McKinsey and Company:

Managing Knowledge and

Learning

Khema Vimala
Raditya Tanu
Anindita TKW
Adelia Husada
Brago AJP

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Mission
Mission:
Help clients make positive, lasting and substansial
improvements in their performance
Build a great firm that in able to attract, develop,
excite and retain exceptional people

Strategy
McKinsey using Knowledge Management as
their strategy:
Knowledge development had to be seen as a
central not a peripheral firm activity;
it needed to be ongoing and institutionalized,
not temporary and project based;
it had to be the responsibility of everyone, not just
a few.

Create new perspective

STRATEGY : Four-Pronged Attack Rajat

Gupta
Want to capitalized on the firms long term
investment in practice development driven by
Clientele Industry Sector and Functional Capability
Groups
Embranced a groos-root knowledge development
approach called PRACTICE OLYMPICS
Initiate 6 special initiatives-multi-year internal
assigment led by senior partner
Expand on the model McKinsey Global Institute, to
recruit more research-oriented people and link more
effectively into the academic arena

Guiding Principles / Policies

SERVICE CLIENTS
o
o
o
o

Adhere to professional standards

Follow the top management approach
Assist the client in implementation and capability building
Perform consulting in a cost effective manner

o
o
o
o
o

Operate as one Firm

Maintain a meritocracy
Show a genuine concern for our people
Foster an open and nonhierarchycal working athmosphere
Manage the Firms resources responsibly

BUILDING THE FIRM

BEING A MEMBER OF THE PROFESSIONAL STAFF

Demonstrate commitment to client service

Strive continously for superior quality
Advance the state of the art management
Contribute a spirit of partnership through teamwork and collaboration
Profit from the freedom and assume the responsibility associated with
self-governance
o Uphold the obligation to dissent
o
o
o
o
o

Goals
To achieve competitive advantage by leveraging
knowledge management as a core capability
To create a knowledge management
environment that would, from technical
perspective, tie together legacy systems, and
intranet, the WWW, data warehousing,
document management, and new applications
with networking and network management in
order to give KPMG professionals ubiquitous
access

Lesson Learned
Knowledge Management
require strong
commitment from senior management
major infrastructure changes
The new class of consultant (the specialist)
support the knowledge management effort

THANK YOU
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