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Organizational behavior
Study of human behavior in organizations.
understanding individual and group behavior, interpersonal processes, and organizational dynamics.
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and systematic.
Proposed explanations are carefully tested. Only explanations that can be rigorously
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Evidenced-based management
Uses hard facts and empirical evidence to
make decisions.
Evidence-based thinking manifests itself
through a contingency approach which researchers identify how different situations can best be understood and handled.
Copyright 2012 John Wiley & Sons, Inc.
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Contingency thinking
Seeks ways to meet the needs of different
management situations.
Recognizes responses to solutions must be
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Organizational culture
A shared set of beliefs and values within an
organization.
According to Meg Whitman, former eBay CEO, it
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Organizational climate
Represents shared perceptions of members
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Open systems
Obtain resource inputs from the environment and transform
Value Chain
Sequence of activities that results in the creation of good and
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Stakeholders
People, groups, and institutions that are
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Workforce diversity
Presence of Individual differences based on
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Multiculturalism
Refers to pluralism and respect for diversity in the
workplace.
Inclusion
The degree to which an organization's culture respects
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Your professor states: One of your assignments this term is a team project. Please select and sign up for a team project. Do you . . .
a)
Signal your friends in the classroom, and agree to sign up together for the same team. Wait for everyone to sign up, and then
b)
decide.
c)
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Quality and quantity of the work produced or the services provided by an individual, team, or work unit, or organization as a whole.
Job satisfaction
Indicates how people feel about their work and the work setting.
Copyright 2012 John Wiley & Sons, Inc.
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tasks.
Human skill - Ability to work well with other
people.
Conceptual skill - Ability to analyze and solve
complex problems.
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Emotional intelligence
Ability to understand and manage emotions both
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Moral manager
Practices ethics mindfulness.
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Learning
An enduring change in behavior that results
from experience.
Life-long learning
Continuous learning from day-to-day experiences.
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