Karina Carlos

Outline
Personal Summary
Values
Education
Professional experience
Personal experience
Personal Summary
Karina Carlos is a highly motivated individual who experiences life
through challenging herself to reach her full potential. Constantly in
search for inspiration and to up skill. Karina combines a
comprehensive education, a passion for customers and a drive to
excel that can add great value to any organization, in todays
competitive and global economy.
Outline
Personal Summary
Values
Education
Professional experience
Interests
Values
Personal mission:
To be proactively present, engaged and have fun chasing my dreams.
Challenge
The greatest danger for most of us is not that our aim is to high and
we miss it , but that it is too low and we reach it.
-Michelangelo
Discipline
You will have to be more consistent than youve ever imagined
possible, if youre going to make your ultimate desires come true.
-Brendan Burchard
Service
Adding value to the world or someones life inspires me to work hard
every day.
Distraction radar
Other peoples agendas
Emergencies
Challenges
Problems
Blue links
Emails
Posts
Social networks
Become good at managing distraction
Outline
Personal Summary
Values
Education
Professional experience
Interests and hobbies

ITESO is the Jesuit University of Guadalajara, in Mexico. Founded in 1957, it
belongs to the network of over 200 Jesuit universities around the world. It
shares with them a 450-year-old educational tradition, historically located at
the focal point of world thought and recognized for preparing leaders in all
fields of the arts and sciences.

Degree in law
GPA: 9.25
Internship at the General Consulate of Mexico in Los Angeles
Outline
Personal Summary
Values
Education
Professional experience
Interests
Collections
Legal research
Responsabilities
Perform searches for legal suits filed against companies and its
directors and partners. Analyze how the law suits impact the
companys profile and feed the D&B database with conclusions.
Submit queries and create reports with the legal findings in English.

Analyst assistant/intern
Responsabilities
Receive claims of child support and follow up with the ones already in
progress.
Receive labor claims cases, by taking their disputes for processing
During a semester, I worked as an intern in the Legal area and
Mexicans Protection department. I assisted the consuls with general
clerical Jobs such as handling the consular correspondence, incoming
and outgoing calls, consular faxes, public relations, documents
translating, file keeping, reception of nationals and their channeling
to the appropriate department. Data entry and drafting of
communiqu.
Bilingual representative
Responsabilities
Taking incoming calls from USA, Peru and Mexico in English and Spanish,
sales and customer service.
Resolving issues by providing technical assistance and information to
customers about their agreements and account. These interactions were
measured with metrics.
Multitasking by using several applications simultaneously while on the
phone, documenting well every interaction.

Bilingual representative
Responsabilities
Taking incoming calls, in English for customer service.
Technical assistance and issue resolving, handling and administrating
customers accounts.
Performance constantly evaluated, with metrics and system indicators
(Aux).
Other positions held
Outline
Personal Summary
Values
Education
Professional experience
Interests
Interests