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UTRAN Key Performance Indicators

20040515
2
Introduction
These slides focus only on initial UTRAN KPIs.
There is a comprehensive list of raw counters
from which these initial KPIs are produced.
The counters as well as KPIs will continuously be
redefined and updated.
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UTRAN KPI Overview

Call Setup Success Rate
Call Drop Rate of Signaling Plane
Call Drop Rate of User Plane
Signaling Congestion Rate
Traffic Congestion Rate
Soft Handover Success Rate
Hard Handover Success Rate
Inter-RAT Hard Handover Success Rate
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Contents

Call Setup
Call Drop
Congestion
Handover
Traffic
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Call Setup Success Rate
Formula of Call Setup Success Rate:
Call Setup Success Rate = RRCSetupSuccRate
RABSetupSuccRate 100%
Can be divided into two parts: CS&PS
For four types of QoS:
Conversational (e.g. voice and video)
Streaming (e.g. streaming video or audio)
Interactive (e.g. browsing)
Background (e.g. emails or file download)
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RRC Setup Success Rate
The formula of RRC Setup Success Rate:
RRC Setup Success Rate = RRC Connection Setup Success /
RRC Connection Request 100%
RRC Setup Reject Causes:
Congestion (Walsh, Power, CE, etc.)
Unspecified (mostly transmission or NodeB problem)
Other RRC Setup failure reason
UE cant receive RRC CONNECTION SETUP
NodeB cant receive RRC CONNECTION SETUP COMPLETE



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RRC Connection Setup
UE SRNC
RRC RRC
RRC
RRC
RRC
RRC RRC Connection Setup Complete
NODEB
NBAP NBAP
NBAP NBAP
Radio Link Setup Requset
Radio Link Setup Response
RRC Connection Request
RRC Connection Setup
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Example
RRC_REQ 3332
RRC_REJ
2
RRC_REJ_CONG
0
RRC_SETUP 3330
RRC_SETUP_SUCC 3184
RRC_SETUP_SUCC_RATE
95.56%
UE cant receive RRC CONNECTION SETUP
The downlink channel transmit power is not enough or the UE receive sensitivity
is not good.
NodeB cant receive RRC CONNECTION SETUP COMPLETE
The UE transmit power is not enough or the NodeB receive sensitivity is not
good.

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RAB Setup Success Rate
The formula of RAB Setup Success Rate:
RAB Setup Success Rate = RAB Assignment Success / RAB
Assignment Request 100%
Can be divided into two parts, for four types of QoS
RAB Setup Failure Causes:
Parameter violation
Non supported UTRAN capabilities
Relocation triggered
Transport connection failed to establish
Unavailable resources
Protocol error
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RAB Setup Flow Chart
UE SRNC NodeB CN
RANAP RANAP RAB Assignment Request
RRC RRC
RRC
RB Setup
RRC RB Setup Complete
RANAP RANAP RAB Assignment Response
NBAP NBAP RL Reconfig Prepare
NBAP NBAP
NBAP NBAP
RL Reconfig Ready
RL Reconfig Commit
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Example
RB_SETUP 1057
RB_SETUP_SUCC 1054
CS_RAB_REQ_SETUP_CONV 982
CS_RAB_SETUP_SUCC_CONV 979
PS_RAB_REQ_SETUP_BKG 75
PS_RAB_SETUP_SUCC_BKG 75
CS_RAB_SETUP_SUCC_RATE_CONV
99.69%
PS_RAB_REL_SUCC_RATE_BKG
100.00%
RB_SETUP_SUCC_RATE_CONV
99.72%
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Contents

Call Setup
Call Drop
Congestion
Handover
Traffic
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Call Drop Rate of Signaling Plane
Call Drop Rate of Signaling Plane is calculated by
counting RNC-originated Iu connection release.
Can be divided into two parts: CS&PS
RNC-originated Iu connection release Causes:
OM intervention
User inactivity
Repeated integrity checking failure
UE generated signaling connection release
RL out-of-synchronization
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Call Drop Rate of Signaling Plane
The formula of Call Drop Rate of CS Signaling Plane:
Call Drop Rate of CS Signaling Plane = RNC-originated CS Domain
Iu Connection Release / RNC-originated CS Domain Iu Connection
Setup Success 100%
The formula of Call Drop Rate of PS Signaling Plane:
Call Drop Rate of PS Signaling Plane = RNC-originated PS Domain
Iu Connection Release / RNC-originated PS Domain Iu Connection
Setup Success 100%
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RNC-originated Iu connection release Flow Chart
SRNC CN
RANAP RANAP
RANAP RANAP
RANAP RANAP
Iu Release Request
Iu Release Command
Iu Release Complete
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Example
RNC_CS_IU_REL 50 RNC_PS_IU_REL 51
RNC_CS_IU_REL_DUP_INTEG 0 RNC_PS_IU_REL_DUP_INTEG 0
RNC_CS_IU_REL_OM 0 RNC_PS_IU_REL_OM 0
RNC_CS_IU_REL_RL_FAIL 26 RNC_PS_IU_REL_RL_FAIL 18
RNC_CS_IU_REL_SIG_REL 5 RNC_PS_IU_REL_SIG_REL 22
RNC_CS_IU_REL_UE_INACT 0 RNC_PS_IU_REL_UE_INACT 0
RNC_CS_IU_SETUP 3085 RNC_PS_IU_SETUP 251
Call Drop Rate of CS Signaling 1.62% Call Drop Rate of PS Signaling 20.32%
For Call Drop Rate of PS Signaling, the main reason is wrong APN configuration in UE
For RL_FAIL, need optimize poor coverage and neighbors, 3G-2G handover
also can improve this indicator

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Call Drop Rate of User Plane
Call Drop Rate of User Plane is calculated by
counting RNC-originated RAB releases.
Can be divided into two parts, for four types of
QoS
RNC-originated RAB release Causes:
OM intervention
UTRAN generated reason
RAB preempted
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Call Drop Rate of User Plane
The formula of Call Drop Rate of CS User Plane:
Call Drop Rate of CS User Plane = RNC-originated CS Domain RAB
Release / RNC-originated CS Domain RAB Setup Success 100%
The formula of Call Drop Rate of PS User Plane:
Call Drop Rate of PS User Plane = RNC-originated PS Domain RAB
Release / RNC-originated PS Domain RAB Setup Success 100%
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RNC-originated RAB release Cause
UE SRNC CN
RANAP RANAP
RANAP RANAP
RRC
RANAP
RAB Release Request
Iu Release Command
RANAP Iu Release Complete
RRC
RRC RRC
RRC Connection Release
RRC Connection Release Complete
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Example
CS_RAB_SETUP_SUCC_CONV 979
PS_RAB_SETUP_SUCC_BKG 75
RNC_CS_RAB_REL_REQ_CONV
4
RNC_PS_RAB_REL_REQ_BKG
4
Call Drop Rate of CS User Plane
0.41%
Call Drop Rate of PS User Plane
5.33%
For CS/PS_RAB_REL, need optimize poor coverage and neighbors, 3G-2G handover
also can improve this indicator
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Contents

Call Setup
Call Drop
Congestion
Handover
Traffic
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Signaling Congestion Rate
The formula of Signaling Congestion Rate:
Signaling Congestion Rate = RRC Connection Reject (Cause:
congestion) / RRC Connection Request 100%
UE RNC NodeB
RRC RRC RRC Connection Request
RRC RRC Connection Reject (Cause : Congestion) RRC
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Traffic Congestion Rate
Traffic Congestion Rate is calculated by counting
the RAB Assignment Setup Failure (cause:
congestion).
Can be divided into two parts: CS&PS
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Traffic Congestion Rate
The formula of CS Traffic Congestion Rate:
CS Traffic Congestion Rate = CS Domain RAB Assignment Setup
Failure (Congestion) / CS Domain RAB Assignment Setup Request
100%
The formula of PS Traffic Congestion Rate:
PS Traffic Congestion Rate = PS Domain RAB Assignment Setup
Failure (Congestion) / PS Domain RAB Assignment Setup Request
100%
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Traffic Congestion Rate
SRNC CN
RANAP RANAP RAB Assignment Request
RANAP RANAP RAB Assignment Response (Failure cause: Congestion)
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Contents

Call Setup
Call Drop
Congestion
Handover
Traffic
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Soft (Softer) Handover Success Rate
The formula of Soft (Softer) Handover Success Rate:
Soft (Softer) Handover Success Rate = Soft (Softer) Handover
Success / Soft (Softer) Handover Request 100%
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Soft (Softer) Handover Flow Chart
UE New NodeB SRNC
NBAP NBAP
NBAP NBAP
RRC RRC
RRC RRC DCCH : Active Set Update Complete
Radio Link Addition Request
DCCH : Active Set Update
Radio Link Addition Response
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SHO Failure Causes
When the UE handles the ACTIVE SET UPDATE message, the
abnormal cases may be occurred and the UE shall transmit an
ACTIVE SET UPDATE FAILURE message with the following failure
causes
Configuration unsupported
Incompatible simultaneous reconfiguration
Protocol error
Invalid configuration
If the time expired before RNC receives the message ACTIVE SET
UPDATE COMPLETE or ACTIVE SET UPDATE FAILURE from UE,
RNC increases the SHO failure counter with the following cause
No response from UE
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SHO Failure Flow Chart
UE New NodeB SRNC
NBAP NBAP
NBAP NBAP
RRC RRC
RRC RRC DCCH : Active Set Update Failure
Radio Link Addition Request
DCCH : Active Set Update
Radio Link Addition Response
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Example
SHO_EVAL_REQ 5652
SHO 5511
SHO_SUCC 5500
SOFTERHO 1411
SOFTERHO_SUCC 1411
SHO_SUCC_RATE 99.8%
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Hard Handover Success Rate
The formula of Hard Handover Success Rate:
Hard Handover Success Rate = Hard Handover Success / Hard
Handover request 100%
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Hard Handover Flow Chart
UE Target NodeB Source NodeB SRNC
RRC
NBAP NBAP Radio Link Setup Request
NBAP NBAP Radio Link Setup Reponse
RRC DCCH : Physical Channel Reconfiguration
NBAP NBAP Radio Link Failure Indication
RRC RRC DCCH : Physical Channel Reconfiguration Complete
NBAP NBAP Radio Link Deletion Request
NBAP NBAP Radio Link Delete Response
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Hard Handover Failure Cause
The detail hard handover failure cause statistics include two hard handover
directions on the cell object :
outgoing hard handover initiated by RNC in each original cell.
incoming hard handover in the target cell initiated by RNC
When the UE handles the PHYSICAL CHANNEL RECONFIGURATION message,
the abnormal cases may be occurred and the UE shall transmit an PHYSICAL
CHANNEL RECONFIGURATION FAILURE message with the following failure
cause:
Configuration unsupported
Physical channel failure
Incompatible simultaneous reconfiguration
Protocol error
Cell update occurred
Invalid configuration
If the time expired before RNC receives the message PHYSICAL CHANNEL
RECONFIGURATION COMPLETE or PHYSICAL CHANNEL RECONFIGURATION
FAILURE from UE, RNC increases the hard handover failure counter with the
following cause
No response received from UE
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Hard Handover Failure Flow Chart
UE
Target NodeB
(Incoming the Cell)
Source NodeB
(Outgoing the Cell)
SRNC
RRC
NBAP NBAP Radio Link Setup Request
NBAP NBAP Radio Link Setup Reponse
RRC DCCH : Physical Channel Reconfiguration
NBAP NBAP Radio Link Failure Indication
RRC RRC DCCH : Physical Channel Reconfiguration Failure
NBAP NBAP Radio Link Deletion Request
NBAP NBAP Radio Link Delete Response
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InterRAT Handover to GSM Success Rate
The formula of InterRAT Handover to GSM Success Rate:


InterRAT Handover to GSM Success Rate = inter-RAT handover from
UTRAN to GSM success / inter-RAT handover from UTRAN to GSM
attempts 100%

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InterRAT Handover to GSM Flow Chart
UE NodeB RNC
NBAP NBAP
NBAP NBAP
RRC RRC
Handover Complete
Radio Link Deletion Request
Handover From Utran Command
Radio Link Deletion Response
3G MSC 2G MSC BSS
RANAP RANAP Relocation Required
RANAP RANAP Relocation Command
RANAP RANAP Iu Release Command
RANAP RANAP Iu Release Complete
Prepare Handover
Handover Request
Handover Request Ack
Prepare Handover Response
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InterRAT Handover to GSM Failure Cause
When the UE handles the the HANDOVER FROM UTRAN COMMAND
message, the abnormal cases may be occurred and the UE shall transmit
an HANDOVER FROM UTRAN FAILURE message with the following
failure causes
Configuration unacceptable
Physical channel failure
Protocol error
Inter-RAT protocol error
Unspecified
If the time expired before RNC receives the message IU RELEASE
COMMAND from MSC, RNC increases the InterRAT handover to GSM
failure counter with the following cause
InterRAT handover to GSM no response

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InterRAT Handover to GSM Failure Flow Chart
UE NodeB RNC
RRC RRC
RRC Handover From Utran Failure
Handover From Utran Command
3G MSC 2G MSC BSS
RANAP RANAP Relocation Required
RANAP RANAP Relocation Command
Prepare Handover
Handover Request
Handover Request Ack
Prepare Handover Response
RRC
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Example
CS_INTRAT_HO_OUT_PREP 60
CS_INTRAT_HO_OUT_PREP_SUCC 54
CS_INTRAT_HO_OUT_ATT 54
CS_INTRAT_HO_OUT_SUCC 48
CS_INTRAT_HO_OUT_SUCC_RATE(%)
88.89%
CS_INTRAT_HO_OUT_FAIL_CFG_UNSUPP 0
CS_INTRAT_HO_OUT_FAIL_INTER_RAT_PROTCL 0
CS_INTRAT_HO_OUT_FAIL_NO_RSP 0
CS_INTRAT_HO_OUT_FAIL_PHYCH_FAIL 6
CS_INTRAT_HO_OUT_FAIL_PROTCL 0
CS_INTRAT_HO_OUT_FAIL_RELOC_ABORT 0
CS_INTRAT_HO_OUT_FAIL_UNSPEC 0
Need optimize 3G-2G neighbors and configuration (RNC&CN), 3G-2G handover
parameters for example: Report interval/Inter-RAT handover trigger time/GSM RSSI
threshold/ Hysteresis
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InterRAT Handover to GPRS Success Rate
The formula of InterRAT Handover to GPRS Success Rate:

InterRAT Handover to GPRS Success Rate = interRAT handover from
UTRAN to GPRS success initiated by UTRAN / interRAT handover from
UTRAN to GPRS attempts initiated by UTRAN 100%

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InterRAT Handover to GPRS Flow Chart - initiated by UTRAN
UE NodeB RNC
NBAP NBAP
NBAP NBAP
RRC RRC
Route Area Update Request
Radio Link Deletion Request
Cell Change Order From Utran
Radio Link Deletion Response
3G SGSN 2G SGSN BSS
RANAP RANAP SRNS Context Request
RANAP RANAP SRNS Context Response
RANAP RANAP SRNS Data Forward Command
RANAP RANAP Iu Release Complete
SGSN Context Request
Update PDP Context Request
Update PDP Context Request
SGSN Context Response
SGSN Context Ack
RANAP RANAP Forward Packet
Forward Packet
RANAP RANAP Iu Release Command
Route Area Update Accept
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InterRAT Handover to GPRS Failure Cause
When the UE handles the the CELL CHANGE ORDER FROM UTRAN
message, the abnormal cases may be occurred and the UE shall transmit
an CELL CHANGE ORDER FROM UTRAN FAILURE message with the
following failure causes
Configuration unacceptable
Physical channel failure
Protocol error
Unspecified
If the time expired before RNC receives the message SRNS CONTEXT
REQUEST or IU RELEASE COMMAND from SGSN, RNC increases the
InterRAT handover to GPRS failure counter with the following cause
InterRAT handover to GPRS no response
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InterRAT Handover to GPRS Failure Flow Chart
UE NodeB RNC
RRC RRC Cell Change Order From Utran
3G SGSN 2G SGSN BSS
RRC RRC Cell Change Order From Utran Failure
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Contents

Call Setup
Call Drop
Congestion
Handover
Traffic
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CS Traffic
One Erlang is defined as the one 12.2K CS AMR call lasting
for one hour. The traffic of other different services are
derived by converting to equivalent 12.2K CS AMR call.
CS Traffic for two types of QoS:
CS Conversational Traffic (i.e. voice and video)
CS Streaming Traffic (e.g. streaming video or audio)
CS Traffic for two types of Service:
CS AMR Traffic (Voice)
CS CONV 64k Traffic (Video Phone)
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PS Traffic
The traffic of different services are derived by
converting to equivalent 12.2K CS AMR call.
PS Traffic for four types of QoS:
PS Conversational Traffic
PS Streaming Traffic
PS Interactive
Background Traffic
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PS Throughput
PS Throughput for four types of QoS (in Bytes)
PS UL Conversational services Throughput
PS UL Streaming services Throughput
PS UL Interactive services Throughput
PS UL Background services Throughput
PS DL Conversational services Throughput
PS DL Streaming services Throughput
PS DL Interactive services Throughput
PS DL Background services Throughput
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Summary (1/3)
KPI Stage Failure Cause Level
Call Setup
Success Rate
RRC Setup Success Rate
- Congestion
- Unspecified
RAB Setup Success Rate
- Parameter violation
- Non supported UTRAN capabilities
- Relocation triggered
- Transport connection failed to establish
- Unavailable resources
- Protocol error
CN domain:
- CS
- PS
QoS Classes:
- Conversational
- Streaming
- Interactive
- Background
Call Drop Rate
Signaling Plane
- OM intervention
- User inactivity
- Repeated integrity checking failure
- UE generated signaling connection release
- RL out-of-synchronization
-CS
- PS
User Plane
- OM intervention
- UTRAN generated reason
- RAB preempted
CN domain:
- CS
- PS
QoS Classes:
- Conversational
- Streaming
- Interactive
- Background
Congestion
Rate
Signaling Congestion Rate RRC Connection Reject (Cause: congestion)
Traffic Congestion Rate RAB Assignment Setup Failure (cause: congestion).
- CS
- PS
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KPI Stage Failure Cause Level
Soft & Softer
Handover
Success Rate
Radio Link Addition
- Configuration unsupported
- Incompatible simultaneous reconfiguration
- Protocol error
- Invalid configuration
- No response from UE

Radio Link Deletion
Hard Handover
Success Rate

- Configuration unsupported
- Physical channel failure
- Incompatible simultaneous reconfiguration
- Protocol error
- Cell update occurred
- Invalid configuration
- No response received from UE

InterRAT
Handover to
GSM Success
Rate

- Configuration unacceptable
- Physical channel failure
- Protocol error
- Inter-RAT protocol error
- Unspecified
- InterRAT handover to GSM no response

InterRAT
Handover to
GPRS Success
Rate

- Configuration unacceptable
- Physical channel failure
- Protocol error
- Unspecified
- InterRAT handover to GSM no response
- initiated by UTRAN
Summary (2/3)
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Summary (3/3)
KPI Stage Failure Cause Level
CS Traffic Erlang
QoS Classes:
- Conversational
- Streaming
Bears
- AMR Voice
- CS 64K
PS Traffic Erlang
QoS Classes:
- Conversational
- Streaming
- Interactive
- Background
PS Throughput Byte
QoS Classes:
- Conversational
- Streaming
- Interactive
- Background
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