QUALITATIVE
NOMINAL
ORDINAL
QUANTITATIVE
INTERVAL
RATIO
DISCRITE CONTINOUS
MEASUREMENT
An integrative process of
Scales
It is a measure in which a
researcher captures the intensity,
direction, level or potency of a variable
construct.
3
if
Measurement
PHYSICAL
Levels of Measurement
The data we collect can be
represented on one of FOUR
types of scales:
Nominal
Ordinal
Interval
Ratio
NOMINAL
The name 'Nominal' comes
NOMINAL: (NAME
NOMIAL)
NOMINAL
Example
Nominally scale the nationality of
individuals in a group of tourists to a country
during a certain year.
We could nominally scale this variable in the
following mutually exclusive and
Japanese
Malaysian
German
Other
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EXAMPLES
University departments,
If
NOMINAL
EXAMPLES
For example: (Gender categorized as )
Gender:
1 = Female,
2 = Male
Marital status:
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Nominal Scale
A nominal scale is one that allows the
O Marketing
O Maintenance
O Production
O Servicing
O Sales
O Public Relations
O Accounting
O Finance
O Personnel
O Finance
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NOTE
Note that nominal scale will
Respondent's Sex
Valid
Male
Female
Total
Frequency
636
881
1517
Percent
41.9
58.1
100.0
Race of Respondent
Valid
White
Black
Other
Total
Frequency
1264
204
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1517
Percent
83.3
13.4
3.2
100.0
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2:Ordinal Scale
Example:
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Mango
Pine apple
Strawberry
Mix-Fruit
1
3
4
2
4
2
1
3
21
1 4
3 2
4 3
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Example 2
Rank the following five
Example 2 (Cont.)
Job Characteristic
Ranking
_____
_____
_____
_____
_____
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Example 2 (Cont.)
We can see that the ordinal scale
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Examples
Ranking of teams in a tournament
Socioeconomic class
Occupational status
Students of a university are classified
such as Freshman, Sophomore,
Junior, or Senior.
Alternatively, a numeric code could
be used for the class standing
variable (e.g. 1 = Freshman, 2 =
Sophomore, 3=junior 4=Senior).
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3:Interval Scale
It possesses both
magnitude
and equal intervals, but no
absolute zero. The zero point on
an interval scale is arbitrary and
is not a true zero. Temperature,
however, has no absolute zero
because there is (theoretically)
no point where temperature
does not exist.
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If the temperature
It is possible to add or
subtract a constant to
all of the scale values
without affecting the
form of the scale but
one cannot multiply or
divide the values
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temperature of 50
degrees is higher
than a temperature of
25 degrees.
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Examples
Level of happiness, rated from 1 to
10.
Temperature, in degrees &
Fahrenheit.
IQS
Satisfaction level on a 7 point scale,
from Dissatisfied to Satisfied,
Blood pressure
Attitude / opinion measure (Likert
scale)
45
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Example 3a
Indicate the extent to which you
Example 3a (Cont.)
The following opportunities
Using a number of
different skills
Completing a task
from beginning to end
Serving others
Working independently 1
5
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Example 3a (Cont.)
Suppose that the employees circle the
Example 3a (Cont.)
If we add 6 to the five points on
Example 3b
I agree
I disagree completely
completely
3.
I agree
I disagree completely
completely
I agree
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4:Ratio Scale
Same
as Interval, but
Ratio has a true zero or
fixed starting point.
The difference b/w the
intervals is always
measured from a zero
starting point.
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Responses to quantity
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A scale designed to
Examples:
Patients in a hospital
Road accidents
Share prices
Absenteeism
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59
60 60
Meaningful Operations
Statistical
Methods
Nominal
Nonparametric
Ordinal
Nonparametric
Interval
Parametric
Parametric
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Nominal
Ordinal
Interval
Ratio
Name
Mutuallyexclusive
Ordered
Equal
interval
Gender,
Yes/No
Class rank,
ratings
+ abs. 0
Data Types
Order
Interval
Origin
Nominal none
none
none
Ordinal
unequal
none
Interval yes
equal
none
Ratio
equal
zero
yes
yes
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PRACTICE
Discrete or Continuous ?
mg of tar in cigarettes
Continuous
weight
Continuous
time
Continuous
Exam scores
Ratio
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Summary
Levels of Measurement
Ordinal
Interval
Ratio
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QUESTION CODING
If you are planning to analysis your
data by computer, they will need to be
coded prior to entry. For quantity
questions, actual numbers can be
used as codes. For other questions,
you will need to design a coding
scheme. Whenever possible you
should establish the coding scheme
prior to collection data and
incorporate it into your questionnaire.
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DATA LAYOUT
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For
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DATA INPUT
As part of a marketing interview
survey we need to discover
which of four products ( Tomato
ketchup, Brown sauce, Soya
sauce and Vinegar) have been
purchased within the last month
by consumers. we therefore need
to collect four data items from
each respondent
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items is a separate
variables. However, the
data can be collected
by using one question.
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Brown Sauce
Soya Sauce
Vinegar
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Developing Scales
The
Developing Scales
Categories of attitudinal
scales: (not to be confused
with the four different types of
scales)
Rating Scales
The Ranking Scales
The
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Developing Scales
Rating
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Rating Scales
The following
Rating Scales
Semantic differential scale
6. Itemized rating scale
7. Fixed or constant sum rating
scale
8. Stapel scale
9. Graphic rating scale
10.Consensus scale
5.
80 80
Dichotomous Scale
Is used to elicit a Yes or No answer
Category Scale
It uses multiple items (i.e. more than
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Likert Scale
Is designed to examine how
strongly
subjects agree or disagree with
statements on a 5-point scale as
following:
_________________________________
Strongly
Neither Agree
Strongly
Disagree
Disagree
Nor Disagree
Agree Agree
1
2
3
4
5
______________________________________________________
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Likert Scale
This is an Interval scale and the
differences in responses
between any two points on the
scale remain the same.
84 84
Interval
scale.
Example 6
What is your opinion on your supervisor?
Responsive--------------Unresponsive
Beautiful-----------------Ugly
Courageous-------------Timid
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Numerical Scale
Is similar to the semantic differential
Respond to each item using the scale below, and indicate your
response number on the line by each item.
1
2
3
4
5
Very unlikely unlikely
neither
likely
very likely
unlikely nor
likely
-------------------------------------------------------------------------------I will be changing my job in the near future.
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balanced
rating with a neutral point.
The unbalance rating scale
which does not have a neutral
point, will be presented in the
following example.
89 89
Somewhat
interested
Moderately
interested
Very much
interested
1
2
3
4
-------------------------------------------------------------------------------How would you rate your interest
1
2
3
4
In changing current organizational
Policies?
90
distribute a
given number of points across various items.
Stapel Scale
This scale simultaneously measures
93
95
Ranking Scales
Are used to tap preferences
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Ranking Scales
Example 10
There are 4 product lines, the manager seeks
information that would help decide which product line
should get the most attention.
Assume:
35% of respondents choose the 1st product.
25% of respondents choose the 2nd product.
20% of respondents choose the 3rd product.
20% of respondents choose the 4th product.
100%
97 97
Ranking Scales
98 98
Forced Choice
The forced choice enables respondents to
99 99
Forced Choice
Example 11
Rank the following newspapers that you would
like to subscribe to in the order of preference,
assigning 1 for the most preferred choice and 5
for the least preferred.
------ -------- --- ---------- -------100100
Goodness of Measures
It is important to make sure that
Goodness of Measures
We need to assess the
goodness of
the measures developed. That is,
we need to be reasonably sure that
the instruments we use in our
research do indeed measure the
variables they are supposed to, and
that they measure them accurately.
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Goodness of Measures
103
Goodness of Measures
How can we ensure that the
Item Analysis
Item analysis
Item Analysis
The items with a high t-value
Reliability
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Stability
Test-Retest Reliability
Parallel-Form Reliability
When
Parallel-Form Reliability
111111
Internal Consistency
Validity
113113
Content Validity
114114
Criterion-Related Validity
Criterion-Related Validity
Example 12
If a measure of work ethic is developed and
administered to a group of welfare recipients,
the scale should differentiate those who are
enthusiastic about accepting a job and glad of a
opportunity to be off welfare, from those who
would not want to work even when offered a job.
116116
Example 12 (Cont.)
Construct Validity
118118
Goodness of Measures
119119
Validity
.
120120