LIFE SKILLS

Definition
the abilities for adaptive and positive behavior that enables individuals to deal effectively with the demands and challenges of everyday life

What are those skills ?

Decision Making Creative Thinking Critical Thinking Problem Solving Negotiation Skills Interpersonal Relationship Self Awareness Empathy Effective Communication Coping with stress

1.Creative Thinking 2.Communication skills 3.Interpersonal skills 4.Empathy

Creative Thinking
Enables to explore available alternatives and consequences of actions or non-actions Contributes to Decision Making & Problem Solving

The skills that we are concentrating upon

Activity

1.How do you put a giraffe in the fridge?

Open the fridge, put the giraffe inside, close the fridge. This question checks if you tend to make simple things complicated

How do you put an elephant in the fridge ?

Open the fridge, take out the giraffe and then put the elephant

The Lion King organised a party for the animals. Except one animal every one was present

Elephant as it is in the fridge

You have to cross a river and it is populated by alligators. What will you do ?

Swim across the river as all the alligators are at the party

Game

Take a look at the following picture. There is a man holding a log of wood in his hand. What happens to the log when the man opens his hand?

Empathy
Ability to understand and accept others To put oneself in other persons shoes Being nurturing and tolerant Encourages a positive behavior towards people in need or difficulty

Empathize!

Put yourself into others shoes others..

Activity
Guessing the picture

Interpersonal Skills
To be able to develop & nurture supportive networks To be able to end relationships constructively Helps adolescents to relate with people in positive ways

Why Interpersonal skills?

To improve Relationships Good Work environment Leadership skills Productivity Success You are liked by others

3/3/2014

Activity
games

We deal with people and not machines!!!

SMILE

BE APPRECIATIVE

PAY ATTENTION TO OTHERS

PRACTICE ACTIVE LISTENING

BRING PEOPLE TOGETHER

RESOLVE CONFLICTS AMICABLY

COMMUNICATE CLEARLY

HAVE A SENSE OF HUMOUR

SEE IT FROM THEIR SIDE -EMPATHY

Communications did you know?

If you tell 100 people something without repetition:

After 24 hours, 25 percent have forgotten it After 48 hours, 50 percent have forgotten it After 72 hours, 75 percent have forgotten it After one week, 96 percent have forgotten it

What is communication ?
Exchange of ideas, information, views, opinions, emotions between two or a group of living beings.

Why communication skills are important ?

To give or seek information To build relationships families, friends, faculties To express our feelings To avoid misunderstandings Enhancing the communication skill is vital aspect of your personal & professional development Encourages co-opeartion

Types of Communication
Verbal Communication Nonverbal Communication Written Communication

The Communication Process

Source Sender

Channel
Feedback

Receiver

Communication Fundamentals
Direction:
Downward Upward
Crosswise

Networks:
Formal vs. Informal

Keep It Short
If there are any points on which you require explanation or further particulars we shall be glad to furnish such additional details as may be required by telephone.

Instead say..

.If you have any questions, please ring.

 Circumlocution Obfuscates

BIG WORDS CONFUSE

Emphasise the positive

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Not the negative

If you don't send your payment, we won't be able to renew your membership.

Key Communication Skills

Listening Skills Feedback Skills Presentation skills

Communicate
C Clear O- Objective M- Meaningful M-Message U-Understandable N- Need Based I- Interesting C- Correct A- Authentic T- Timely E-Empathetic

Thank you