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International

Quality
Standards
Group 2
Ongluico, Nino Paolo
Caparoso, Noellie Klarcheene
Barrit, Gian Angelo
Poligrates, Connie
Galacio, Merck Elton
International Organization for
Standardizations
About ISO
ISO (International Organization for
Standardization) is the world's largest
developer and publisher of International
Standards.
ISO is a network of the national standards
institutes of 162 countries, one member per
country, with a Central Secretariat in Geneva,
Switzerland, that coordinates the system.
About ISO
ISO is a non-governmental organization that forms a
bridge between the public and private sectors. On the
one hand, many of its member institutes are part of
the governmental structure of their countries, or are
mandated by their government. On the other hand,
other members have their roots uniquely in the private
sector, having been set up by national partnerships of
industry associations.
Therefore, ISO enables a consensus to be reached on
solutions that meet both the requirements of business
and the broader needs of society.
ISO Member (Philippines)
Bureau of Product Standards
Department of Trade and Industry
3rd Floor Trade and Industry Building
361 Sen. Gil J. Puyat Avenue
PH-Metro Manila 1200
About BPS
The Philippines took a formal approach to
standardization in 1947, when the Division of
Standards was created under the Bureau of
Commerce, Department of Commerce and
Industry. In June 1964, after realizing the need
for standardization in line with the industrial and
economic development of the nation, the
Philippines Congress enacted Republic Act 4109,
converting the Division of Standards into the
Bureau of Standards.
About BPS
The organization underwent several adjustments over
the years to respond to the growing range of services
to industry, exporters and consumers, while raising
organizational efficiency, effectiveness and
productivity. The Bureau of Product Standards (BPS)
was conferred its present mandate under various laws,
principally Republic Act 4109, Executive Order 133 of
1987 and the Consumer Act of the Philippines,
Republic Act 7394 of 1992.

The Bureau of Product Standards operates as a staff
Bureau under the Department of Trade and Industry
with 95 personnel.
ISO 9000 SERIES
ISO 9000 SERIES
Set of generic standards that provide quality
management guidance and identify generic
quality system elements necessary to achieve
quality assurance
Identifies basic disciplines of a quality
management system that is useful to
manufacturers, suppliers and distributors
Used by customers as a basis for assessing a
manufacturers QMS and to see that a supplier or
service industry has the ability to provide
satisfactory goods or services
Advantage:
Improved the organizations quality management
Enhanced the reputation of the organization for
quality
ISO 9000 SERIES is applicable to all situations,
especially for:
CONTRACTUAL SITUATIONS
NON-CONTRACTUAL SITUATIONS

USES OF THE STANDARDS:
Guidance for Quality Management
Contractual Agreements
Second-party approval or registration
Third-party approval or registration

STANDARDS IN ISO 9000 SERIES
-ISO 9000-1 -ISO 9004-1
-ISO 9001
-ISO 9002
-ISO 9003

ISO 9001- Model for Quality Assurance in
Design/Development, Production,
Installation
and Servicing
ISO 9002- Model for Quality Assurance in
Production, Installation and Servicing
ISO 9003- Model for Quality Assurance in
Final Inspection and Test
ISO 9000-1- Guidelines for Selection and Use
ISO 9000-4
ISO 14000
Refers to a family of voluntary standards
developed by the International Organization for
Standardization (ISO).
Provides a framework for a strategic approach to
an organizations environmental policies, plans
and actions.
By using the framework, a company develops an
environmental management system or EMS.
The EMS is evaluated by a certification body to
determine whether the EMS conforms to 14000.
If so, the organization is said to have ISO 14000
certification.

The focus is on processes, not products.
The ISO 14000 family consists of standards and
guidelines relating to environmental management
systems and supporting standards on terminology and
specific tools, such as auditing.
The standards are concerned with what an organization
does to minimize harmful effects on the environment
caused by its activities: either during production or
disposal, either by pollution or by depleting natural
resources.

What is an ISO 14000 EMS?
An environmental management system
(EMS) based on the ISO 14000 standards is
a management tool enabling an
organization of any size or type to control
the impact of its activities, products or
services on the environment.
It defines a structured approach for:
1) setting environmental objectives and targets,
2) achieving these goals, and
3) demonstrating that they have been achieved.
Benefits
Reduced cost of waste management,
Savings in consumption of energy and
materials,
Lower distribution costs,
Improved corporate image among
regulators, customers and the public, and
a
Framework for continuous improvement
of environmental performance.
Reasons/ Advantages for ISO
Certification
There are many reasons why a company
would want to be ISO certified. Each has
its own advantage and disadvantage. We
will look into some major aspects about
these through this presentation.


1. Increased Efficiency

2. Increased Revenue

3. Employee Morale


4. International Recognition

5. Factual Approach to Decision
Making

6. Supplier Relationships
7. Documentation

8. Consistency.

9. Customer Satisfaction

10. Improvement Processes
The ISO 9001:2000 QMS outlines audit
processes, management review and
improvement processes based on collected
data. Improvements are carefully planned and
implemented based on facts, using a system
of documentation and analysis, to ensure the
best decisions are made for your company.


Disadvantages
1. Does not guarantee better
quality

2. Focus on certification

3. Frequent audits


Requirements for ISO
Registration/ Application
Registration to ISO 9000 generally consists
of the following six basic steps:
1. Application
2. Document
review
3. Preassessment
4. Assessment
5. Registration
6. Surveillance

ISO Certified Companies
Bank of Philippine Islands
APO Cement Corp.
Megaworld Corp.
Dole Philippines, Inc.
Kraft Foods (Philippines), Inc.
Wyeth Philippines, Inc.
Cebu Mitsumi, Inc.
Splash Corp.
D.M. Consunji, Inc.
Cebu Air, Inc.
Sulpicio Lines, Inc.
Philam Plans, Inc.
Honda Cars Philippines, Inc.
Fujitsu Philippines
Holcim Phils.
Gardenia Bakeries Philippines, Inc.
Canon Marketing Philippines, Inc.
Jollibee Foods Corp.
Siemens Philippines.
SEAOIL Philippines, Inc.