Quality at NIDC

Achieving Quality @NIDC

What is Quality?
Conformance to requirements
Different people have different requirements!

Achieving Quality @NIDC

Quality
What is quality in NIDC drilling operations? What are your requirements?

Achieving Quality @NIDC

Quality?
Within plan

Within budget
No undesired events

Achieve performance targets

Achieving Quality @NIDC

Quality
What do we need to achieve quality?

Achieving Quality @NIDC

PEOPLE
SUITABLE COMPETENT COMMITTED

INFRASTRUCTURE
FACILITIES PLANT & EQUIPMENT MATERIALS WORK ENVIRONMENT

Quality
CONTINUAL IMPROVEMENT
SYSTEMS
POLICY, PLANNING, ORGANIZATION, IMPLEMENTATION, MONITOR, AUDIT and REVIEW

Achieving Quality @NIDC

Quality Management System

identifying, understanding and managing interrelated processes as a system contributes to the organizations effectiveness and efficiency in achieving its objectives
System approach to management

Achieving Quality @NIDC

Achieving Quality @NIDC

Achieving Quality @NIDC

Achieving Quality @NIDC

Quality
Where do we start? What do we need to control? Implement assess improve? Your role as a Manager?
Achieving Quality @NIDC

Quality
Establish key business processes Develop control procedures

Achieving Quality @NIDC

Management

Measurement of Customer Satisfasction

02.01.09

Client Requirement

Customer Feedback

Tender / Quote Contract Review

02.04.01 & 02

Rental Service Sales Order Process

Receiving Inspection Tool Order

02.07.01 02.12.01

Return of Equipment
02.07.03

Establish key business processes

Operational Support
02.07.02

Refurbish

Beyond Repair

Repair Work Order

02.07.05

Disposal

02.07.09

Accept In Process Inspection Sales

02.07.06

Final Inspection
02.12.02

Field Operations

Design

Purchasing Design Change - Interface with Engineering in Houston

02.05.01 02.08.01

Verification of Purchased Product

02.08.03

Inventory (Assets & Parts)

Ship Equipment
02.14.02

Vendors Approval
02.08.02

Vendor Evaluation

Inter-Company Transfer 02.14.03

Achieving Quality @NIDC

Quality

Develop control procedures

HOW - METHODOLOGY
WHO - RESPONSIBILITY

Achieving Quality @NIDC

Quality
Drilling Operation Project

Best practice
Training & Development Cementing & Maintenance Acidizing Well Testing Rig

Management Well

Logging Rig Move

Planning Purchasing

Engineering

Logistics

Achieving Quality @NIDC

Quality
Smith Procedures

Typical Procedure

Achieving Quality @NIDC

 Implement assess - improve Implementing procedures? Are we monitoring performance? Is it working?

Fix it improvement loop

Achieving Quality @NIDC

Continual Improvement

POLICY, OBJECTIVES PLAN & ORGANISE

Continual Improvement

Achieving Quality @NIDC

Continual Improvement

Continual Improvement

PERFORM THE WORK OPERATIONAL CONTROL

Achieving Quality @NIDC

Continual Improvement

Continual Improvement

MONITOR, MEASURE, ANALYSE

Achieving Quality @NIDC

Continual Improvement

ACT ON RESULTS CORRECT / IMPROVE

Continual Improvement

Achieving Quality @NIDC

Quality

Managers Role

Fully engaged

Participative
Supportive

Achieving Quality @NIDC

Quality

Managers Role

Educate and train Mentor your people Focus > prevention & improvement

Lead by example
Achieving Quality @NIDC

How are we judged?

We are not judged by our intent We are judged by our

ACTIONS
Achieving Quality @NIDC

QHSE Culture
MATURITY GRID
No comprehension of Recognize QHSE may Promoting QHSE, QHSE as a be of some value - but becoming supportive management tool. not willing to pay for it, and helpful. or spend time on it. Participating. Recognize personal role in emphasising and making QHSE happen. QHSE is an essential part of company business. Commited.

Achieving Quality @NIDC

Q
LEADERSHIP

COMMITMENT

Achieving Quality @NIDC