Chapter 2
Introduction
Business strategy a plan that
integrates the company's goals, policies,
and actions.
The strategy influences how the company
uses:
physical capital, financial capital, and human
capital.
Introduction (cont.)
Strategy has a particularly strong
influence on determining:
The amount of training devoted to current or
future job skills.
The extent to which training is customized for
the particular needs of an employee or is
developed based on the needs of a team,
unit, or division.
Whether training is restricted to specific
groups of employees or open to all
employees.
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Introduction (cont.)
Strategy has a particularly strong
influence on determining:
Whether training is planned and
systematically administered, provided only
when problems occur, or developed
spontaneously as a reaction to what
competitors are doing.
The importance placed on training compared
to other human resource management
practices such as selection and compensation.
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Organizational Characteristics
That Influence Training
Top management support
The CEO is responsible for vision, and being a
sponsor governor, faculty, learner, and
marketing agent.
Organizational Characteristics
That Influence Training (cont.)
Human resource management (HRM)
practices the management activities
related to investments, staffing
performance management, training, and
compensation and benefits.
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Organizational Characteristics
That Influence Training (cont.)
Staffing strategy the company's
decisions regarding where to find
employees, how to select them, and the
desired mix of employee skills and
statuses.
Human resource planning
identification, analysis, forecasting, and
planning of changes needed in the human
resource area to help the company meet
changing business conditions.
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Organizational Characteristics
That Influence Training (cont.)
Extent of unionization
Unions' interest in training has resulted in
joint union-management programs designed
to help employees prepare for new jobs.
Organizational Characteristics
That Influence Training (cont.)
Staff involvement in training and
development
If line managers are aware of what
development activity can achieve, they will be
more willing to become involved in it.
They will also become more involved in the training
process if they are rewarded for participating.
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Outsourcing Training
Outsourcing the use of an outside
company that takes complete
responsibility and control of some
training or development activities or that
takes over all or most of a company's
training including administration, design,
delivery, and development.
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