demystified
Definition
What it is:
Management tool Choosing a desired future Consciously responding to dynamic environment Process, not an event Creative, interactive
Pitfalls
What not to do:
Separating planning from experience and planners from doers Legitimizing of what is being done Controlling future Assuming the future is predictable Reacting rather than interacting with environment
Assumptions
Creating leaderships commitment at the top
Entering the process without predetermined solutions Responding to the received input (avoid managed consensus) Working as a team
Go
als
g tin t e
Diagnostic Phase
Understanding the BIG picture
TOOLS: Puzzling toward the future SWOT
Sharing perspectives
TOOLS: Stakeholder analysis (parents, students, faculty, alumni, staff, community partners)
Economic Trends
Economic Trends
Globalization
Technology
Reconfigure Groups
Globalization
Technology
External Opportunities/Threats
Visioning
Values
Tools: Values Audit Cultural Assessment using affinity diagram
Mission
Tools: Mindmap
Vision
Tools: Affinity diagram
Visioning: Values
Values are the set of beliefs people share about how to operate in conducting business Values are behaviors that are truly lived Values are special, unique, lasting, enduring Values guide, align, and galvanize an organization
Visioning: Mission
Overall purpose or contribution to the society. A clear statement of the reasons for being, and of the functions and desires the organization is to meet and fulfill. Never completely achieved because it is the reason for existence and not a measurable goal. It shouldnt be too narrow and focused on services. More attention should be paid to meeting the needs of the stakeholders. Mission is not necessary what differentiates one organization from another but what matters most to stakeholders.
Mission: Mindmap
AK ST
LD HO
ER
BENEFITS
EXPECTATIONS
Visioning: Vision
Provides a clear, easily understood image of a better future. Embodies values and directs the organization to what will be different and distinctive. Guides and inspires stakeholders but its not everlasting. May change every 5-10 years, just as the environment changes.
Goals Setting
Keep in mind
Values Mission Vision
Broad statement of a desirable and measurable result in achieving the organizational vision
Action Planning
Strategic goal Objective 1 Action step 1.1:
Assigned to
Date due
Thank You!
Communication / Focus / Execution Northern Arizona University Planning and Institutional Research (928) 523-7814 Eva.Hatchner@nau.edu