The hierarchy strategy goes like this: It is assumed that two
or more values cannot be achieved together. S
o it is fitting to ask: Which value should be considered? The answer is obvious: The more important one. Hence, from hierarchical ranking of values, a decision is made.
The problem with hierarchical thinking is that conflicting values do not always neatly form hierarchies. In other words, it is not always obvious that of two conflicting actions or policies, one will guarantee a rich result or reflect a more fundamental value than the other.
The basis of the strategy of dissolution of conflict is the development of alternatives that avoid the problem. If tension is due to divergence without conflict, then it is possible to accommodate the divergence by doing both. If tension is due to undesirable sets of consequences of either of the two alternative courses, where there is still a third or fourth course of action, then avoid the first two courses. If a conflict arises between two aims owing to the present circumstances, then change the circumstances so that, despite divergence, there is no longer conflict between the two aims. This strategy to resolve value conflicts, in other words, is built upon flexibility at all levels.
The strategy of compromise proposes that: everyone should be agreeable to some benefits every party should be ranked equally not all values may be achieved
A. The Fraenkel Approach
Step 1: Conflict What is the dilemma? (Social, personal, interpersonal,intergroup) Step 2: Choice of Action What are alternative actions that can be taken to resolve the conflict? Step 3: Effects For each alternative action, what are the effects which are likely to happen? Step 4: Results What results can be obtained from those effects? What are the proofs? Step 5: Judgment Which result is better? What are the criteria for the choice? Step 6: Decision on Action What is the decision?
B. The Coomb Approach
Step 1: Conflict What has actually happened? Is it a conflict? Step 2: Identification What are the values in conflict? (e.g. between responsibility and justice} Step 3: Fact-gathering List the facts that are present in the conflict. Step 4: Fact-evaluating Evaluate each fact. Is it true or false? Step 5: Relevance of facts Find the facts that are relevant to the criteria and choose alternative actions. Step 6: Decision From the facts being evaluated, make a really good and definite decision to resolve the conflict. Step 7: Test moral principle Test the moral principles present in the decision taken on value and action.