1
INTRODUCTION
hod that will display data generated by physically measuring the characteristic,
body to become involved in the details of so many decisions. Associated with the
form, the true lot emerges from one machine run by one operator processing one mat
iner. In shop language, this mixture is a “lot,” but in more precise language it is
fferent from that presently used as the method of measurement. It also should inc
ers
ut may call for modifications
parameters, such as
ys:
ations may be sufficiently well in hand that no inspection stations are used betw
odic reappraisal of the major forces in contention as well as analysis of the con
pection plans is done extensively. New customer orders, new product designs, new pr
issue inspection plans accordingly.
-made planning by extending the use of inspection and test manuals that have broa
o people or to systems. Machines are superior for doing deeds that can be clearly
of people, machines, and system masquerades under a variety of names: human factor
rocesses that collectively or sequentially turn out the final product. To prepare
procedure contents and should reflect the path the product takes and the types o
pecting and/or testing and should be detailed as to how to fill out an inspection
product conformance decisions and in addition have accepted this very lot. In suc
y holes of correct size and in the correct locations. Such is the inherent nature
s who have not qualified. Suppliers who have established a record of good deliver
tivities and hence can be had for the procedural cost of retrieval. Other knowledg
check the lots in batches every so often is conducted. This skip lot will remain
es, since the accepted lots are usually no better than the rejected lots.
sical arrangements and personnel procedures must be changed. In many cases, attitu
ten time intervals, alleviate labor shortages, and avoid inspection monotony, among
g costs. The crux of justifying the investment lies in the amount of repetitive w
e vital few types are identified. Estimates are then made of the personnel, costs
original design, construction, and prove-in, the machine must be set up specially
reducing the volume of inspections necessary and making the inspector function m
or, and in microseconds each part passing under the “eye” or segment of a continu
an existing machine.
rmance decision for almost any inspection situation, or both. The marriage of comp
and final inspection functions, as well as some testing operations. Yet, somewhat
quipped with an image-processing board, Moiré allows the operator to obtain a very
ning features with no sharp edges or lighting contrasts to define such shapes as
by counting the number of beams blocked by an object passing through the scanned
d) so that each phototransistor only detects light from its corresponding LED in
niversal. Some final inspection or test functions are staffed by fulltime inspect
of product, entire shipments or just samples are brought to the inspection floor.
onsequently, the sampling plans involve random and (often) large samples, employing
ltaneously:
ct conform to specification?
cess run or stop?
ess inspection involves observation of process variables as well as inspection of
tup is correct, the entire lot will be correct, within certain limits of lot size.
de.
ed to a control chart. If the process remains in control, all product made since t
is based on the sampling criteria.
provided the process conforms to specification.
epartment has concluded its operations. Sometimes the product is moved physically
often automated, as are the data recordings. Testing may be done either at inspec
ons before enclosure into a container, a shipping inspection and/or test will prov
ts may be made daily, weekly, semiweekly, biweekly, etc. Whatever the frequency, it
s, and many other requirement criteria.
use, are able to concentrate their efforts on the most important qualities. In mo
plication to the entire progression of product from design through use: in quality
ries of tasks:
administer. The actual plans in use consist of only several classes. While choice
ident that the classifications must simultaneously take into account multiple con
can see them as on whether the consumer can see them. It is found that some words
fication of defects. (The contention is often raised that the tolerances on the s
om the process capability of general use machines and tools. Once published, these
active review, and it also produces a better final result .However, some companie
ry qualities. The qualities under test may be “desirable.” For example, if an expen
extent of the quality or deficiency under investigation. These samples are submit
manufacturer should take action to make the quality to that level but not beyond
dom describe completely what is wanted, and often inspectors are left to make the
standard?
different applications. Once limit samples have been agreed to, there remains a pr
ng distance, and so on. Standardizing these conditions is a long step in the direc
of them quite complex. Some of the basic forms are described below.
mples. One sample is identified to each panelist as the standard or “control”; the
ree, two of which are alike. He or she also may be asked to estimate the degree of
ies formerly judged by human perception are now measured by instruments. This dev
es a high correlation.
the human test panel is to state preferences along the scale of measure. Hence th
permit conversion of abstractions (e.g., length, mass) into a form capable of being
units of measure.
which the product or process possesses the characteristic under study. This proce
ly
n the laboratory.”
erances.”
etrology, i.e., the science of measurement. This science underlies the entire syste
for the kilogram, all units are defined in terms of natural phenomena. (The kilog
ds the huge array of test equipment, i.e., instruments used by laboratory technicia
ghly skilled metrologists, and their skills are a vital commitment to the high pr
t and process. Because of the wide variation in training, skills, and dedication am
surement error. The starting point is to understand the nature of accuracy and pre
ue value is called the error (also systematic error, bias, or inaccuracy) and is t
inge of doubt. Consequently, the expression of accuracy must show the extent of th
Instead, the measurements scatter about the average, as exemplified in Figure . The
readings.
ndard itself is consumable (e.g., hardness test blocks), so material variation affe
is subject to its own unique array of troubles. These instrument troubles are mu
e tested to see if it is within its calibration limits. This test is often referr
mbination of checking the instrument and adjusting it to bring it within its tole
ional standards, new units of test equipment, and expendable materials. These elem
Control is based on the supplier’s calibration data and on his or her certificati
pany unless the demonstrated performance of the supplier merits use of an audit o
wever, it usually embodies measuring instruments of various sorts and may well inc
reagents or photographic film.
he historical origin of the item, its assigned serial number, the checking schedul
ccuracy. This deterioration takes place primarily though use and secondarily throu
identified and controlled within a traceability cone. Minimum TARs for each trace
oratories and a relatively few associated technicians. In contrast, the test equip
for each class of equipment are, but they cannot recall what the date of the last
anner, panels and drawers of test equipment are lock-wired, and the wires are lead
o keep a record of the results of checking calibration and of the extent of work
or
itive failure
The best inspector is only as good as his or her gages. If the gage is in error, t
ion of all of the above. The determining factor is usually based on master calibra
ctitioner must consult with the available experts: equipment manufacturers, resear
inspection costs.
process and the model become disconnected, and the observer sees only what he or
lack of knowledge due to insufficient education or job training; and lack of “ski
esulting data, when arrayed in a matrix (usually with defect type along one axis a
f his or her own prior results. The analysis of the resulting data discloses the
ray is known by various names, including job sample. All units were previously car
e inspector wants not to make any errors. The term inadvertent or unavoidable is
ld find all the defects. Numerous unpublished and published studies have since de
lt or that needless burdens are placed on inspectors. In such cases, product redes
e, i.e., critical to human safety and health. In such cases, the low tolerance for e
silently reads the copy while someone else reads the master aloud.
aloud, performs a calculation, etc.
ntity” to packers and shippers. Bar codes should be used where appropriate.
her purpose.
ally chosen personnel.
one perpetrate such a fraud. The manager requires confederates who submit themselv
erstandings are a breeding ground for poor industrial relations.
tor is exposed to suppliers who have a good deal at stake in the lot of product i
symptom (the unnatural pattern of reading) rather than the disease (recording fic
tors. If this measurement is made only occasionally, use can be made of standard s
ween instructor and trainee and can provide alternate training schedules without
esses. Many manufacturers have integrated the measurement system directly onto the
ccuracy, reportability, and gage performance. Features include gage type, gage due