Get an A Araullo University May 18 - 20, 2011 Participants Introduction Name, Role in the Organization, # of Years in AU Origin of my name and what I like about my name
Program Overview Training Goals: Display mindset and skills needed to perform your function as first line coaches to the teachers Display more confidence in your approach in giving feedback and conducting coaching sessions Program Overview Specific Objectives:
Explain the role and importance of coaching in Performance Management Describe the difference between Performer-centered and Coach-centered coaching Understand and explain reasons for poor performance Explain the different coaching models and be able to appropriately choose what model to use given a particular situation Demonstrate effective feed-backing, listening and questioning skills Demonstrate how a problem is translated into a motivating outcome in any conversation using the GROW model What are YOUR Expectations? Name one thing you want to take home from this 3-day program. What are your hopes for this training? What are your concerns regarding this training and its implementation? A word of encouragement during a failure is worth more than an hour of praise after success. -Anonymous Coaching Rationale Learning to be a coach is one of the most effective ways to become an excellent teaching and leadership practitioner yourself
Coaching is personalised learning at its height
Enables people to challenge limiting beliefs safely
Developing leadership capacity: growing tomorrows school leaders
Activity 1 What is Coaching? Think of a special person in your childhood or career, someone who helped you develop. Then ask yourself the following questions
What did they do?
What qualities and behaviours did they display?
How did you feel as a result? Is this common? They:
treated me as an equal listened to my point of view believed that I could challenged me were fun and enthusiastic showed trust and respect gave me time and full attention
I felt:
special valued confident safe and cared for supported self-belief
Coaching is not about: Giving answers or advice Making judgements Offering counselling Creating dependency Imposing agendas or initiatives Confirming long-held prejudices
Coaching Is NOT An opportunity to correct someones behaviors or actions Directing someone to do something to meet the goals Being the expert or supervisor who has all the answers About trying to address personal issues
As a general principle, it is not the role of the coach to provide answers or give advice. A core purpose of coaching is to support the development of the thinking and learning processes of the professional learner.
"A man sooner or later discovers that he is the master-gardener of his soul, the director of his life. Coaching is Cultivation Peter Senge asks organizations to operate like gardens rather than like machines. We need to move to a gardening model: cultivate and grow people rather than fix them. Coaching is the gardening tool to cultivate skills. Coaching Is . . . A means of learning and development Guiding someone to meet his/her goals Mutual sharing of experiences and opinions to create agreed upon outcomes Inspiring and supporting others
Coaching is about: Coaching is a leadership approach that can be used flexibly to meet the needs of individuals and groups.
The coach should focus on the goals of the individual and/or the school and use sensitive questioning to establish an agreed action plan.
The process is based on the three core skills of deep listening, precise questioning and promoting action.
Coaching fits best in a school culture that is predicated on shared leadership rather than a command and control, hierarchical structure.
What is Coaching? Coaching is a set of skills for managing performance to deliver results Coaching is an approach to management how one carries out the role of being a manager It is a goal focused conversation The coach always has this question in his mind: How is this discussion helping this person achieve his/her goal?
What is a Coach? A coach is someone who supports, explains, demonstrates and guides others via encouragement and asking questions. Creates the capacity for continuous improvement, development and success through supporting people and organisations to make best use of their knowledge, insight, vision, creativity, sensibility, and vast ability to learn and develop Centred on goals Non-directive, does not impose solutions or opinions
Coaching is... Helping someone expand and apply skills, knowledge and abilities, by
Teaching Motivating Listening Encouraging Setting Goals Definitions: Coaching, Counseling, Mentoring, & Training Coaching focuses on improving skills. can address issues of know how, know when, know why, motivation, time, distraction, priorities, support. Counseling is coaching that focuses on peace of mind. Mentoring is coaching about career and relationships with people and the organization. Training is skill building from the ground up. Benefits of Coaching Coaching enables people to discover their strengths, to concentrate on areas for development and to learn from their mistakes. It motivates them to move forward in their role, and to take responsibility for their goals and actions. It discourages the command and control method of management Benefits of Coaching Coaching skills can also be used to introduce a more collaborative approach to: appraisals; performance management; meetings and group discussions. Benefits of Coaching Increased confidence and self-awareness; Enhanced emotional intelligence; Effective resolution to issues and challenges; Professional/personal growth and career advancement; Better decision-making and clarity around goals; Improved time and stress management; and Enhanced interpersonal (verbal and non-verbal) communication skills Group Activity 2 PEN COCs Next Top Coach What are the KASH of the PEN COC Coach? Knowledge Attitude Skills Habits Characteristics of a Coach Inspiring Energizing Facilitating Performance centered Focus on Learning Develops Individuals
A Great Coach is . . . Evolutionary elder The coach has more experience and know how than the person being coached. Coach can be a sounding board for ideas. Partner Coach benefits when the person being coached achieves. Champion Coach leads the supporting cheers.
The Habits, Qualities, Attributes and Traits of a Good Coach Guide Coach shows the person being coached the right steps to take, which pitfalls to avoid. Reality checker Coach helps person being coached evaluate progress towards goals. Visionary Coach (and person being coached) envision what success would look like. The Habits, Qualities, Attributes and Traits of a Good Coach Director Coach directs person being coached as to what actions to take. Uses phrases like try this Radar Coach often can see & understand what the person being coached cannot. Beacon Coach can sometimes sound an early warning.
Coaching Mindset Believe in Potential Be Unattached Dont Know and Dont Fix It Keep It Light and Fun Stay Curious Trust Your Gut Build Awareness Before Action Coaching Actions Mirror Listen Create Space Validate Ask Feedback Celebrate
Ten Roles of a Coach Resource Provider Data Coach Curriculum Specialist Instructional Specialist Mentor
Classroom Supporter Learning Facilitator School Leader Catalyst for Change Learner