The catering crew transports the supplies to the event site and unloads it all. If the site has cooking facilities, the crew unloads the cooking equipment (pots, pans, serving dishes, etc.) and food right away. Then they set up the tables and chairs, according to the precise floor plan.
The Set-up
Typically, the client services representative or coordinator that planned the event manages all the setup work. This is where the detailed schedule, floor-plan and layout come in handy. Thanks to the detailed plan, the florist knows where to place arrangements, the musicians know where to set up their instruments, and so on.
The Set-up
The Set-up
If the caterer is serving the food buffet style, the crew will set up stations with serving platters and chafing dishes around the event. The kitchen staff cooks and prepares the food and buffet attendants and runners keep the stations stocked.
The Service
Different functions call for different types of service. For example the staffing needs are: 1 Coordinator per event 1 Supervisor per event 1 Waiter per 30 - 50 people
The Service
1 Steward per 100 people 1 Buffet Attendant per buffet / station 1 Runner per buffet / station 1 Bartender per 75 people 1 Kitchen Manager per buffet station
The Clean-up
After the function is over, it's time to clean everything, break down all the equipment and tables and pack it all up to go back to the catering premises. The crew breaks out the original packing list to make sure they account for everything.
The Clean-up
As with every other stage of the function, the team has to execute the clean-up meticulously. The caterer's goal is to leave the space as clean -- if not cleaner, than they found it.
The Clean-up
The team washes supplies such as glassware, silver and dishes and wraps them for storage. They identify and clean all rented supplies, and return them to the rental agency.
Operations
A term used by a caterer to describe the task of implementing and executing the daily elements of a catering plan
The physical activities Activities are not generally witnessed by the customer. BACK OF THE HOUSE It includes hands on logistical tasks such as handling deliveries, purchasing, storing, preparing and transporting food and using sanitation procedure
Operational Tasks An identified activity that must be executed in order to accomplish an objective It is a direct function of the type of catering event being implemented It also depends on the customer and the foods being prepared
Operational Activities
includes recipe research, recipe development, scheduling production, defining customer service issues, preparation, transportation and clean up
Menu development The process of defining the function of a menu such as forecasting, pricing strategies, and item popularity and mix
FLOW OF FOOD
This concept refers to the order in which food will travel through a catering operation, from receiving, to storage, to preparation, to production, and finally to service. This knowledge will help a caterer effectively coordinate many numerous operational tasks that must be performed to create a finish product.
RECIPE
A specific plan or formula used to describe the preparation of a certain food.
STANDARDIZED RCIPE
a. The SOP communicates how to use exact ingredients to prepare a certain food. This food will deliver a consistent quality, exact yield, and portion size each time it is produced
Caterers use standardized recipes to ensure product consistency, control cost, control quality, prevent food borne illness, and to achieve financial objectives. It implies a fit between the recipe, consumer needs, kitchen layout and equipment, employee shill level, and caterers need.
A process of creating new recipe as in response t changing customer trends and tastes NEW RECIPES it should be prepared at least six times and field tested before being introduce into the market
RECIPE DEVELOPMENT
a procedure of serving food, prepared from a new recipe, to an unbiased sampler to ascertain its fit in the caterers menu mix
FIELD TESTING
DISCOVERY
Creative food ideas can be discovered while dinning in restaurants or attending catering functions
SIGNATURE RECIPES
A recipe that has been adjusted to be unique to a specific caterer
Base Recipe
A standardized recipe changed by adding additional ingredients to create another menu item to complement the menu mix.
Base Recipe
A standardized recipe changed by adding additional ingredients to create another menu item to complement the menu mix.
RECIPE ADJUSTMENT
It is necessary for a caterer to adjust standardized recipes
Yield adjustment using a conversion factor STEP 1. Begin with the known yield of the standardized recipe. Divide the desired yield by the known yield to obtain the conversion factor. Remember: New yield divided by old yield = conversion factor (CF)
STEP 2. Convert ingredients, if possible STEP 3. Multiply each ingredient in the original recipe by the conversion factor. STEP 4. Multiply the original total weight of ingredients by the conversion factor (CF)
CONVENIENCE FOOD
Manufactured or processed by a principal and delivered to the cater in a ready-to-eat or ready-to-cook form
MENU
A COMMUNICATION TOOL
Plate presentation
The arrangement of god tasting food and its colorful and attractive display on the serving plate
FLOW OF FOOD
STAFFING
it is the caterers task of identifying a suitable number of employees required for the event
Save the time by using the correct tools. Measure using large containers; 1 quart, for example instead of 4 cups. Use scales for measuring ingredients instead of volume measures to be more accurate.
To measure or the other sticky substances, first grease the measuring cup. Arrange working materials so there is no break in movement or waste in motion. Cook food in serving pans when possible. The food will be more attractive when served, it will stay warm longer, and it will save pans, washing, and labor.
Grind raisins before putting them in sweet roll dough or cookies. Raisins coated with melted shortening will go through the grinder after grinding
Put several slices of dry bread through the grinder after grinding food. It will be easier to clean Place soiled pans, especially those having baked-on cheese of spaghetti, into the stack streamer for five to ten minutes. This will help loose baked-on food and promote easier cleaning
Turn a stool upside down to hold bottom bowls, such as those salad or a mixer To grate or cube cheddar cheese place into plastic bags and freeze. When opening eggs, have a pan ready in which to drop the shells
Break egg into a small funnel to separate the egg whites from the yolk If a whole egg spin like a top, its hard cooked Do not over-mix meat mixtures Meat brown more quickly if the salt is not added at first
If a whole egg ill spin like a top, it is had-cooked. Do not over-mix meat mixture. Over m-mixing toughens the product.
Meats brown more quickly if the salt is not added at first. Salt draws the juices which prevents browning. Portion ground meat with a scoop on an 18x26 baking pan. Cover with axed paper and place a second 18x26 baking pan on top. Push gently to flatten meat patties, your second pan is ready for filling. Handle small batches and keep food out of the danger zone.
Refrigerated storage of bread quickens the stalling process. Freeze bread if it is to be held over one day. Freezing will not restore freshness to state bread.
Whip butter before spreading. It will spread faster and easier and it offers better flavor than when melted. Sandwiches made before serving time may be kept palatable by placing a clean, sanitized damp towel on the bottom of a flat pan. Cover each layer with waxed paper, stacking he sandwiches carefully. Cover the top layer with damp towel.
Butter adds flavor and palatability. It may be used in all sandwiches except hoagies and barbeques. When whipping cream or dry milk, chill the bowl, beater, and cream. The cream will whip in half the time. Should the cream seem too thin to whip, place the chilled dish in a pan of hot water and then whip.
When using flavored gelatin for molded salads or desserts, heat only enough liquid to dissolve the gelatin. Hasten the congealing, use ice water to make up the total amount of liquid. Add salad dressing to salad immediately before serving. Salad dressing added before service will cause the salad to wilt and become unattractive Always keep salads refrigerated and serve them on well chilled bowl plates.
When chopping apples the first step is to use the corer and sectioner, then chop. To prevent browning of apples or bananas, dip into an anti-oxidant or citrus fruit juice. Do not allow them to stand in this solution as softening occurs. Banana chunks dipped in anti-oxidant and rolled in peanuts makes an attractive dessert.
To chop onions without crying, put in hot water for 5 minutes. Cut into quarters to chop. Time is saved in skinning onion by slicing off root and top ends and quartering the onions before skinning them. Cut potatoes into serving size when eyeing to handle each potato only once. To chop parsley, freeze if first. Season green beans with chopped chives, butter, salt, pepper, and a dash of nutmeg.
Planning
What if scenarios- the caterers plan should include provisions for anticipated or unexpected problems.
The Longer the length of time between booking the event and its implementation date, the better opportunity a caterer has to create a detailed plan.
BUDGET
In each event it has its own budget that reflects the needs of the client It is tactical, single-event, management tool used to explain how resources will be acquired (revenue, or gross sales), and how these will be consumed in the operation of The business (expenses) to arrive at a predetermine profit in a specific event
Budget also functions a financial plan The budget plan will provide answer to help design the blueprint of the catering plan to execute the function The Budget id broken down into departmental plans e.g. The kitchen managers will submit a budget detailing the number of hours of hours consumed in the production, transportation, serving and clean-up tasks
BUDGET
MENU
It is the single most important factor contained in the overall catering plan. Caterers construct menus with special attention to satisfying perceived client needs, staff skills, seasonal availability of food, quality and relative cost of food, cost of labor, profit margins, nutritional needs of the clients, presentation and service style and kitchen production capabilities.
KINDS OF MENUS
Special party menu- these menu are menu offered during banquets and parties of all kinds Table dhote- this is a set menu of a compete meal at a set price A La Carte- this is a menu wherein all dishes are priced individually. Ethnic menu- the price and dishes are individually priced specializing in the food of the country
Standardized Menu
A caterer can use standard menu format to penetrate low-end market niche. It advantages of standardized menu is that it helps the simplification of inventory, a limited menu based on the skill level of the staff and the lay-out of the kitchen
Standardized Menu
Its disadvantages are that there is a possible lack of creativity, working on a tight budget. Master Menu It permits the client to create their own menu based on their budget
The one that changes every day for certain period The menus in which are compiled to cover a given period of time. They give grater efficiency in time and labor
Cyclical Menu
Static Menu
The one that offers the same dishes every day
Types of Meals
Breakfast
An institutional meal plan based on lighter
Breakfast
May be table dhote or a la carte A continental breakfast does not include any cooked dish.
Fresh Orange or Grape Juice A basket of Croissant, Brioche, Breakfast rolls and toast By\utter and Marmalade, Jam or Honey Tea, Coffee, Chocolate or Milk
Merienda
It may be a simple beverage and slices of bread or an elaborate choice of cakes, sandwiches and may also include heavier choices of noodles and pasta. It is generally informal; though the service may be elegant with more delicate table appointments used.
Merienda
The food may be offered on a tray or displayed buffet-style depending upon the generosity and intentions of the host. It also known as morning affair, yet informal in nature Women usually make up the guest list since this takes place on weekday mornings. Some groups use coffee as an occasion for meetings.
Coffee
Coffee
The menu is like a merienda: a few quick breads, wide choices of cakes, sandwiches, pastries or light dishes. Beverages like coffee, tea, juices and chocolate drink may be offered. Alcoholic drinks are never served at coffees
Brunch
It is an American tradition rooted in the extravagant New Orleans entertaining and late 1800s Late morning meal between the typical time for breakfast and lunch. A combination of breakfast and lunch, usually eaten sometime between 11 a.m. and 3 p.m Brucnhes are casual affarirs that are almpst always served buffet style in an easy, colorful setting.
Planning a Brunch Several kinds of fruits, vegetables, and juices in fresh forms are preferred
Meat dishes may include ham, bacon or sausage, chicken livers, pork or lamb chops; fish, crab, shrimps or chicken; may include lunch on meats and cheese.
Planning a Brunch
Grains include rice, breads, pastries, pancakes, toasts and crepes Plenty of hot coffee. May include tea and cocoa.
Luncheon
It is a midday meal that cans either be formal or informal, buffet-style or sit-down. English-speaking countries during the eighteenth century what was originally called "dinner" a word still sometimes used to mean a noontime meal in the British Isles, and in parts of the United States, Canada and Australia was moved by stages later in the day and came in the course of the nineteenth century to be eaten at night, replacing the light meal called supper, which was delayed by the upper class to midnight
Luncheons
Casual luncjheson last about one and a half hours while more formal ones last two or more hours. In a special party luncheon menu is requires, three or four courses are usually offered Almost all food are suitable for luncheons
Tea
It started in the early 19th century by Sanna, the Duchess of Bedford It is a ritual considered British but has become a custom in many parts of the world. Teatime is an opportunity to entertain with graciousness and flair without the enormous effort of a dinner party.
Tea
Teas held on a weekend, particularly on Sunday afternoons. Food served at teatime should include something hot and tangy, fresh and crisp, rich and sweet served in that order For more elaborate and festive tea, a wider selection of food items is offered
Tea
Cream cakes or hot sausages are included. A loose tea would be served in a teapot with milk and sugar. This would be accompanied by various sandwiches (customarily cucumber, egg and cress, ham, and smoked salmon), scones (with butter, clotted cream and jam see cream tea) and usually cakes and pastries (such as Battenburg, fruit cake or Victoria sponge). The food would be often served in a tiered stand
Clotted cream is a thick yellow cream made by heating unpasteurized cow's milk and then leaving it in shallow pans for several hours. TO MAKE: combining two parts whole milk with one part whipping (heavy) cream
A cream tea, Devonshire tea or Cornish cream tea is tea taken with a combination of scones, clotted cream, and jam. In the United States, it is promoted as a typically English, and perhaps upper class, afternoon snack
Battenberg cake (Battenburg cake, Window cake) is a light sponge cake which, when cut in cross section, displays a distinctive two-by-two check pattern alternately coloured pink and yellow. The cake is covered in marzipan and, when sliced, the characteristic checks are exposed to view
Fruitcake is a cake made of dried fruits and optionally candied fruit, spices and nuts that may be soaked in brandy or rum, with the richest versions (possibly iced and decorated) often being used in the celebration of weddings and Christmas Sponge cake is a cake based on wheat flour, sugar, baking powder and eggs
Cocktails Cocktail pasties are stand-up affairs that make use of the buffet style of service. Assorted array of finger foods are laid on the table while cocktails may be served on the same table. Cups and punches are suited for service and should be well garnished since their visual appeal greatly affect its popularity
Cocktails
Drinks are serves by foodservice attendants circulating with trays to prevent a crowd from forming at a service point and to allow a discreet control over amount consumed. Finger foods are offered Smorgasbord at a large party The food can be hot, cold, salty, piquant or rich but not sweet.
Cocktails
The food choice should counteract the effect of alcohol in an empty stomach. Cocktail parties begin at 5 pm.
Reception
Receptions honor a person or an occasion.
Dessert
Champagne is usually the dessert wine. Dessert offered during formal dinners are usually ice cream, mouse possibly garnished with chocolate shavings, nuts or fruit puree. Small flat and crisp cookies are passed
Fruit
Candy (chocolate, mints or candied fruit are passed. Following the dessert is fruit course, which is never listed on the menu card. A compote is served on a flat dish or a shallow bowl Tropical fruits in season are the usual choices No wine is served
Supper
Supper provides an opportunity to entertain friends after a concert, ballet or theater performance in a casual way. The menu is simple and foods is informally presented and served Casseroles, salads and light desserts are offered buffet style. Coffee may be served after meal. Brandy and other liqueurs often follow
Compote is used in a number of cultures to define different dishes. Common preparation of a compote is a cooked dish of fresh or dried fruits, simmered whole or in pieces in a sugar syrup
Informal Dinner
It is a free-wheeling get-together noted for its relaxed atmosphere The style of service and menu are simple Menu Course varies from four to two items
Informal Dinner
Main dish, salad and cheese and dessert or appetizer and dessert may be served Hearty one-dish entre such as stews and casseroles are popular followed by a simple dessert of fruit, cake or ice cream.
Semi-formal Dinner
It is a more elegant way of evening entertaining The usual dinner has three courses: soup, meat and dessert. A more elaborate meal would add a fourth course, either a seafood dish after the soup or salad course after the meat.
Formal Dinner It begins as early as 8 pm or as late as 9:30 pm. The meal is served 30 minutes after the hour stated on the invitation Formal dinners are elegant, elaborate and festive occasion where more courses are offered and better trained servers are expected. It is actually a show of wealth in the part f the host/hostess
Appetizer
Usually seafood such as oyster, clams, or shrimp The first course should be heavier than a cocktail
Soup
The soup is almost always hot, clear soup served in a soup plate . In a warm climate, jellied soups served in cups are preferred. Sherry is served with this course.
If hot soup is served, fish is preferably served cold, if cold soup is served; cooked fish is served with an appropriate sauce.
The main course is elaborate, rich and heavy. The dinner wines, reflecting the meat it compliments, is heavy and robust. Claret is served with meats, while Burgundy is suggested for games.
Fish
Meat
Salad
The salad, which follows the main course, is not usual tossed salads. It can be hot or chilled asparagus spears, pate de foi gras on endives; or cold Virginia ham with salad greens. No wine is served with the salad course because the vinaigrette that accompanies most salad will make the taste of the wine sour.
Menu Price
To produce a meal at a modest price, the caterer cannot consider including high cost ingredients. Consider cheap materials without sacrificing the quality of dishes being offered A 40 % food cost percentage is agreeable
Type of Customer
Choices of dishes are affected by the type of customer E.g. victory party, doctors attending a seminar workshop
Supplies
Foods in season are usually included since they come in plentiful amounts, of good quality and at a reasonable price. Available should be checked before buying Storage facilities should be considered The caterer should attend to special request of customers checking the availability of the item.
Balance
Repetition of ingredients Repetition of color Repetition of word Overall balance of menu Textures of courses Seasoning Sauces Food values
Color Consider in the food presentation the sensible use of color which adds eyeappeal to a dish Wording of Menus Written menu should be prepared with regard to the customers to be fed and the language to be used should be easily understood Check the spelling Meal pattern should be followed
BREAKFAST
Fruit, Fruit Juices Main Dish (protein) Bread or Cereal (Carbohydrate Source) Beverage (Coffee, Chocolate or Milk)
LUNCH/SUPPER
Soup Main dish Side Dish Vegetable dish Noodle Dish Rice/Bread/Potato Dessert Beverage
LUNCH/DINNER
Appetizer Soup Salad Side dish (white meat) Main dish (white Meat Rice /Bread Dessert Beverage
BREAKFAST MENU
It is usual to offer three courses A continental breakfast does not include cooked dishes: rolls and butter, croissant, toast, preserves, tea or coffee.
LUNCHEON MENU
Fruit cocktails Fruit Fruit Juices Shellfish Shellfish cocktails Smoked fish or meat Hors d oeuvres : assorted or simple items, light salads with vegetable, fish , meat Soup: consomm with simple garnish Pasta
Eggs: when served for a luncheon menu egg dishes are usually garnished Fish: nearly all kinds of fish can be served without complicated garnishes, Usually steamed, poached, grilled, deep or shallow fried Main courses Roasts Grills
Savories Cheese Dessert; Fresh Fruit of all kinds and nuts Coffee or tea
Sandwiches (smoked salmon, ham, tongue, egg, tomato, cucumber) made with white bread or brown bread Bread and Butter Scones with Clotted cream Jams, honey, lemon curd Small pastries, assorted gateaux Fruit Salads and cream Tea ( Indian, China, Russian fruit, herb)
TEA MENUS
Assorted sandwiches Buttered buns, scones, tae cakes, scotch pancakes, waffles, assorted bread and butter, various jams, toasted tea-cakes, scones, crumpets Egg (boiled, poached, fries and omelet) Fried fish, grilled meat, roast poultry Cold meat and salad Assorted pastries; gateaux Various sundaes Tea
DINNER MENU
Cocktail: fruit and shellfish Fruit Delicacies: caviar. Oyster, snails shrimp. prawns, foie gras Smoked Hors d oeuvres Salads Soup
WHAT IS PORTION CONTROL? Portion control means determining the proper size or quantity of food to be served for each customer and ensuring that this is designated amount is actually served to the guests. Portion control is also the method of ensuring that the correct number of servings is acquired from a standardized recipe.
EFFICIENT PRODUCTION
CONSISTENT PRODUCTS
PORTION CONTROL
HIGHER PROFIT
LOWER COSTS
FIVE WAYS OF PORTIONING FOOD BY WEIGHT - Individual portions are determined by weighing either ingredients or the final product. The portioning equipment used is the weighing scale. Ex. Fish steak for grilling, pasta for macaroni, spaghetti, steaks such as porter house, T- bone or tenderloin
- This applies to products that are portioned in individual serving containers. This means that a portion size is the amount necessary to fill up the necessary serving ware. Ex. 14 oz. cup of custard or pudding
APPETIZER SALAD SOUP CEREAL VEGETABLE ENTRE BREAD AND BUTTER DESSERT BEVERAGE
75- 100 grams 75- 100 grams 175- 200 grams 100- 115 grams 50- 100 grams 100- 200 grams 50-75 grams 115- 150 grams 115- 200 grams
*STANDARDIZED RECIPE* The procedures to be used for consistently preparing and serving a given menu item.
YIELD
INGREDIENTS QUANTITY
METHOD OF PREPARATION
1.
2.
3.
In a saucepan, place the fresh beans in boiling, salted water. In a saut pan. Heat the butter, and saut the garlic. Add the crushed tomatoes and saut for minutes. Add the green beans and chicken stock to the tomatoes
4. Simmer at 180 F until done. Season to taste and serve, or hold at 135 F or above.
GREEN BEANS IN GARLIC SAUCE Yield: 10 servings INGREDIENTS 3 oz. 8 cloves 1 lb. 3 lbs. 1 pt. Butter, melted Garlic, peeled and minced Canned crush tomatoes Fresh green beans, wash, ends trimmed, and cut in half White chicken stock, heated to a boil Salt and freshly ground black pepper, to taste Serving size: 4 oz.
METHOD OF PREPARATION 1. In a saucepan, place the fresh beans in boiling, salted water. 2. In a saut pan. Heat the butter, and saut the garlic. Add the crushed tomatoes and saut for minutes. 3. Add the green beans and chicken stock to the tomatoes 4. Simmer at 180 F until done. Season to taste and serve, or hold at 135 F or above.
Primary Objectives
To ensure the availability of suitable materials for preparing food or beverage products and for related uses
Information include:
Quality Color Texture Yield Size Weight Count factors of each item
PERISHABLE- foods that kept only for only short periods of time before they begin to lose their quality Foods that are typically fresh including fish, meat, fruit and vegetables NON-PERISHABLE- foods that are keep for extended periods before spoiling. Typically come in jars, bags, bottles, cans and box
Some are dried and frozen They are ordered infrequently and in larger quantities because they have longer shelf life than perishables
Purchasing Policies
No purchases can be take place without a duly approved purchase request for nonfood items and market or grocery list for perishable items. No unbudgeted purchases will be allowed unless fully justified. Purchase shall resort to canvassing of prices before making orders. Approval of purchase and awarding of bids shall be done by the Purchasing manager
Purchasing Policies
A purchase order (PO) shall be prepared upon awarding of bid and shall be issued in to the winning bidder. As a general practice, all purchases should be pre-planned. Purchasing office must keep a file of suppliers information sheet for future reference