SUPERVISORY

MANAGEMENT

COURSE
MODULE ON

THE SUPERVISOR
AS A
MOTIVATOR
PRAYER FOR SERENITY
God, grant me serenity

to accept

the things I cannot change,

courage

to change the things I can,

and wisdom

to know the difference.
MAY I INTRODUCE MYSELF ?

Professionally, people address me:
Prof. Tomas Jesus A. Revuelta Jr.
However, you may call me
through my sobriquet:
Tommy
TJ
Junn
A SMILE
A SMILE costs nothing,
but gives much.
It enriches those who receive
without making poorer
those who give.
It takes but a moment, but the
memory of it sometimes lasts
forever. None is so rich or
mighty that he can get along
without it and none is so poor
that he can be made rich by it.
A SMILE creates

happiness in the home,

fosters goodwill in the

business, and is the

countersign of friendship.

It brings rest to the weary,

cheer to the discouraged,

sunshine to the sad,

and it is natures best

antidote for trouble.
Yet it cannot be bought,

begged, borrowed, or stolen

for its something that is of no

value to anyone until it is

given away.

Some people are too tired
to give you a SMILE.
Give them one of yours,
as one needs a smile
so much as he has
no more to give.
Lets always remember
Having a natural,

pleasant

and alert

facial expression!
Three Kinds of Smiles

1. Smile of the Lips
Three Kinds of Smiles

2. Smile of the Face
(Facial smile)
Three Kinds of Smiles

3. Smile of the Body
(Bodily Smile)
TODAYS ADVICE

LETS FIND OUT
WHAT
YOU SHOULD DO
TODAY.
HOPE FOR THE SESSIONS

SURFACING

AND
HARMONIZING
OF
EXPECTATIONS
HOPE FOR THE SESSIONS

1. WHAT DO YOU HOPE TO GET FROM
OUR TRAINING SESSIONS?
2. WHAT CAN YOU GIVE TO OUR
TRAINING SESSIONS?
3. HOW DO YOU WANT TO BEHAVE IN
OUR TRAINING SESSIONS?
4. HOW DO YOU WANT YOUR TRAINER-
RESOURCE PERSON-FACILITATOR
TO BEHAVE IN OUR SESSIONS?

HOPE FOR THE SESSIONS

5. WHAT SHOULD ALL OF US DO TO MAKE
OUR TRAINING SESSIONS A
SUCCESS?
6. WHAT MIGHT HINDER OUR TRAINING
SESSIONS?
7. IS THERE ANY OTHER THING THAT
YOU WOULD LIKE TO EXPRESS?
FOOD LIKES

EACH ONE OF YOU
WILL CHOOSE
AT LEAST 3
OF THE FLYERS
OR PROMO PRODUCTS.
STILL ON FOOD LIKES

LETS PROCESS
THE ACTIVITY.
TERMINAL OBJ ECTIVE
At the end of an approximate 6-hour training
training session, the participants will be able to
demonstrate a continuing desire to:
(1) broaden their KNOWLEDGE ,
(2) enhance their SKILLS, and
(3) develop an expressive and positive
ATTITUDE towards the concepts,
principles, and theories of MOTIVATION
TERMINAL OBJ ECTIVE



by undergoing an ANDRAGOGICAL,
EXPERIENTIAL, PARTICIPATORY,
SYNERGOGICAL training-learning process
consisting of the following:

1. A pre-assessment exercise on

MOTIVATION;
2. Expression of expectations from the
sessions which will be harmonized;
3. Participation in individual, small group,
and big group structured and on-the-
spot activities;
4. Verbalization of relevant findings and

learnings which the participants would
have discovered.


5. Discussion in small and big groups of

the application of the concepts, theories,
and principles of MOTIVATION;
6. Accomplishment of creative self-building
superlife maps;
7. Summary and synthesis of the sessions
on MOTIVATION.
NON IMPACT AEROBICS
Exercise

LETS HAVE
THIS EXERCISE.
ALL PARTICIPANTS
ARE REQUESTED
TO JOIN.
SESSION COVERAGE

* REVIEW OF MANAGEMENT
FUNCTIONS
* MEANING OF MOTIVATION

* MOTIVATION WITHIN THE SELF
* WHAT DO PEOPLE WANT
* FUELS AND LUBRICANTS
* THE 5 SELVES IN RELATION TO
MOTIVATION


SESSION COVERAGE

* MASLOWS HIERARCHY OF NEEDS
* THE 8 Ms IN AN ORGANIZATION
* PRINCIPLES OF MOTIVATION

* MANAGEMENT TECHNIQUES OF
MOTIVATION
* MOTIVATING THEORIES AND
APPLICATION
* HARMONIZING MOTIVATION
* MOTIVATING AS ADVOCACY


HOUSE RULES

1. PUNCTUALITY
2. PARTICIPATION
3. RESPECT FOR ONE ANOTHER
4. NO HITTING BELOW THE BELF
5. SMILE ALL THE TIME
STANDING BOLDLY BEFORE YOU

1. AM I A SUCCESSFUL SUPERVISOR IN
CAAP NOW? WHY?
2. HAVE I BEEN SUCCESSFUL IN
MOTIVATING MY BOSS,
PEERS,

SUBORDINATES?
WHY?





THE SELF AND MOTIVATION

LETS HAVE
A REVIEW
OF THE
5 SELVES
CONCEPT.
SELF
Begins with early infant
consciousness and the sense of
being a person
As the infant develops, there goes a certain
kind of person characterized by:

Knowledge
Skills
Habits
Abilities
Beliefs
Values
Attitudes
Traits


Conception of the self endures overtime

Self is also perceived in relation to the:

family and home
possessions
surroundings
community

Self is perceived as being viewed by other
people


5 SELVES CONCEPT
1. Physical self

2. Mental-intellectual self

3. Emotional self

4. Social self

5. Spiritual self

PHYSICAL SELF

1. PERSONAL APPEARANCE
2. PHYSICAL HEALTH
3. YOUTHFUL ACTIVITIES
4. ANCESTRAL LONGEVITY
5. PRESENT PHYSIOLOGICAL
CONDITION
6. CHANGES IN THE PHYICAL BODY
FOR THE LAST 5 YEARS


BODY GROWTH

MESOMORPH (ATHLETIC)
ENDOMORPH (FAT)
ECOMORPH (LEAN)
THEWS

MUSCLES
MUSCULAR STRENGTH
BODY PAIN

ACCUPRESSURE
REFLEXOLOGY
ATTRACTIVE PERSON

* PLEASING, CHARMING
* HAVING THE POWER TO ATTRACT
OTHERS

ATTRACTIVE ?

NOT ALL ATTRACTIVE PEOPLE
ARE REALLY PLEASING.
SOME ARE RATTLESNAKES.
THEY ARE OBNOXIOUS (OFFENSIVE),
SELF-CENTERED,
SHALLOW,
OR A COMBINATION OF THESE.
SURPRISING BENEFITS

1. IMPROVES MEMORY
2. GIVES LONG LIFE
3. SPURS CREATIVITY
4. SHARPENS ATTENTION
5. GIVES HEALTHY WEIGHT
6. IMPROVES GRADES
7. YOU BECOME A WINNER.


MENTAL INTELLECTUAL SELF

1. MENTAL ALERTNESS
2. INTELLECTUAL CAPACITY
3. FORMAL EDUCATION
4. INFORMAL / NON-FORMAL
EDUCATION
5. MEMORY BUILDING AND SUSTENANCE

INTELLIGENCE

* ABILITY TO LEARN, REASON, OR
UNDERSTAND; ABILITY TO DIRECT
ONES THINKING EFFECTIVELY


THINK

* TO MEDITATE, PONDER, REASON
* HAS AN OPINION OR JUDGMENT
* TO INFORM IN THE MIND
* IMAGINE, CONCEIVE

* TO REVIEW OR EXAMINE MENTALLY
8 KINDS OF INTELLIGENCE

1. INTRAPERSONAL INTELLIGENCE
2. INTERPERSONAL INTELLIGENCE
3. BODILY KINESTHETIC INTELLIGENCE
4. SPATIAL INTELLIGENCE
8 KINDS OF INTELLIGENCE

5. LINGUISTIC INTELLIGENCE
6. MUSICAL INTELLIGENCE
7. NATURAL INTELLIGENCE
8. LOGICAL MATHEMATICAL

INTELLIGENCE
LETS HAVE SOME EXERCISES

NAVHF
EMOTIONAL SELF

1. POSITIVE FEELING
2. NEGATIVE FEELING
3. TRANSFORMING NEGATIVE FEELING
TO POSITIVE FEELING
4. FEELING TOWARDS SELF
5. FEELING TOWARDS OTHERS

EMOTIONAL SELF


6. FEELING OF LOVE, JOY, PEACE,

PATIENCE, GENTLENESS, GOODNESS,
FAITHFULNESS, MEEKNESS,
TEMPERANCE (SELF-CONTROL)

TONGUE (WHAT WE SAY)

POSITIVE


NEGATIVE : A WORD FULL OF EVIL IS A
DEADLY WEAPON;
CAN BE DESTRUCTIVE
ENVY

1. MALICIOUS ENVY
2. NON MALICIOUS ENVY
CAROUSEL OF CATASTROPHES

THIS MEANS
NEGATIVE FEELINGS
PHOBIA

PSYCHIATRISTS SAY
THAT THE BASIC PROBLEM
IN HUMAN NATURE
IS INSECURITY

AND GUILT.
PHOBIA

1. AGORAphobia: fear of public places
2. ALGOphobia: fear of pain
3. ASTRAphobia: fear of thunder
4. CLAUSTROphobia: fear of closed places

5. HYDROphobia: fear of water
6. PYROphobia: fear of fire
WHAT ARE WE?

ARE WE
WALL BUILDERS
OR
BRIDGE BUILDERS?
WHAT ARE WE?

WALL BUILDERS: People who expect worst
from others; they create a mental
climate of defensiveness and
hostility
BRIDGE BUILDERS: People who expect good

to come out of others who are eager
to believe the best
LOOK FOR THE POSITIVE SIDE

ACCENTUATE
THE GOOD ASPECTS
EVEN IN THE WORST OF TIME,
ON THE WORST OF PEOPLE,
AND ON THE WORST OF SITUATIONS.
TRUST

CHILD PSYCHOLOGISTS
CLEARLY TELL US
THAT FOR THE FIRST 12 MONTHS,
A CHILD HAS TO LEARN
TRUST BECAUSE A HUMAN
ORGANISM FEELS
A NEW ENVIRONMENT
WHICH IS A THREAT
TO HIS OR HER
EXISTENCE.
FRUSTRATIONS

CA N BE FRUITFUL
IF WE LEARN
TO HANDLE THEM
IN A POSITIVE WAY.
TOUGH TIMES
BUILD ENDURANCE.
LAUGHTER

FIRST 5 COUNTRIES WHOSE POPULACE
(PEOPLE) LAUGH MOST:
1. GERMANY
2. VIETNAM
3. KOREA
4. JAPAN
5. PHILIPPINES
WHAT IS COMMON AMONG THESE
5 COUNTRIES?
SOCIAL RELATIONAL SELF

RELATION TO THE SELF
RELATION WITH FAMILY
RELATION WITH WORKMATES: BOSSES
PEERS, SUBORDINATES

RELATION WITH STRANGERS
RELATION WITH CUSTOMERS
RELATION WHILE IN DIFFERENT
EVENTS
SPIRITUAL SELF

WE TOOK THIS UP
YESTERDAY.
WHAT CAN YOU SAY
ABOUT YOURSELF
IN RELATION TO THIS?
MANAGEMENT FUNCTIONS

1. PLANNING
2. ORGANIZING
3. LEADING
4. CONTROLLING
WHAT DO PEOPLE WANT ?

LET US WORK
ON THIS EXERCISE.
WHAT IS MOTIVATION?

1. WHAT CAUSES PEOPLE TO ACT
2. WHEN PEOPLE WILLINGLY WORK TO
ATTAIN COMMON GOALS
3. THE REASON PEOPLE DO THINGS
AND TAKE ACTION


4. ENERGIZED, DIRECTED BEHAVIOR
USED TO COVER TIME TO SATISFY
PERSONAL NEEDS

MASLOWS HIERARCHY OF
NEEDS

LEVEL 1: PHYSIOLOGICAL
LEVEL 2: SECURITY
LEVEL 3: SOCIAL
LEVEL 4: SELF-ESTEEM
LEVEL 5: SELF-ACTUALIZATION
PRINCIPLES OF MOTIVATION

1. PEOPLE ARE MOTIVATED FOR THEIR
OWN REASONS, NOT OURS .

2. MOTIVATION IS A CONSTANT
PROCESS.

3. EVERYONE IS MOTIVATED.
4. MANAGERS, NO MATTER HOW HARD
THEY TRY, CANNOT MOTIVATE
MOTIVATE PEOPLE.
MOTIVATION FACTORS EXERCISE

LET US DO
THIS EXERCISE.
WORK MOTIVATION SURVEY

SHALL WE DO
THIS 2-PAGE
EXERCISE.
MOTIVATIONAL THEORIES
AND APPLICATION

LETS REFER
TO OUR NOTES
AND FIND OUT
HOW WE CAN APPLY
THESE THEORIES.
WHICH ONE ARE YOU?

A DEMOTIVATING SUPERVISOR?
OR
A MOTIVATING SUPERVISOR?
HARNESSING MOTIVATION

HOW CAN YOU
HARNESS MOTIVATION?
SUMMARY AND SYNTHESIS

LET US
SUMMARIZE
AND
SYNTHESIZE
THE SESSION
THROUGH
A DIFFERENT TECHNIQUE.
THE SUPER CONCEPT
Self-esteem

Understanding

Perspective

Efficiency and effectiveness

Rewards
Self
Situation
Reflection
Reaction
Action
SITUATION
QUESTIONS TO BE ANSWERED:


What happened

What did we do

What was said by whom

What was done by whom


REACTION
QUESTIONS TO BE EXPLORED AND
ANSWERED:


How do I react

What did I do

What did I say

What did I think

What did I feel


REFLECTION
What does my reaction make me as a

person?




What kind of person does my reaction

make?
ACTION
If you are honest and open enough, action
(positive action) follows after reflection. The
question that should be explored is:

What should I continue doing, start doing, or
stop doing to improve my self and my relation
to others next time I am confronted with the
same or a similar situation?
P
A
C
Parent
Adult
Child
A
CPNP
CP
AC NC
Critical
Parent
Adult
Adapted
Child
Nurturing
Parent
Natural
Child
P
A
C
P
C
A
P
A
C
P
C
A
P
A
C
P
C
A
THE GLORY OF FRIENDSHIP

IS NOT THE OUTSTRETCHED HAND

NOR THE KINDLY SMILE,

NOR THE JOY OF COMPANIONSHIP;

IT IS THE SPIRITUAL INSPIRATION

THAT COMES TO ONE WHEN HE

DISCOVERS THAT SOMEONE ELSE

BELIEVES IN HIM

AND IS WILLING TO TRUST HIM.
SIMULATION ACTIVITY

WELL HAVE
A SIMULATION
ACTIVITY
ON EGO STATES
AND TRANSACTION.
In order to succeed,

you must know what

you are doing, like what you are

doing,

and believe in what

you are doing

Will Rogers
The price of success is

hard work, dedication to

the job at hand, and the determination

that whether we win or lose,

we have applied the best of

ourselves to the task

at hand

Vince Lombardi
A LITTLE STORY
This is a story about four people named
EVERYBODY, SOMEBODY, ANYBODY and
NOBODY.

There was an important job to be done and
EVERYBODY was sure that SOMEBODY would
do it.

ANYBODY could have done it, but NOBODY did it.

SOMEBODY got angry about that because it was
EVERYBODYs job.


EVERYBODY thought ANYBODY could do it.

It ended up that EVERYBODY blamed

SOMEBODY

when NOBODY did

what ANYBODY could have done.


Anonymous
ATTITUDE

Is a personal choice


Cannot be forced


Time to learn


Seen in action
TYPES OF PEOPLE IN A SOCIETY
THERE ARE THREE TYPES OF PEOPLE IN
EVERY SOCIETY:

HE, WHO IS LEARNED BUT CANNOT WORK ALONE
WITHOUT SUPERVISION AND DIRECTION IS A SLAVE
TYPE.

HE, WHO WORKS WITHOUT BEING TOLD SO BUT
EXERCISES INITIATIVE TO ACCOMPLISH ANYTHING
GOOD IS A RESPONSIBLE TYPE.

HE, WHO PRETENDS TO KNOW MUCH AND DOES
NOTHING BUT BUILDS UP HIS IMAGE AT THE
SACRIFICE OF OTHERS IS AN INDIVIDUAL WITH A
BLOATED EGO.

AGE OF CONFUSION
Loss of traditional influences

Presence of different and opposite values

Effects of mass media

Imposed values and true values

Result: Value confusion
HELPING RELATIONSHIP
PERCEPTIONS
PERCEPTIONS
PROBLEM RELATIONSHIP
NEEDS
NEEDS
FEELINGS
FEELINGS
VALUES VALUES
IMPORTANT VALUE SIGNS
Goals, purposes
Use of money
Interests
Activities
Daydreams
Problems
Use of time
Use of energy
Convictions
Attitudes
Aspiration
Feelings
Worries
Beliefs
A VALUE IS
Worth we attribute to things, events and
people

Fairly enduring belief

Sets limits for peoples actions

Defines what one desires or prefers

* personally

* socially

* morally
Seven Criteria for a Full Value
Chosen 1. Freely
2. From alternatives
3. After thoughtful consideration of each
alternative

Prized 4. Cherishing, being happy with the choice
5. Willing to affirm the choice publicly

Acted on 6. Doing something with the choice
7. Repeatedly, in some pattern of life

Result:

A value enhances the persons total growth.
Ifamaniscalledtobea
streetsweeper,heshouldsweepstreets
evenasMichelangelopainted,or
Beethovencomposedmusic,
orShakespearewrotepoetry.
Heshouldsweepstreetssowellthat
allthehostofheavenand
earthwillpausetosay,
Herelivedagreat
streetsweeperwhodidhis
jobwell.

Martin Luther King, Jr.

Every job is a self-

portrait of the person
who did it.

Zig Ziglar
We Are Not
Just
Our Behavior

We Are
The Person
Managing
Our Behavior


Try not to become
a man of success
but rather try to become
a man of value.

Albert Einstein
An effective, productive employee is a well
integrated, fulfilled and empowered person.




He lives in harmony with other co-
employees in a spirit of universal
brotherhood.




He lives the rainbow life with commitment at
work.
What does God look like?
He looks like your husband.
He looks like your wife.
He looks like your son, who wants to borrow
the car.
He looks like your daughter, who wants
permission to go the party.
He looks like your father, whom you have
not seen for so long!
He looks like your friend.
He looks like the beggar, tapping on the
window of car.
He looks like your atchay, your chimay, who
spilled the coffee on you.

He looks like your houseboy, who wants an
advance on his salary.
He looks like your laborer, digging the ditch
in the street.
He looks like the one you love.

That is what He will say to you, when you
stand, all alone, before that great white
throne, to be judged. He will say:
So long as you have done it
to the least of these,
my little ones
you have done it to Me!



ANG DIYOS AY TULAD NG
Ang Diyos ay tulad ng Coke, He is the real thing.
Katulad din Siya ng Pepsi, He is the choice of the
new generation.
Katulad Siya ng Alaska, wala pa ring tatalo sa
Kanya.
Katulad Siya ng San Miguel Beer, kahit kailan
Kaibigan.
Katulad Siya ng Red Horse Beer, marunong
magdala.
Katulad Siya ng Beer Na Beer, Siya ang sagot sa
atin.

Katulad Siya ng Nido, Hes the worlds number
one.
Katulad Siya ng Rexona, He wont let you
down.
Katulad Siya ng Mr. Clean, Mr. Clean mahal
ka namin.
Katulad Siya ng Winadol, napakagaling
magpagaling.
Katulad Siya ng Emperador Brandy, ito ang
totoo.
Katulad Siya ng Green Cross Rubbing
Alcohol, karamay natin sa kalusugan.

Katulad Siya ng Johnsons Baby Powder, Siya
lamang wala ng iba.
Katulad Siya ng Ginebra San Miguel, Siya ang
Hari.
Katulad Siya ng Vicks Vaporub, may haplos
ng pagmamahal.
Katulad Siya ng PNB, para kang nakasandal
sa pader.
Katulad Siya ng Safeguard, Siya ang iyong
konsensiya.
WORKERS WHO SERVE
BEST THE COMMUNITY AND
THE PEOPLE ARE THOSE
WHO PATTERN THEIR
SERVICE AFTER THE LORD
JESUS CHRIST
TEN COMMANDMENTS ON HOW
TO ENJ OY YOUR WORK
1. Dont get the idea that you are Atlas
carrying the world on your shoulders. The
world would go on even without you. So
dont take yourself all that seriously.
2. Tell yourself that you like your job, and
mean it. Then it will become a pleasure
without drudgery. Perhaps you do not need
to change jobs to get better one. Change
yourself and your job will become better.
3. Plan your work and work your plan. Lack of
system produces that swamped feeling.
4. Do not try to do everything at once.

TEN COMMANDMENTS ON HOW
TO ENJ OY YOUR WORK
5. Get a healthy mental attitude, remembering
that ease or difficulty in your job depends
on how you think about it.
Think its hard and you make it hard. Think
its easy and it will tend to become so.
6. Always become more job knowledgeable:
Knowledge is power. Its always easier to
do a thing right.
7. Learn to work relaxed. Easy always does it.
Do not press or restrain.
8. Discipline yourself not to put off until
tomorrow what you can do today.
Accumulations make job harder. Keep your
work plan to the schedule.
TEN COMMANDMENTS ON HOW
TO ENJ OY YOUR WORK
9. Every day thank God you have a job.


10. Think become expert in thinking. There
is always a better way to do a job. And
that better way to do the job is an easier
way.
THATS LIFE
By: Ephtarah Bethlehem
When you are nobody,
You are unnoticed.
When you begin to go up,
You win many friends.
When you go higher,
You win more enemies and less friends.
When you go even higher,
Your friends become your enemies.
And when you attain the highest
As the king of kings,
They will crown you with thorns
And they will crucify you.
So do not be surprised that you
Are now being crucified.
This proves that you
Are among "the highest.
Process of Communication
Telling



Asking



Listening



Understanding
Communication Process
MYTHS OF COMMUNICATION
1. We communicate only when we want to
communicate.
2. Words mean the same thing to both
speaker and listener.
3. We communicate chiefly with words.
4. We believe what a person says, not how
he or she says it.
5. Communication is a one-way flow of
information from the speaker to the
listener.

PROVIDING QUALITY SERVICE REQUIRES
YOU TO
COMMUNICATE CLEARLY

Clear communication occurs when MESSAGE SENT


Is the same as the MESSAGE RECEIVED.


But, being a successful sender is not always easy.


Being a successful receiver (listener) is even more
difficult.
The Seven C's of Communication
1. Credibility
2. Content
3. Context
4. Clarity
5. Continuity and consistency
6. Channels
7. Capability of audience
VERBAL COMMUNICATION
1. Keep it simple.

2. Explain and or provide an example.

3. Use clear, direct words.

4. Respect your listeners.

5. Repeat your main idea.

6. Check for understanding.
EFFECTIVE TEAM
COMMUNICATION
Dont keep your thoughts, ideas, feelings
and reactions to yourself.
Do let other team members know when you
like or approve of something they do.
Do let them know when you are unhappy
about something they say or do.
However, before agreeing or disagreeing,
check to make sure you understand what
other team members mean.
Encourage others to let you know how they
react to your behavior and actions in the
team.
FOUR STEPS OF THE LISTENING
PROCESS
1. Paying Attention


2. Attaching Meaning


3. Evaluating the Message


4. Responding and Remembering




ACTIVE LISTENING
Get involved:

Verbally

Nonverbally

Mentally

Physically
CONSTRUCTIVE
FEEDBACK
SESSION
CONFLICT
A condition in which the concerns of two or
more parties appear to be incompatible.

A condition which exists when two or more
interdependent parties interact; it is
identified as an apparent incompatibility
when it enters the awareness of at least one
of the parties.
CONFLICT
A disagreement between two or more
persons or groups; they have different
goals, values, statuses, or perceptions; they
must engage in interdependent work
activities
CAUSES OF CONFLICT
Communication problems

Limited resources

Different goals

Work relationship

Individual differences

Organizational problems




DIFFICULT PEOPLE
1. Barkers and Biters

2. Constant Complainers

3. Silent Sufferers

4. Silent Steamers

5. Wet Blankets

6. Know-It-Alls

7. Poppycock Artists

8. Wafflers
Taking shortcuts,
which leads to
Working harder and longer,
which leads to
Falling behind,
which leads to
Poor quality work,
which leads to
Crisis
leads to
Stages of Team Development
Stage 1: Should I join?

Stage 2: Whos in charge?

Stage 3: Can I say what I think?

Stage 4: How can I contribute?

Stage 5: How can we work together?



A Team is an energetic group of people

committed to achieving common objectives,

who work well together

and enjoy doing so,

and who produce high quality results.
BRIDGES
Helpfulness, Courtesy,
Kindness, Respect

Keeping Commitments

Honesty, Constructive
feedback
Humility, Apology,
Openness
WALLS
Indifference, Discourtesy,
Rudeness, Disrespect

Violating Commitments
Back-biting, Double
standards
Pride, Ego, Self-
Centeredness
A relationship is bonding between

individuals contingent on the amount of trust

each has for the other made stronger by

bridging actions and made weaker by the

construction of walls.
GOAL
TO DEEPEN TEAMWORK




TO BOOST MORALE




TO PROMOTE COMRADE


PROBLEMS THAT AFFECT TEAM
PERFORMANCE
Team Infighting

Counterproductive Cliques

Declining Team Morale

Communication Breakdowns

Lack of Creativity or Motivation

Inadequate Job Performance

Conflicts with Upper Management

Frequent Missed Deadlines

Insubordination

Problems with Technology or Support
Systems

Interdepartmental Finger-Pointing

Substance Abuse

Personal Problems

Credit Hogging

Staff Raiding

Sexual Harassment

Messy Office Politics
ORANGE
Build Bridges, Not Walls
Take the initiative to build trust in the
relationships. Build bridges. Do acts of
kindness, sincerity, respect, honesty,
loyalty. Keep commitments.

Avoid acts that build walls. These acts are
unkindness, criticism, deceit, disloyalty,
nastiness and breaking promises.
ORANGE
Build Bridges, Not Walls
Every person is a brother to love. It does not
matter if he is rich or poor, black or white, an
executive or a janitor.



Relationship are built through our actions
done over time.
ORANGE
Build Bridges, Not Walls


Do every act as a gift given without interest.
Accept the good or the other person.



Take special care of your relationships with
those you care for and with whom you
interact regularly.
ORANGE
Build Unity With Others
The goal is for the whole team to win and
succeed.

Be a team player. Try to contribute to make
the team of one mind and one heart.

Strive for unity not uniformity.

Build synergy.

Recognize that individual differences can
contribute to unity and better results.
WHAT MAKE UP A TEAM SPORT
Mutual warmth and support among members
of the team



Trust and respect for each other



Feeling of personal loyalty of each member to
his team or organization
5 ELEMENTS TO MAKE AN
EFFECTIVE TEAM
1. MUTUAL TRUST

2. MUTUAL SUPPORT

3. GENUINE COMMUNICATION

4. ACCEPTANCE OF CONFLICTS AS
NORMAL

5. MUTUAL RESPECT FOR INDIVIDUAL
DIFFERENCES
RULES FOR UNDERSTANDING
OTHERS
1. BE TOLERANT WITH OTHERS.
2. AVOID EXPECTING PEOPLE TO BE PERFECT.
3. BE SURE YOU WANT TO BE PERFECT.
4. LOOK FOR GOOD IN OTHERS.
5. LEARN TO LOVE THE UNLOVABLE.
6. HATE THE SIN, NOT THE PERSON.
7. GET ALL THE FACTS.
8. HAVE EMPATHY.
9. CONTROL YOUR ATTITUDE.
10. DEVELOP A MENTAL IMAGE OF
MISUNDERSTANDING.
11. USE POSITIVE AFFIRMATIONS OF YOURSELF AS
AN UNDERSTANDING PERSON.