THE IMPACT OF LEADERSHIP PRACTICES ON

ORGANIZATIONAL COMMITMENT
Prepared by: Hani Al-Agberi
CHAPTER 1 : INTRODUCTION
Research Background
Problem Statement
Research Objectives
Significance of Research

RESEARCH BACKGROUND
Leaders need to understand the importance of employee
commitment in order to increase performance and
productivity.
Leadership regarded as the most critical factor in the
success or failure of any organization.
This research seeks to measure the levels of
organizational commitment of Y-Telecom staffs as
related to their personal perceptions of their officers'
leadership styles.
PROBLEM STATEMENT
The research will try to answer the following questions:
How leadership practices and organizational
commitment are important for both employee and
company?
How do leadership practices affect organizational
commitment?
What is the relationship between leadership practices and
organizational commitment?

RESEARCH OBJECTIVES
To identify the importance of organizational commitment
and the impacts of leadership practices on both employee
and company.
To conceptualize leadership practices and organizational
commitment.
To examine the relationship between leadership practices
and organizational commitment.

SIGNIFICANCE OF RESEARCH
Assist Y-Telecom to improve job satisfaction, work
performance and reducing turnover by focusing on
leadership behaviors that have positive impacts on
organizational commitment.
Provide Y-Telecoms management an understanding of
the impacts of its leadership practices by explaining the
antecedents and consequences of such behaviors on
organizational commitment.
CHAPTER 2: LITERATURE REVIEW
Research Concepts
Research Hypotheses
Research Framework

RESEARCH CONCEPTS
The following concepts are reviewed in the literatures:


Leadership Practices


Organizational Commitment:


LEADERSHIP PRACTICES

Model the Way

Inspire a Shared Vision

Challenge the Process

Enable Others to Act

Encourage the Heart
MODEL THE WAY


Find Your Voice by clarifying your personal values

Set the Example by aligning actions with shared values

INSPIRE A SHARED VISION

Envision the Future by imagining exciting and ennobling
possibilities

Enlist Others in a common vision by appealing to shared
aspirations

CHALLENGE THE PROCESS
Search for Opportunities by seeking innovative ways to
change, grow, and improve

Experiment and Take Risks by constantly generating small
wins and learning from mistakes

ENABLE OTHERS TO ACT

Foster Collaboration by promoting cooperative goals and
building trust

Strengthen Others by sharing power and discretion

ENCOURAGE THE HEART

Recognize Contributions by showing appreciation for
individual excellence

Celebrate the Values and Victories by creating a spirit of
community

ORGANIZATIONAL COMMITMENT
Affective Commitment: employees
emotional attachment, which
identifies and engages with the
organization.
Continuance Commitment: based on
the costs associated with leaving the
company and estimated by the
employee.
Normative Commitment: dominated by
a sense of duty (will not be considered)

RESEARCH HYPOTHESES
Hypothesis (1): there is a positive relationship between
Leadership practices and Affective commitment.

Hypothesis (2): there is a positive relationship between
Leadership practices and Continuance commitment.

RESEARCH FRAMEWORK
CHAPTER 3: RESEARCH METHODOLOGY
Research Design
Population and Sampling Method
Data Collection Process
and Research Instrument
Data Analysis Techniques

RESEARCH DESIGN

Cross-sectional design is a specific
design whereby a sample is drawn from
a population at a time and the
information collected is used to describe
the population at that time (Shaughnessy
& Zechmeister, 1997)
This design can also be used to assess
interrelationships among variables
within a population.

POPULATION AND SAMPLING
METHOD
The study population consist of Y-Telecom
employees = 336 that are distributed in
ten departments Technical, Finance,
Sales, Marketing, Procurement,
Customer service, Admin, MIS, IT, and
Human resources
The sampling size will be one fourth of
total employees in Y-Telecom company
N=84, and those samples will be taken
from each department.


DATA COLLECTION PROCESS AND
RESEARCH INSTRUMENT
A quantitative survey instrument will be
used. A questionnaire will be conducted
electronically to collect the data from
respondents.
A standard instrument has been previously
published will be adopted and used in this
study:
CONT
The Organizational Commitment
Questionnaire (OCQ) by Meyer, Allen &
Smith (1993).

The Leadership Practices Inventory-
Observer Questionnaire (LPI-O) by Jim
Kouzes and Barry Posner .

DATA ANALYSIS TECHNIQUES
The SPSS program will be used to carry
out statistical analysis regarding to
reliability and validity of the measuring
instrument factor analysis, descriptive
statistics, correlation coefficient and
multiple regression analysis.