A Project For Capacity Development Of Business Personnel Through

Vietnam-Japan Human Resources Cooperation Center (VJCC)

Appreciation From Speaker Lim Chee Hoo

Your participation in this Talk

Vietnam-Japan Human Resources Cooperation Center (VJCC)
Foreign Trade University (FTU)
Panasonic Excel International Company
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Administration

This Talk will last

for about 3 Hours
Mobile

Phones : Please put to silent mode

Participate actively. Share your experiences
Ask questions. Take notes
There are no strangers here
Only friends we have not yet met
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Learning Strategies

Sharing About Roles

Of a Regional HRD
Practitioner
How to make your
presentations more
effective
Practice session
Question & Answer
session

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Singapore

India

Thailand

Vietnam

The Philippines

My Human Resource
Development Experiences:
Asia Pacific, Middle East
& Oceania

New Zealand

Australia

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Japan

Malaysia

Indonesia

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Panasonic BBP Seminar, Commemoration of 90th

Anniversary, In-house training with Panasonic Australia
- Perth, Brisbane, Adelaide, Melbourne, Sydney -

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Art and management have

more in common than is
apparent at first. In the case
of a painting, the artist works
out a composition before
beginning work on the white
canvas. The finished work
cannot be considered just a
random arrangement of
shapes and colors; it is an
expression of the painters
thoughts and feelings. The
painting is created, as it were,
out of nothing
Mr K Matsushita

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STAR

WORKHORSE

The ProductivityPotential Matrix

Productivity

MARGINAL

DEAD
WOOD

TRAINEE
PROBLEM
CHILD
SOURCE:

Potential

Employee Effectiveness Profile

By J William Pfeiffer, PhD, J.D.

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What Is HRD ?

Why Is There A Need For HRD In The Company?

To understand this, we need to

consider the basic concept of
manpower development in
organizations
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What Is Strategic HRD ?

The Balanced Scorecard & The Role Of HRD In Management
Financial
Perspective

Internal Business
Process
Perspective

Mission

Customer
Perspective

Learning And
Innovation
Perspective

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What Is Strategic HRD ?

The Role of HRD in
The Service Journey
Executive
Leadership

Customer-focused
strategy

Service
Leadership

Customer
Results

Customer
Intelligence

Customer
Delight
Service
Performance

Service
Excellence

Service
Agility

Customization

Customer
Experience

People
Development

Touchpoint
Partnership

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What Is HRD ?

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What Is HRD ?

UNCONSCIOUS COMPETENT

CONSCIOUS COMPETENT

CONSCIOUS INCOMPETENT

UNCONSCIOUS INCOMPETENT

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Question

Effective
public
Think of some Trainers
speaking
and
whom
you are impressed
with.
What is it about
them
presentation
skills
thatare
make
them
role
models
necessary for
for aspiring Trainers ?
professional growth
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Session Objectives
By the end of this Talk, you will be able to :

Learn basic public speaking skills to manage your

presentations
Increase your confidence in preparing and making
presentations
Identify your strengths and areas for improvement
in the public speaking domain

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What Communication
Is All About.
Some kind of acceptance by the
receiving parties, whereby the end
result (acceptance) is able to :

evoke a change in the receiver

e.g. a change in perception,
a change of subsequent action,
change in thinking, etc
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Practice Makes Perfect

This

3-hour session : An Overview

Need to continuously practise

Aim to be an even better Speaker

Effective public speaking/ presentation

skills follow guidelines, not rigid rules
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Practice Makes Perfect

Impromptu Speech

Manuscript Speech
Memorised Speech
The type of speech you give depends very much on the
speaking situation that you will be in
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Practice Makes Perfect : Table Topics

Lets try a few

impromptu speeches
with fellow FTU
Students now

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Practice Makes Perfect ; Table Topics

Practice Makes Perfect : Table Topic

The Best Vacation

Spot To Visit in
Vietnam is

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Practice Makes Perfect : Table Topic

My
Hometown

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Practice Makes Perfect : Table Topic

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Practice Makes Perfect Table Topic

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Practice Makes Perfect : Table Topic

Why I like
FTU, The
Harvard
Of
Vietnam
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Practice Makes Perfect

FRIENDS

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Practice Makes Perfect : Table Topic

FAMILY

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Practice Makes Perfect : Table Topic

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Practice Makes Perfect : Table Topic

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Group Discussion/Presentation

Think of some Professors

whom you are impressed
with. What is it about them
that make them role models
for aspiring Professors ?
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The Essence Of Adult Learning

The conditions for speaking and learning are:

ATTENTION

RELEVANCE
CONFIDENCE

SATISFACTION
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Some Characteristics Of Effective Speakers

Captivating

Meaningful
Memorable
Activating
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Some Characteristics Of Effective Trainers

Enthusiastic
Organized yet flexible
Audience-focused
Use varied voice/tone
Sense of humor

Use of appropriate vocabulary &

body language
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Basic Format Of A Speech

INTRODUCTION

Attention

Getter

Preview

BODY

Main points

Arrange logically
Support with data
Review

CONCLUSION

Memorable
statement
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University

Preparing Your Presentation

Whom am I talking to ? [ Who are my audience

?]
What do I want them to know, to think and to
feel ?
What do I wish to accomplish out of this speech
?
What do the audience want or need to know ?
Why am I invited to present on this subject /
topic ?

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Ways To Open Your Presentation

Provide a preview of what your speech is about

Ask a question
Pose a hypothetical situation

Make a startling statement, fact, statistics that

directs attention, arouse curiosity, surprises the audience
or is infomative to them
Use a significant quotation e.g. All men are brothers
Mention something related to recent headlines, news

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The Opening

NO fixed rules ..
Good morning versus A lovely
morning
It is a pleasure to be here
You have about 30 seconds to 2 minutes to make an
impression to capture your audiences attention

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The Practice

Type or write out your entire presentation

Read your presentation, slowly from start to end
Practice with your visuals

Use bullet points

Have a dress rehearsal

Practise your written presentation :

in front of a mirror, with a stop watch, timer
with a tape / video recorder
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The Closing

Issue A Call To Action

Provide a summary
Predict the future

Challenge the audience

Remind the audience of a stirring statement
Tell a story
Make a pledge / promise
Try humour only if you are naturally funny
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Body Langage

A : Hi
B : Hi
A : How are you ?

B : Fine. Why ?
A : Nothing. Just curious
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About Human Potential

Deep interest and
BELIEVE that
human potential is
unlimitless and a
desire to support
human,
organizational and
societal growth

59

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Which Way ?
WHICH WAY ARE YOU MOVING ?
Your questions, your interests, your mental and physical
energies

YOU ARE AT
A STANDSTILL

YOU ARE
DEVELOPING
If you want to become a change
agent, you also must change.
The more you change, the more you
become an agent of change.

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The Next Chapter : FTU & Beyond

Design a Personal Challenge Plan

WALK

SKIP

HOP

JUMP

RUN

Start
Learning
At FTU
Work Out A
Challenge Plan
Personal Challenge : Swim With Your Mentor & Friends
a) Towards acquisition of new knowledge and skill
b) Continuing professional growth

Aim For The Rough Seas:

a) Review and level-up GOALS for the future
b) Participate actively in professional practices
c) Participate in community projects

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The Next Chapter : FTU & Beyond

Start Of
Career Path

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The Next Chapter : FTU & Beyond

The Opportunities In
Your Career Path

A Renewed
Mindset
DEVELOP A
CHALLENGING
SPIRIT FOR
POSITIVE CHANGE
& IMPROVEMENT

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Action Items
1) Give yourself Permission to fail
2) Whos your Strategic Growth Partners
3) Learn from the good, the bad and the ugly
4) Exercise Deferred Gratification
5) Ask: Am I changing for the better?
* Take the Scooter first, then the BMW
* No Status quo, No stagnation..CHANGE !
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The Next Chapter : FTU & Beyond

The Future In
Our Hands

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The Next Chapter : FTU & Beyond

Every Ending Is The Beginning

Of Something New
-Anon
Please continue to enjoy your travel on the Learning Journey.
You will have opportunities to discover more about yourself
and the many surprise endings life can give to you

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The Next Chapter : FTU & Beyond

CONCLUSION : Just remember.

Intelligence
Quotient

Emotional
Quotient

Adversity
Quotient

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Spiritual
Quotient

Closing The Session

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Closing The Session

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APPRECIATION

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