Topic 1

Introduction to Organisational Behaviour

Learning outcomes
Define the term organisational behaviour Demonstrate understanding of the purpose of organisational behaviour Define the term managers and leaders in an organisation Describe basic roles of a manager in an organisation Identify common leadership styles

What is an organisation?
Which of these would you call an organisation?

What is an organisation? Contd.

Organisations; are composed of individuals and groups; exist in order to try to achieve certain goals involve specialisation, and require rational coordination and control have some degree of permanance

What is an organisation? Contd.

Organisations comprise two or more people engaged in a systematic and coordinated effort, persistently over a period of time, in pursuit of goals which convert resources into goods and/or services which are needed by consumers.

organisational behaviour (OB)

A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organizations effectiveness.

organisational behaviour (OB)

Purpose of OB
Viewing organizations as closed systems is no longer valid Components are no longer homogeneous Work Place diversity Globalization makes hierarchical communications too slow Information Technology gives power and information to the one who can use it best. Improving Quality and Productivity Improving ethical behavior

Managers and leaders

Managers are individuals who is accountable for more work than he or she could undertake alone. A leader is a person who has a vision, a drive and a commitment to achieve that vision, and the skills to make it happen.

Managers and leaders

Basis Managers A person becomes a manager by virtue of his position. A manager performs all five functions of management. It is more stable. Leaders A person becomes a leader on basis of his personal qualities. Leader influences people to work willingly for group objectives. Leadership is temporary. All leaders are not managers. Leaders have no well defined accountability. People follow them on voluntary basis.

Origin

Functions Stability Mutual Relationship Accountability

All managers are leaders.

Manager is accountable for self and subordinates behaviour and performance. People follow manager by virtue of job description.

Followers

Role of a manager

Role of a manager

Role of a manager

Leadership styles
Autocratic the leader makes all decisions independently Democratic the leader encourages others to participate in decision making Paternalistic leader makes decisions but takes into account the welfare of employees Laissez-faire employees are encouraged to make their own decisions, within limits

Questions
Define the term organisational behaviour Demonstrate understanding of the purpose of organisational behaviour Define the term managers and leaders in an organisation Describe basic roles of a manager in an organisation Identify common leadership styles