Dan McCreary President Dan McCreary & Associates dan@danmccreary.com (952) 931-9198
M D
Copyright 2008 Dan McCreary & Associates 1
M D
Copyright 2008 Dan McCreary & Associates 2
Objectives
What are BI Dashboards? How are they related to SAS scorecards? How are they managed in SAS? List Gauge Types Give Report Specification Developers a Single Reference Card
M D
Copyright 2008 Dan McCreary & Associates 3
Dashboard Benefits
Visual presentation of performance measures Ability to identify and correct negative trends Measure efficiencies/inefficiencies Ability to generate detailed reports showing new trends Ability to make more informed decisions based on collected business intelligence Align strategies and organizational goals Save time over running multiple reports
M D
Copyright 2008 Dan McCreary & Associates 4
The auto reference model Dummy lights check engine No drill down
M D
Copyright 2008 Dan McCreary & Associates
Gas Indicator
M D
Copyright 2008 Dan McCreary & Associates 6
Terms
Dashboard a collection of portlets Portlet a region of a portal page JSR-168 a standard for displaying portlets in any vendors portal Indicator a way to describe a metric with a set of known values Gauge Type a specific type of indicator such as a dial or bar
M D
Copyright 2008 Dan McCreary & Associates 7
OLAP Cubes
Presentation
Web Portal
Semantic
Portlet Portlet
Security
Conformed Dimensions
M D
Metadata Registry
Data Freshness
95% of the time a user can do analysis from data created from aggregates in the OLTP cube Aggregates are created each night Make sure your users understand that real-time data on the operational source systems will need special processing Add an appropriate budgeting factor for any realtime requirements (see Dan for ROI spreadsheet)
M D
Copyright 2008 Dan McCreary & Associates 9
Sample Dashboard
M D
Copyright 2008 Dan McCreary & Associates 10
M D
Copyright 2008 Dan McCreary & Associates 11
M D
Copyright 2008 Dan McCreary & Associates 12
Scorecard Standards
Note that there are three data values and four ranges
M D
Threshold
Target
Stretch
14
M D
Copyright 2008 Dan McCreary & Associates 16
M D
Copyright 2008 Dan McCreary & Associates 17
Button Curved Slider Cylinders Fancy Arrows Gauge Simple Tachometer Dynamic Bullet Bar Dynamic Dial Dynamic Slider Dynamic Speedometer Dynamic Traffic Light
Marked Dial Pointers Reversed Tachometer Simple Arrows Simple Dial Slider Solid Tachometer Traffic Light Stylized Slider Stylized Tachometer Arrows Vertical Slider
Actual value is the horizontal black line Target is vertical black line
M D
Copyright 2008 Dan McCreary & Associates 19
Target Value
Dynamic Slider
Current Value Target Value
Dynamic Speedometer
Current Value
Target Value
Great for people that like car gauges Take up considerable screen real-estate
M D
Copyright 2008 Dan McCreary & Associates 22
Dynamic Stoplight
Display a simple color to indicate the status of a metric Sometimes a simple design is the best Note that some people are color-blind and will need more than color to show a value
M D
Copyright 2008 Dan McCreary & Associates 23
Portlets
1..1 1..1
1..1
Indicator
1..1
Metric
M D
Range
Gauge Type
Portals have many dashboards Dashboards have many portlets Some portlets are associated with an indicator Indicators display some metric that the user wants to measure and compares that metric with expected values Some indicator use SAS Gauges Gauges can reference a library of colors from a range item
Copyright 2008 Dan McCreary & Associates 24
Agility
The business determines the metric to measure and the expected values:
target threshold stretch
Process
Gather business requirements about what values are relevant for your group Read up on dashboard design and dashboard presentation concepts Create prototypes for users Review with usability team for sanity check Build system on test environment Migrate to production
M D
Copyright 2008 Dan McCreary & Associates 26
M D
Copyright 2008 Dan McCreary & Associates 27
Resources
Books
How to display (Steven Few) What to measure (Wayne Eckerson)
Blogs
Dan McCreary on Bullet Bars with Google Charts http://broadcast.oreilly.com/2008/11/creating-bulletbars-with-goog.html
SAS Training
SAS BI Portal
M D
Copyright 2008 Dan McCreary & Associates 28
Performance Dashboards
Performance Dashboards: Measuring, Monitoring, and Managing Your Business. Wayne W Eckerson John Wiley & Sons 2006
M D
Copyright 2008 Dan McCreary & Associates 30
Wikipedia References
Dashboards (management information systems) Business Intelligence Balanced scorecard
M D
Copyright 2008 Dan McCreary & Associates 31
Questions?
Dan McCreary President Dan McCreary & Associates dan@danmccreary.com (952) 931-9198
M D
Copyright 2008 Dan McCreary & Associates 32
Thank You!
Please contact me for more information:
Enterprise Data Architecture Business Intelligence Data Warehouse Metadata Management Metadata Registries Service Oriented Architectures Semantic Web
Dan McCreary, President Dan McCreary & Associates Metadata Strategy Development dan@danmccreary.com (952) 931-9198 M D
Copyright 2008 Dan McCreary & Associates 33