Ordinary PeopleExtraordinary Life's!

Seek the Leader in you!

Team Building and Leadership workshop

I will pay more for the ability to deal with people than for any

other ability under the sun

- John D. Rockfeller

Team Leader
Your first and foremost job as a Leader is to take charge of your own energy and then orchestrate the energy of those around you
- Peter Drucker

High Performing

Interdependent

Dynamic Team

Confident

A Dynamic Team
Clearly states its mission and goals; Operates creatively;

Focuses on results;
Clarifies roles and responsibilities; Is well organized;

Builds upon individual strengths;

Supports leadership and each other; Resolves disagreement;

Communicates openly;
Evaluates its own effectiveness.

Steps to build a Dynamic Team

Map out your teams

mission statement. Define its purpose of existance.

Chart out the teams

goals and priorities.

Drive

Register your rules of

the road Guidelines.

Steps to build a Dynamic Team

Clarify team

members roles and responsibilities.

Set realistic goals.

Strive Drive

Identify roadblocks. Draw up action plans.

Steps to build a Dynamic Team

Provide feedback. Commit to conflict

Thrive
Strive Drive

resolution.
Collaborate for

creativity.
Deal with decision

making Empowerment

Steps to build a Dynamic Team

Celebrate

Arrive

success.
Keep track of

Thrive
Strive Drive

progress.
Consistently

encourage

involvement.
Revitalise team

meetings.

Steps to build a Dynamic Team

Arrive

Thrive
Strive Drive

Revive
plans. Eg. 2 members quit / new project.

Unwelcome intrusions / changes disrupt

Restructuring of department ? Need to backtrack few steps to

regroup.

Reestablish teams goals, priorities & re-

look at responsibilities.

The Dynamic Team

Arrive

Thrive
Strive Drive

Revive

Symptoms of poor teamwork

Guarded communication.

Lack of disagreements.
Unwilling to share information. Ineffective team meetings. Unrealistic goals. Unhealthy competition. Little faith in others.

After the Team Challenge

Observers comments on group behaviour and

performance.
How did you feel at the different stages of the

exercise?
Did the team develop a successful strategy to cope

with destructive members?

How did you feel to be a saboteur ? What are the positive and negative aspects of

competition?
What are your learnings ???

Different Roles in a team

Team Enhancing Roles
Knowledge Contributor Process Observer People Supporter Challenger Listener Summarizer Conciliator Mediator Gatekeeper

Team Impeding Roles

Concealer Pessimist Squelcher People diagnoser Dominator Flaw Finder Naysayer

The OK Corral

Transactional Analysis
What is TA?

A model for understanding human behavior

Three Ego States (parent, adult, and child) or parts of the brain
Parent's is a language of values Adult's is a language of logic and rationality Child's is a language of emotions

Effective functioning in the world depends on the availability of all three, intact ego states.

Parent ego What are the Parent Types? Prejudiced

(lacks facts & logic)

Nurturing
(caring and sympathetic behavior)

Critical
(fault-finding, condescending)

The Child (Ego) in all of us

Represents the feeling/emotional part of us. Includes the impulses, feelings, and behaviors that comes naturally to a small child. Often referred to as the emotional part of us.

The Child Ego State

A Child is Impulsive Self Centered Pleasure Loving Angry

Fearful Happy Rebellious Sad Aggressive

The Adult Ego

That part of us that deals objectively with
reality (why is this important?) Gathers objective information Organizes Tests reality

Computes dispassionately

Being able to see things as they are without

the emotional attachments and aversions of our Child and without the prejudices of our Parent (be they that I/You are

OK or not)

gives us the power to make

decisions on the basis of the closest approximation

to

reality that we can attain given our experience

Claude Steiner, PhD

at the moment.

So what about the Adult Ego

Looks at the past but doesnt dwell on it.
Think of a person who lives in the pastwhat other characteristics do you see in them? Focuses on information and objectively analyzes data to make decisions. Often referred to as the computer part of us.

Ego Portraits Most people have a favorite ego state. when at work where do people spend most of their time? What about with family?

The Parent Ego:

What are characteristics of someone with a large adult ego?

The Adult Ego:

What are characteristics of someone with a large adult ego?

The Child Ego:

Contamination
Occurs when prejudice, beliefs, preconceived notions are so strongly held

that they contaminate the adults ability

to think logically.
C

A P

YOURE OK

The OK Corral

Im OK
I M OK

Im Not OK
Youre OK
I M NOT OK

Youre OK

Im OK Youre Not OK

Im Not OK

Youre Not OK

YOURE NOT OK

Examples and Characteristics

Im OK, Youre OK - I feel good about my own performance and the whole team is doing very well now.

Characteristics:
Mutual respect. Collaboration, Construtive approach to problems and disagreements. Confidence. Refusal to put self or others down

Characteristics ... (Contd)

Im OK, you re not OK- The boss really likes my effort. He didnt say much about yours, though

Characteristics:

Smugness. Superiority. Competitiveness regardless of

cost to others. Will put others down readily and with enjoyment. Hostility. Constantly looking for errors by

others. Victimization and harassment of others.

Im not OK, youre OK- Other people are so much

better at their jobs than I am. Characteristics: Feelings of inadequacy and powerlessness. Withdrawal. Under valuing of own skills and abilities. Running away from Problems. Im not OK, youre not OK - Weve made a mess of this project. Its just terrible. Characteristics : Hopelessness. Sense of getting nowhere. Why bother?

Appreciation: Key to Effective Team Work

46% of people who quit their job do so because they feel unappreciated!
- US Dept. of Labour

Team Work is no accident,

it is the by-product of good leadership!

Mental blocks / Inner barriers that hinders effective team working

They are built from your assumptions on how you & others should work. They gradually transform into rules governing you your response to people & situations. One believes them unquestioningly . One doesnt think of them, or recognize them as sources of ineffectiveness at work.

What are they??

Denial :

I dont see a problem, so it isn't there.

Blind Spots & shortcuts What I dont like cant be important

Self Interest Always look out for No. 1

Mind reading

People should know what I want without being told !

 Blame

If something has gone wrong, it has to be somebodys fault.

 Being

nice Being nice to Avoid conflict at all cost.

 Perfection

If its not perfect its nothing

 Excuses

There is always a good reason why I dont follow the rules everyone works by.

 Being

right Theres a right way & a wrong way, my way is always right.

Emotional Intelligence
Where the 20th century was driven by
IQ,

the key to success in the 21st Century will be EQ - Emotional Quotient

The Stages of Effective Team Management

New Manager - I did it Experienced Manager - We did it Leader - You did it

A Team that is :

Open to ideas. Eager to communicate. Focused on its goals. Accepting of all members. . . . is DYNAMIC.

Good Managers know how to cut: They trim costs, reengineer & restructure. Leaders know how to grow: They realize you cant shrink your way to Greatness!
Business Week - Top 25 Manager s 95