Business Solutions 3G

Krishna Singh November 19, 2013

3G Applications
3G router/ Modem/Dongel value-added product is solutions for
Outdoor Digital Media 3G Mobile CCTV Surveillance Cameras. Vending machines Point of sale 3G Failover network resilience Remote site monitoring. 3G Broadband SIM cards with static IP address assignments, that are ideal for Dual WAN internet failover solutions 3G Backup Lease line 3G Last mile connectivity
Penetration of these products (Monitored by Vishal/Krishna)

3G Applications - Industry Vertical solutions

( Monitored by Vishal & Krishna ) Through trainings
Solutions for Sales Force Mobile Access to CRM/SAP/ERP Give sales teams the information they need to sell when they're on the roadcontacts, leads, opportunities, orders, and inventory, by integrating mobile computers and devices with back-end CRM systems. Solutions for Transportation and Logistics Mobile Workforce and Fleet Management Mobile Inventory/RFID Solutions Solutions for IT Mobile IT Service Management (ITSM) Extend ITSM applications wirelessly to accelerate approvals, IT break-fix, and IT asset management processes to reduce IT cost and comply with internal SLAs. Location-based services offers GPS smart phones
GPS Navigation with VODAFONE Navigator and VODAFONE Navigator Global Edition

Machine to Machine, Including Telemetry and Transactions Eliminating the installation of phone lines and private radio networks

3G Applications - Industry Vertical solutions

Healthcare
Lab Tests applications Patient monitoring application over 3G Rural HealthCare/Tele Medicine Distant monitoring of patients Scientific investigation/multicentre protocols Management of consultations, visits, payments Electronic prescriptions Emergency medicine Mobile medical record Mobile cast events Control of therapeutic fulfillment Access to medical, clinical or pharma guides

( These all Industry vertical solutions are available with us)

Immediate 3G Opportunities Enterprise KK

1.5 lacs CDMA existing Data card churn opportunity.

Mapping of all accounts with our competitive offering (In process)

To Capture our share in 12000 existing run rate data card Business. Demonstration of Mifi /Sharing Doc/ Vox router for Small offices/Conference Room connectivity/Work from Home (Initiated demonstration). Positioning of 3G Backup Lease line and 3G last Mile in critical locations.
Vendor eco system & penetration

Strategy SME Business Solutions

Key initiatives Implementing

Weekly training of channels (Initiated )
On going initiative as channel attrition is high. Ensure minimum two training a month per channel

Mapping top 150 existing accounts 40 accounts already covered.

To analyze telecom usage and spends, Identify opportunity for COCP business & Data Products

Launching an incentive scheme channel FSE for BlackBerry sales

Proposed from Jan 2011 (Planned)

Revenue enhancement on existing base (12000 subscribers)

Communicate special offers on BB & VMC through regular tele-calling and SMS Blast

(Monitored by Smitha & krishna)

Drive VMC activations with new connections (Service activation form)

Ensure visibility and availability of data products - IOIP desk activities, Road shows etc. (Monitored by Ruchika)

Key initiatives Implementing

BB / MFE workshops for 20 corporates every month with RIM and Nokia

Flashing data sales tracker channel wise Developing & Creating product wise funnel

Key Achievements

Trainings done on e-mail solutions for FSEs.

2 BESEX installations (totally 100 users) TFS closed ( Pyrumas Software Pvt Ltd) Solution Sims (300) including VigilM, versabyte, I Trans Closely working with partners ( Creating strong vendor eco-system )

Support required
Include data sales in the KRAs of CSMs. Mapping of accounts for all products with the help of CSMs, service Managers

and channels.

Strategy NAT COP/GOV Business Solutions

Key initiatives - Blackberry

BB nos have been constant & not seen growth Thus Proposed plan

Manpower RIM would support in providing adequate resources for the same at customer touch point
Sales desks

Monthly calendar a monthly calendar to be ready in advance to ensure proper infrastructure is

equipped at the touch points. This will be shared by the Solution Team basis inputs from the channel managers & BDM to ensure seamless execution.

MIS Solutions team will ensure that there is an MIS maintained on a daily basis which will comprise of lead
generation, conversions, non- closure with remarks accordingly.

Device inventory
Provision for the Handsets to be taken on DC on a bi weekly basis thru the channel is an option. Customer makes the payment & would receive the handset the same day or the next day post a bill given to him / her.

POS This will greatly increase the closure on the desks & thus we will need 3 Wireless Terminals to start
which needs to be scaled to at least 10 such terminals. Which already taken care by Commercials.

SMS/BAF based activation should also be an option on the data services to be activated. This should
however be followed thru an activity for handholding the customer.

Roving activity would help high ARPU users in each account to give more insights on BB & what more is
possible on the same. It can be done initially basis the profile of the customer & an on-going basis.

Churn management will be managed by the service team & share a report on the same on a daily /
weekly basis. An activity around this will be planned to meet up the customer / call the customer to understand the issue & address it accordingly.

Key initiatives - FLV/FLD

Focus on Geographical pockets where we already done the feasibility. (Data Provided by Krishna) Penetration of all 71 farming accounts with capability presentation. ( Finished by 3rd week of Jan 2011) Communication Through Mailers/ Idioms for Wire line Generic products TFS & PRI across all NATCOP accounts with saving USP. Focus on Mapping of Commercial buildings with real estate Builders already tapped Mantri/ Prestige/K Raheja.

Wire line Funnel

Key initiatives - Other products

BULK SMS & GVN Bulk SMS funnel got already created More Focus on closures. Presentation of GVN / VEMS in 100 corporate ( completed by 3rd week jan11) (Managed by Krishna) VMC/MFE Positioning of MFE for Middle management or alternate Email solution to all 71 farming accounts with capability presentation. ( Finished by 4th week of Jan 2011) Implementation of SAF with every voice acquisition (Implemented by 4th Jan)

Launching of VMC 99 plan across all NATCOP base once it approved with Multiple handholding activities. (Managed by Krishna & Smita)

Key initiatives - Other products

Voyager ,Spend Manger, Corp caller Tune& Intnl. Roaming Data Pack Positioning of these products through Idioms/ mailer / Sms Blast. Proposal of these products incorporated as valueadded offerings with other proposals. (Managed by Smitha & Krishna) Customised Solution Solution team is working on this lots of vendors will try to cover according to industry verticals. ( Managed by Solution Team) M2M Solutions More tieups with Vendors/ partners to increase solution sims. More focus on National rollouts with CMC/Logica/L&T/APDRP (Managed by Krishna )

Support required
Include data sales in the KRAs of BDM/CSM/SM. Mapping of accounts for all products with the help of CSMs, service managers

and channels to reach on proposal stage.