TRIRIGA Overview For BPs Think

2011 IBM Corporation
Smarter Buildings:
A smarter way to manage real estate and facilities
TRIRIGA Overview for Business Partners
Gene Moran, Sales Enablement, IBM
August 4, 2011
Smarter Buildings on a Smarter Planet
2
TRIRIGA Solution Overview
Architecture/Interoperability
IBM Strategy and Roadmap
IWMS Market Position
Customer Case Studies
Prospecting/Opportunity ID/Qualification
Sales Plays
Sales Support Resources
User Conference Update

Todays Agenda
3
The need for progress is clear
2025
By 2025, buildings
worldwide will become
the top energy consumers.
1
Buildings are the number 1
contributor to global CO2
emissions.
2
Real estate is the second
largest expense on the
income statement for most
companies.
In most organizations the real
estate portfolio is on the
balance sheet as the third
most valuable or expensive
single asset.
3
42percent
Worldwide, buildings
consume 42% of all
electricity up to 50% of
which is wasted.
30 percent
Facilities investments and
operating costs can be
more than 30% of
corporate annual spending.
4
What is a Smarter Building?

Smarter Buildings

Are more cost effective by reducing
energy and operating costs.
Use active and designed-in techniques to
achieve reliability, efficiency and
environmental responsibility.
Provide Visibility, Control and Automation
to building systems.
Maintain a safer and more secure
workplace.
Communicate in real-time to supporting
infrastructure (i.e. smart grid, broadband,
etc.).
Smarter Buildings are well managed, integrated physical and digital infrastructures that provide optimal
occupancy services in a reliable, cost effective, and sustainable manner.
5
TRIRIGA and Maximo combine facility, real estate and enterprise asset management
Space &
Facilities
Management
Real Estate
Portfolio
Management
Energy and
Environment
Sustainability
Capital
Project
Management
Integrated Workplace
Management Systems (IWMS)
IBM Smarter Building Solutions
Maximo
IBM combines leadership solutions in two markets - Enterprise Asset Management and
Integrated Workplace Management Systems (IWMS) - to create comprehensive
Smarter Building solutions.

Enterprise
Asset
Management
Preventive
maintenance
Work mgmt
Inventory
mgmt
Real time
operations &
energy
monitoring
Real-time
analytics
Event
correlation
Intelligent
Building
Management
6
Integral to IBM initiatives for Smarter Planet and Smarter Buildings
continues the growth and expansion of Smarter Planet solutions

Important component of Tivolis Integrated Service Management strategy to provide
software, systems, best practices and expertise needed to manage infrastructure, people and
processes
combines with and expands upon Tivoli and Software Group industry solutions

Core to Maximo Enterprise Asset Management for almost two decades
Maximo is a leading provider of solutions for facility maintenance
Key to cross-asset class strategy driving competitive differentiation
TRIRIGA contributes unique capabilities that are essential to Tivolis strategy
INSTRUMENTED INTERCONNECTED INTELLIGENT
Facilities
Infrastructure
Production
Infrastructure
Transportation
Infrastructure
Technology
Infrastructure
Communications
Infrastructure
+ + + +
7
Operations
Management
Asset mgmt
Work mgmt
Inventory mgmt
Supply chain
Contracts
Key mgmt
Space &
Facilities
Management
Space
utilization
Capacity
planning
Move, add,
change
Reservations
Real Estate
Portfolio
Management
Strategic RE
portfolio
planning
Budgeting &
forecasting RE
expense drivers
Lease &
contract admin
Datacenter
Infrastructure
Management
Space, power
and cooling
optimization
Allocation
planning
Move, Add,
Change
Cable mgmt
Service
Management
Facilities
service desk
Service level
agreements
Contracted
services
Customer
billing
Energy and
Environment
Sustainability
Utility tracking
Carbon output
measurement
Environmental
opportunity
analysis
Capital Project
Management
Condition
assessment
Capital planning
Budgeting
Construction
estimates
Project mgmt
Seven closely-connected sets of business functions are needed to reduce real estate costs and improve
facilities management.
Critical business processes address the total building life cycle from construction, design, and project
management to leasing, portfolio management, datacenter infrastructure management, maintenance
management, energy and environmental sustainability and asset disposition.
With TRIRIGA and Maximo solutions, customers can accomplish these business processes from one vendor.
TRIRIGA and IBM solutions address a total view of facilities and real estate management
Integrated Workplace Management System (IWMS) IBM Adds Two Elements
8
RE Portfolio
Management
Understand real
estate requirements
due to expansion or
M&A Activities
Visibility to
lease/rental
transactions events
can allow
opportunities to
secure below
market rates or
vacate under-
performing
locations
Incorporate
demographics into
real estate location
decisions
Capital Projects
Ability to identify
priorities for funding
Understand project
risks and financial
benefits of potential
investments for
better decision
making
View performance
metrics
Understand payback
periods and annual
savings
Improve project
delivery by
accelerating
schedules
Accurate costing
information by
connecting to
RSMeans
Space Management
Understand and
Improve facility
utilization by
geography, location,
and organization
Implement a
mobility strategy
Track locks and keys
Implement
streamlined move,
add, change
processes
Capture paper CAD
based
documentation in an
electronic
repository for better
access
Reduce response times
to repair requests

Reduce inspection
violations

Minimize lost
productivity resulting
from facility downtime

Improve funding
visibility for better
funding decisions

Maximize maintenance
staff utilization

Contain maintenance
costs

Increase the
frequency of deficiency
reporting
Uncover viable
environmental
projects

Provide data to
assist in project
prioritization -
concrete analysis
of financial and
environmental
benefits

Focus on long-term
planning analytics
to identify trends
and enable
comparisons over
time

Track financial and
environmental
progress of the
projects against
defined targets.

Energy &
Environmental
Sustainability
Operations
IWMS Areas
Business Outcomes
9
TRIRIGA Workplace Solution One Technology Platform, One Common User Experience
Pre-built Metrics
Crystal Reports
Time-trends
CAD Reports
My Reports
Enterprise-class Database
Document Repository

Web-based Configuration
Upgrade Management
TRIRIGA Business
Connect
TRIRIGA Off-line
TRIRIGA Data
Connect
ESRI GIS Server
AutoCAD
MicroStation
Real Estate
Projects
Facility
Operations
Sustainability
Performance Management and Reporting
Role/Process-based Navigation
Single Technology Platform
Award-winning Applications
Simple-to-Use
Interface
Adapts to User Needs
Reminders
Quick Links
My Bookmarks
Interoperability
10
TRIRIGA Core
Components
Geographies
Locations
Organizations
Vendors
People
Specifications
Assets
Contracts
Customer Self Service
News
Graphics
Document Management
Reporting
WPM Metrics
GIS Mapping
GANTT Schedules
TRIRIGA Real Estate
Portfolio Planning
Site Selection
Transaction Management
Lease Administration
Lease Accounting
AR Tenant Tracking
Payment Processing
Client Requests
TRIRIGA Projects
Program Management
Fund Management
Scope Management
Cost Management
Schedule Management
Resource Management
Quality Management
Vendor Engagement
Procurement
TRIRIGA Facilities
Space Management
Space Chargeback
Space Requests
Strategic Planning
Move Management
Reservation Management
Personnel Provisioning
CAD Management
Receiving
Invoicing
Requests
Tasks
Contact Center
Service Management
Warranty Management
Preventive Maintenance
Facility Assessment
Security/Key
Management
Inventory Management
Capital Planning
Resource Planning
CO2 Emission Tracking
Utility Tracking
Waste Disposal
Water Consumption
Green Opportunities
Tracking
LEED/BREEAM
Certification
Energy Star Integration

TRIRIGA Environmental TRIRIGA Operations
Role-based Applications
TRIRIGA Workplace Enterprise-Class Applications
11
GUI Builder
Real Property (Single) Platform

Robust/Configurable UI
Dynamic UI
Data validation

Unlimited Field count
Graphical
Manage Data
Relationships

Data Modeler

Report any field
Report on any object
Graphs and Summaries
Incorporate into
dashboard

Report Builder
Localization Standards
- UOM
- Date/Time formats
- Language
- Currency
Language Editor
Currency Editor

Internationalization
Automate business
process
Automate application
functions
Rich Logic
Data manipulation

Workflow Builder
GUI Builder
Streamline and reduce the number of databases
Provide ability for systems to be more responsive to future changes
to support
Support those unique business rules that make our customers competitive
Support global customers
Support communication between other key solutions

Strategic Platform Objectives
12
TRIRIGA Applications are Meta-Data Driven
TRIRIGA Development
Platform
Application
Development & Configuration
Application
Runtime
Metadata
Repository
Application
Repository
TRIRIGA Builders
TRIRIGA
Applications
J2EE
Source
Control
Business
Objects
GUIs
Workflows Reports
Business
Objects
Business
Objects
Business
Object
Instances
Business
Objects
Business
Objects
Java
Classes
Used by customers and partners Internal to TRIRIGA
13

TRIRIGA Offline extends the supply chain and simplifies user
experience

TRIRIGA On-Line Work Task
TRIRIGA Off-Line
Work Task (Excel)
TRIRIGA auto-
creates and sends
emailed form auto-
updates record
14
Maximo and TRIRIGA Product Strategy
Investment in both Maximo and TRIRIGA solutions will continue with enhancements delivered in new future
versions
New versions of TRIRIGA 10 are planned for release in 2011 and 2012

Maximo and TRIRIGA capabilities will ultimately converge into a single platform with a common
architecture, one underlying database, and one business process automation engine

The converged product will offer customers the Maximo Enterprise Asset Management (EAM) capabilities
combined with the breadth of the TRIRIGA Integrated Workplace Management Systems (IWMS)
capabilities into a single comprehensive solution for managing facilities, real estate, energy and
environmental sustainability

Convergence will benefit from a legacy of similar design philosophy of both Maximo and TRIRIGA
Both are J2EE Java-based and web-architected
Same approach to use of meta-data that preserves configuration data
Similar use of role-based user experience

IBM expects to offer customers an upgrade experience from their current Maximo or TRIRIGA
implementations to the converged platform that is similar to a typical upgrade process

IBM intends to provide automation utilities and tools to move data and configurations, enabling a faster and
more efficient upgrade process

The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new
product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver
any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.
15
The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new
product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver
any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.
Product roadmap for facilities, real estate, energy and environmental sustainability solutions
2010 2011 2012 2013/2014
IBM Intelligent Building
Management Solution
TRIRIGA
TRIRIGA 10
RELEASED Oct 2010
Maximo 7.5
RELEASED May 2011
TRIRIGA 10.x
4Q 2011
IIBM 1.x
TRIRIGA 10.x
IIBM 1.1
2Q 2011
FASB lease accounting
compliance
Translations: French,
Spanish, Brazilian
Portuguese
Reservation management
Additional translations
IWMS enhancements
Asset management and
industry solution
enhancements
Enhanced analytics
Integrated portfolio and operational
performance planning
Maximo
Converged
Platform
Converged Maximo and
TRIRIGA platform
Additional translations and
globalization
Utilities for upgrade
automation (data and
configurations)
Maximo 7.x
16
TRIRIGAs strong sustainability module, TRIRIGA Real Estate
Environmental Sustainability (TREES) and its early promotion of
FASB changes that will have a profound effect on the real estate
industry are two examples of why it is the leading vendor on
Completeness of Vision (X axis) in the Gartner Magic Quadrant for
Integrated Workplace Management Systems.

Rob Schafer, Research Director - Integrated
Workplace Management Systems, 2011
Industry analysts validate TRIRIGAs leadership
Our Clean Technology Award winner, TRIRIGA, has developed
enterprise-class sustainability software that provides a virtually
unique platform for tracking energy usage in a broad real estate
portfolio."

Dr. Stephen Stokes, Managing Vice President of
Sustainability, 2009
TRIRIGA is the dominant leader in terms of vision on the Integrated
Workplace Management Systems Market

TRIRIGAs Corporate Strategy is thorough and extremely
professional

Steven Hanks, CEO, 2009
17
TRIRIGA is named in Leaders quadrant for Gartner IWMS MQ
I
Gartner, Magic Quadrant for Integrated Workplace Management Systems by Rob Schafer, January 31, 2011
This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from
TRIRIGA.
The Magic Quadrant is copyrighted 2011 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts
Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant,
and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to
action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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Partial TRIRIGA customer list
19
TRIRIGA leads public sector
Partial TRIRIGA customer list
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Peer Companies Committed to TRIRIGA
| 2008 TRIRIGA INC.
Starbucks standardized on TRIRIGA for new store rollouts. TRIRIGA Projects
was used to build approximately 300 stores a month. TRIRIGA Offline was
created to help communicate bids for their 20,000 vendors. Every day that was
shaved off the project schedule calculated to an additional million dollars in store
revenue.

TRIRIGA is the standard platform within Chevron Business RE Services
Working through an application consolidation effort
TRIRIGA elevated in IT stack to be a peer application of SAP3
320,000 people in 150+ countries
Managing over 300M square feet of space
Quantified savings of over $1B after implementing TRIRIGA
Global Real Estate and Facilities standardized on TRIRIGA for all real estate
functions globally (Corporate, residential, refineries, stations, land, surplus
properties). Consolidating over 100 applications
Elected to standardize on TRIRIGA IWMS for all FedEx companies including
FedEx Office retail locations. 100K+ locations, $1.3B in rent expenditures,
$100M+ in project expenditures
Project currently underway
The State Department standardized on TRIRIGA to help manage their diverse
portfolio globally with over 300M sqft in over 100 Countries
21
Wells Fargo Bank
Manage the dynamic Facilities and Space needs for Mortgage
lending and refinancing business. WF has a $24BB mortgage
portfolio (#1 in USA)
Strategic Goals Solution Needs
Project Facts
FM system to integrate with HR, Finance, Purchasing,
Security and RE systems
Eliminate manual and duplicate processes
Reduce touch points to on-board new team member
Top-line revenue contribution estimate at over
$200MM
($1620/day x 25 days X 5000
Implemented: CAD integrator, Portfolio, Facilities,
Business Connects
Integrated with 6 external systems

Total SQF (Million) 49 Mil
Number of Leaes 270
Locations 650

Decrease customer refinancing processing time
Increase revenue days per Mortgage specialist by
reducing on-boarding and off boarding times
Ensure security processes are followed
22
Capital One
Capital One is one of the largest credit card/financial
companies in the world - Fortune #145.
Merge new bank acquisitions into corporate
infrastructure
Application consolidation
Employee self-service

Strategic Goals
Consolidate 4 operating companies into a single
application
Upgrade existing application to latest release
Clean up data as it is migrated to new system
Solution Needs
Competitive analysis demonstrated TRIRIGAs
applications could be extended throughout the
enterprise
More robust technology underpinnings

Commitment of TRIRIGAs leadership team to
successful project
Fixed-fee arrangement removed risk
6-month implementation

Project Facts
23
TD Bank
TD Bank, Americas Most Convenient Bank, is one of the 15 largest
banks in the United States with $160 billion in assets, and provides
Customers with a full range of financial products and services at more
than 1,100 retail stores throughout the Northeast, Mid-Atlantic, Metro D.C.
and Florida.
Centralize all real estate functions throughout
North America.
Consolidate portfolios into central database

Leading Real Estate application to support AP
and AR leasing functions
Ability to support Corporate and Retail branches
in single solution
Ability to handle complex Canadian tax
calculations and rules
2500 plus leased locations
retail/corporate footprint
Consolidated 4 disparate systems
Abstracted 600 leases using OSCRE
5000+ OCR Scanned documents

Modules : RE
Implemented : OSCRE Lease Abstract, Lease
Administration, AR (Sublease/Third Party) processes,
AP Lease payments, Real Estate Tax Mgt, Landlord
Services, Document Tracking
First Go Live 2009 100 days!
Next : Adding user features and reports

Project Facts
24
FedEx
FedEx is the largest express transportation
provider in the world - Fortune #59
Standardize on a single business process and
system for Contract Management, Facilities and
Asset Management across 6 operating companies
Reduce the number of discrete IT systems being
used to support the business

Strategic Goals
Develop business processes to support the
collective companies
Follow stringent IT deployment requirements
Deploy all TRIRIGA modules in a phased approach
over 3 years
Solution Needs
TRIRIGA system is expected to replace over 20
discrete systems due to application breadth
Executive relationships remove risk from project
Configurability of platform allows highly tailored
application
3 year implementation
Project Facts
25
General Electric
Fortune 5 Global Company with 5500 plus sites in
120 countries. Conglomerate of 18 major Businesses
with unique Asset Classes
Strategic Goals
Cost Savings (drive cost savings within portfolio)
Effectiveness (reduce cycle time on projects)
Consistency (consistency of Deal
Analysis/Procedures)
Risk Reduction (global, System-Based Controls)
Governance (Corp oversight, align workflow w/
policy)
Data Transparency (centralized data for reporting
Solution Requirements
Single web-enabled solution that supports end-to-
end RE lifecycle planning, analysis, development,
delivery, operations, facilities planning and execution
Flexible Business Driven Rules, Data Views and
Approvals

Project Facts
5500 Locations
305 million sf
$2.1B Annual RE Spend
1200 Active RE Transactions
Global Deployment 120 countries
25 Languages

Consolidated 28 disparate systems
Modules : RE, FM, Operations, ESS
First Go Live 2003 Global RE 90 days!
Next : Upgrading to TRIRIGA 10
RESULTS: ROI - Portfolio Rightsizing with $198m in
first 18 months
26
UGL Unicco Zurich Financial Services project
Enterprise IWMS platform for all UGL Unicco service
offerings
Customer facing metrics
Web based solution for customer access

Full featured IWMS solution that matches UGL Service
offerings
Multi-Customer/Service Delivery capability
Comprehensive Metric Analytics, intra/cross customers

Call Center Operations 5 call center agents
6 corporate locations (Zurich Insurance)
Modules : Operations
First Go Live August 2010 (six (6) week project)

Implemented : Vendor Tracking, Contact Center,
Customer Self Service
Next : PM Work Orders, Mobile solution for techs,
consolidate other customers into Call Center, expand
other IWMS service offerings

Project Facts

UGL Unicco has delivered best-in-class facilities
maintenance services to customers in a wide variety of
markets including corporate/commercial, plant
services/manufacturing, education, retail, government,
financial institutions and public venues.
27
City of New York
Largest City in United States with 9M Population,
100,000 buildings and 4M Metric tons of GHG
Emissions
Strategic Goals
Achieve Mayor Bloombergs published goals
Reduce 2017 to below 2006 levels
Reduce $800M annual energy bill
Reduce GHG from buildings 64% of cities
emissions
Single source of truth to collect, access and
report
Streamline processes
Flexibility accommodate future change
Facilitate cross-agency access and projects

Project Facts
100,000 Buildings
4M Metric tons GHG tracked
First Go-Live 2010
Modules : TREES, Project
EPA ENERGY STAR Integration
28
ConocoPhillips
ConocoPhillips is a worldwide integrated energy
company - 4th on Fortune 500

Strategic Goals
Integrated solution for all facility requirements
Space, Move, SFP, CAD
Manage 20M SQFT in North America
Improve productivity - Faster and Smarter
Ability to implement their best practices on a
global basis
Manage facilities as a strategic initiative
Success Multiple prior failures
Project Facts
Teamed with TRIRIGA to build Strategic
Facility Planning (SFP) for a new level of
agility around real estate assets

Industry Expertise & Product Maturity after
multiple failures with low-end solutions,
custom development and ERP Attempts
Application Expansion - technology
elimination
32
Customers validate TRIRIGAs value proposition
TRIRIGA allows us to be flexible when we need to be, so we can
easily address any requirements imposed by any change resulting
from our quest for continuous improvement. TRIRIGAs solution has
allowed GE to right size our real estate portfolio that has resulted in
savings of over $1B in real estate lease fees
David Kontra, Manager, GE
"TRIRIGA Strategic Facility Planning gives us the capability to better
align our workplace initiatives with our corporate goals and take the
necessary actions to achieve Nokia's overall workplace strategy.
Robert Fitzgerald, Director of Workplace Process
Tools and Reporting Systems, Nokia
Canadian Tire Corporation has greatly benefited from consolidating
disparate software systems and databases into a single lifecycle
management system. This integrated approach has greatly reduced
the time our staff requires to respond to inquiries about the retail
portfolio and has significantly improved the coordination of activities
involved in the delivery of new stores and remodels.
David St. Amand, AVP of Real Estate Strategy,
Canadian Tire Corporation
33
Portfolio and Real
Estate
Management
Capital Project
Management
Space &
Facilities
Management
Energy and
Environmental
Sustainability
Operations
and Asset
Management
Service
Management
Datacenter
Infrastructure
Management
Lease accounting improves lease cash flow
and reduces occupancy costs
Project management for
plant improvements
improves project cycle-times
and eliminates budget
overruns
Space management
for corporate
facilities improves
space planning and
increases facility
utilization
Energy and environmental
sustainability management
reduces costs and risk, while
ensuring regulatory compliance
Automated processes for
preventive maintenance
improve asset reliability,
availability and performance
IT and facility help
desk and request
tracking improves
response time and
reduces down time
Datacenter and infrastructure
visibility, control, and
automation ensures critical
services are performing to the
highest standards in support of
operations
Datacenter
Operations Facility Mgr, Supervisor
Facilities Engineering
Real Estate VP
Project Mgr
Help Desk
Supervisor
Mgr Energy & Utilities
Finance & Acctg
Real Estate Portfolio Mgr
Procurement
Facility Planner
Facilities Maintenance
Lease Mgr
Corporate Governance
The result is a unified solution for diverse departments and users throughout the organization -
i.e Real Estate Lifecycle Management

CIO
34
How to qualify ideal prospect attributes cheat sheet
35
Who we sell to and business benefits they care about cheat sheet
36
2
ACCELERATE PROSPECT
PREPAREDNESS FOR NEW
LEASE ACCOUNTING RULES
Business Driver:
Ninety-three percent of companies
considered themselves NOT WELL
PREPARED for new rules.

Solution:
TRIRIGA provides advanced lease
accounting capabilities to manage the
vast amounts data required and to
comply with lease accounting rules.

Proof Point:
General Electric generated more than
US$925 million in real cost savings from
facility portfolio reduction with TRIRIGA.

1
Two Sales Plays to Help You Generate 2011 Pipeline and Revenue

EXPAND YOUR SMARTER
BUILDINGS OFFERING
Business Driver:
Only one-third of organizations have
achieved their energy and environmental
reduction goals.
Solution:
TRIRIGA provides support for all three high-
level tactics used by organizations that
achieved their goals in a single software
solution.

Proof Point:
New York City will reduce its US$800 million
energy bill and carbon emissions by 30
percent within seven years with TRIRIGA
TREES.

http://w3-103.ibm.com/software/xl/portal/content?synKey=R919819X96317Z34 http://w3-103.ibm.com/software/xl/portal/content?synKey=K959716N38714V99#overview
37
Tivoli Maximo Sales Leaders Tivoli/ Maximo Strategy, Product Mgmt: Tivoli/Maximo/TRIRIGA:
WW Sales Tivoli Maximo Lee Blakemore
lblakemo@us.ibm.com

International Sales TRIRIGA - Joe L Baah
baahjoe@uk.ibm.com

NA IOT - Tim Healy, timhealy@us.ibm.com
LA IOT - Carlos Tunes Sa Correia
ctunes@br.ibm.com
NE IOT - Anthony Roe,
anthonyroe@uk.ibm.com
SW IOT Channel Lead Alejandro Mezcua
Alejandro.mezcua@es.ibm.com
AP IOT - Rod Duce, rodduce@au1.ibm.com
CEE IMT - Bostjan Gabrijelcic
Bostjan.gabrijelcic@si.ibm.com
MEA IMT - Farid Tareen,
ftareen@ae.ibm.com

Rich Caplow
Strategy and Product Management
rcaplow@us.ibm.com

Dave Gasdia
Product Management
dgasdia@us.ibm.com

Kim Woodbury
Product Manager, Space Management
kwoodbur@us.ibm.com

WW Maximo Partner Lead Paul Williams
pdwilllia@us.ibm.com

US TRIRIGA Sales Integration Lead Jim
Goldsmith
Jim.goldsmith@us.ibm.com

Maximo/TRIRIGA Sales Enablement
Toni Hodge
Manager, Sales Enablement
thodge@us.ibm.com

Gene Moran
TRIRIGA Sales Enablement
genem@us.ibm.com

Theo Winkelmann
winkelmann@us.ibm.com

Jim Li
jimli@us.ibm.com
Tivoli Business Partner Sales Enablement Rene Ferguson
fergusre@us.ibm.com
Sonia A. Kobdish
millars@us.ibm.com
38
Education and Content Links

TRIRIGA Training Materials (External)
https://www.ibm.com/partnerworld/wps/servlet/mem/ContentHandler/N299655G01388H26

TRIRIGA Sales Landing Page (External)
https://www.ibm.com/partnerworld/wps/servlet/mem/ContentHandler/C801150T72000H40

TRIRIGA Sales Training Roadmap (see next slide)
39

TRIRIGA Sales Training Roadmap
http://public.dhe.ibm.com/partnerworld/pub/swg/tivoli/roadmaps/Sales_TRIRIGA.pdf

40 2010 TRIRIGA INC. | TRIRIGA PROPRIETARY AND CONFIDENTIAL 40 | 2011 TRIRIGA, Inc. an IBM Company | PROPRIETARY AND CONFIDENTIAL

2011 TRIRIGA International User Conference
October 18-20, 2011
The M Resort
Henderson, NV

http://userconference.tririga.com

Conference Highlights
More than 100 breakout sessions
Hands-on training labs
Networking opportunities
Engaging keynotes and thought leaders
Training class extensions
Partner Pavilion

Sponsorship of the 2011 TRIRIGA International
User Conference
Benefits of Sponsorship
Learn about TRIRIGA products in more
than 100 educational sessions
Connect with decision makers that
comprise more than 60% of attendees
Introduce your company to more than
80 TRIRIGA customer accounts
Attendee Overview
More than 500 attendees
75% of customer attendees are from Fortune
500 companies or Government organizations
49% of customer attendees are in an IT role
46% of customer attendees are in a Real
Estate or Facilities role

For More Sponsorship Information
Visit:

https://www.tririga.com/uc2011/uc2011_sponsorships_ibm/

Or contact:

Jenny Tiemann
Manager, Marketing Operations and Events
(702) 932-4325
jtiemann@us.ibm.com

Tivoli Business Partner
Sales Enablement Tools & Resources
Resources
Sales Kits - Product Value Propositions
Training Roadmaps - Role Based Education
IBM Software Volume Offerings Sales tools for
deals <$50K
IBM Business Partner Profitability Tool -
Evaluate IBM Software product offerings and
how those offerings can increase return on
investment and business growth
IBM Business Partner Locator Tool - Find a
service provider with a particular set of skills, a
technology reseller or a consultant with
industry expertise
Tivoli Sales Podcasts - Great resource for just-
in-time information on Tivoli products

Tools
Business Value Analyst Tool - ROI Tool
Demos - Product Simulations
Sales Acceleration Plays - Prospecting Kits

Online Enablement
Tivoli Virtual Sales Academy - Product
Training by Specialty
Tivoli Talks - Live/Recorded Teleconferences
Think! Thursdays Monthly Business Partner
Teleconferences
Tivoli Sales Mastery Tivoli Sales 201 &
Mastery Test to meet PW Sales Skills

Tivoli Knowledge Center Online web portal for IBM Business Partners
www.ibm.com/software/tivoli/partners
Face to Face Enablement
Tivoli Sales Academy - Face to Face Tivoli
Solution Sales classroom training
Tivoli Whiteboard Sales Training Tivoli's
Whiteboard Selling initiatives and collateral

44
QUESTIONS?
!
genem@us.ibm.com for more questions
45
BACKUP
46
TRIRIGA Architecture Diagram
Transaction Data Application Metadata
Application
Development & Configuration
Report
Workflow
Business
Object
GUI
Security
Metric Report
Administration
Security Monitoring
Application Runtime
Metric
Report
Report
Workflow
Business
Object
GUI
Metric ETL
Portal
TRIRIGA
IMWS
CAD
Integrator
TRIRIGA
Mobile
TRIRIGA
Builders
J DBC
HTTP SOAP
Integration
TRIRIGA
BusinessConnect
Data
Connect
TRIRIGA Offline
Client
Interfaces
Application
Platform
Database
Data
Integrator
Portals Navigation
Audit
Analytic Data
J DBC
Agent
Management
System
Configuratio
n
47

Aynchronous
Synchronous
Client Web Server Application Server Report Server Database Server
Sample System Diagram
Segregate asynchronous processing to dedicated application servers
Support for simple load balancing (upon login)
Priority processing option for end of month heavy loads
SAN or NAS database storage is supported
Support for VMware
Apache 2
MSFT IIS 6
JBoss 4.2
WebSphere 6.1
WebSphere ND 6.1
WebLogic 11, 10
SQL Server 2008,
2005

Oracle 11, 10
Windows 7, Vista, XP
Internet Explorer 8, 7

SAP Crystal Report Server
Embedded 2008
SAP Business Objects
Enterprise XI 3.1
Configuration Options:

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