dipengaruhi oleh hasil yang diharapkan (penghargaan). Dua kebutuhan: Penghargaan yang diinginkan. Kesempatan penerima penghargaan
Equity Theory
Teori: konpensasii harus patut, atau yang sebanding, kepada masing-masing kontribusi pekerja Example: $100,000 bonus to be divided based on relative contribution to a project: Joe: $50,000 Mary: $30,000 Ron: $20,000
2001 South-Western College Publishing
Reinforcement Theory
Theory: Reinforcement dapat mengendalikan prilaku.
Positive reinforcement: provides rewards for high performance. Contoh: Bonus, promotion, oral compliment.
karyawan dengan
Guidelines to Motivation
Employee will: Compare compensation and contribution. Not be satisfied with compensation alone. Be motivated if they can gain a reward. Employer should:
Ensure compensation is proportionate to contribution. Ensure employees have other needs met: respect, self-esteem, etc. Motivate using positive reinforcement.
Sesuaikan rencana konpensasi dengan tujusan bisnis. Sesuaikan konpensasi dengan atujuan karyawan tertentu. Menetapkan tujuan yang mungkin dapat dicapai oleh karyawan. Ijinkan karyawan memberikan masukan tentang rencana konpensasi.