Case study Japanese Management

by:

Group 2: E.T. call home

Aneta Hebrov Jan Knap Ondej Kopeck Tereza Reymarov Lucie Zelenkov

CONTENTS
Introduction Comparison (Japan x USA) Japanese management Chiba International, Inc. SWOT analysis Conclusions Sources

Introduction
- Brief history of Japan and USA regarding management dispositions, - skills - Applicability - success

COMPARISON
Japan
Belong to group Team players Substantial respect to authority Live to work Loyal to Company Collective responsibility Paternity style Monitoring by employees Slow decision making

USA
Individual Competitive Minimal respect to authority Work to live Loyal to Self Individual responsibility Directive style Monitoring by managers Quick decision making

JAPANESE MANAGEMENT Lifetime employment Accessibility of managers High self disciplined Respect property of others Loyalty and devotion to the firm Company first Long-term training High quality of products

Chiba International
San Chose, California 12- years tradition in the U.S. Subsidiary of Chiba Electronics Company Production of high-precision, sophisticated electronics parts 24 (14) top executives , 70 (65) salesmen

Chiba International
Philosophy Fully satisfaction of customers needs Achieve emoloyees fulfillment Slow and careful way of implementing Willingness to any activity if necessary Zero-defect theory

Chiba International
Meetings
Daily, departmental meetings Social events and teambuilding activities

Sales Force
Serving customer goldenly Identification with products No commision basis No marketing deparment

Chiba International
U.S. Management
Collective hiring In-house hiring Prefering devotion to academic degree Communication gap Open back-forward communication

SWOT ANALYSIS
STRENGHTS:
- Closer relationships - Non-competition among employees - Consensus decision making

OPPORTUNITIES:
- Prefering personality to education - Challenge in time of crisis - Tom Batas rotating system

WEAKNESSES:
- Slow promotion system - High training costs - No motivation

THREATS:
- Scope of company - Nature of work - Cultural differences

Conclusion: Can be Japanese management applied in USA

- It is applicable - Companies should adopt what fit them the most - Particular solutions doesnt guarantee success - Differences are based on different historical and cultural background - Scope and nature of business

SOURCES
Chiba International Inc.Cases in Management, Organizational Behavior, and Human Resources Management

Management and Accouting Web

URL: http://maaw.info/JapaneseMain.htm

Business Resources, Advice and Forms for Large and Small Businesses
URL: http://www.allbusiness.com/management/100362-1.html