On-Scene Commander and

Emergency Control Centre

Operation
Emery Oleochemicals (M) Sdn Bhd
Production Site : Telok Panglima Garang,
Selanggor, Malaysia,

OSC & ECC Operation

Session Objective
The session is to expose delegates on :
Philosophy of Emergency Response Plan
Roles and Responsibilities described in Emergency
Response Plan OSC, EMT, ERT, etc.
Alignment and Linkage with national emergency
response mechanism Majlis Keselamatan Negara
(MKN) / National Security Division (NSD)
applications

OSC & ECC Operation

Learning Outcomes
Upon completion of the course, participants will be
able to :
Understand the fundamentals of managing
Emergency Situation
Managing and Maintaining the *Emergency
Response Team (ERT) by On-Scene Commander
(OSC), *Emergency Management Team (EMT) and
the Plans
Conduct the vulnerability assessment on various
emergency situation
Managing PRE and POST Emergency Preparedness
Note :
ERT = First Line Response Team (FLRT)
EMT = Management Response Team (MRT)

OSC & ECC Operation

References
Occupational Safety and Health Act (OSHA) 1994
Regulation 1997 - Control of Industrial Major
Accident Hazard (CIMAH)
Site Emergency Response Plan (ERP)
*Majlis Keselamatan Negara (MKN), Arahan 18,
Arahan 19 and Arahan 20
US OSHA 29 CFR 1910 Subpart E - Means of
Egress, Standard 34 - 39

OSC & ECC Operation

Majlis Keselamatan Negara (MKN) /

National Security Division (NSD)
Arahan / Directives :
Arahan 18 : Pengurusan dan Pengendalian Krisis
Keganasan
Arahan 20 : Dasar dan Mekanisma Pengurusan dan
Bantuan Bencana Negara
Arahan 21 : Pengurusan dan Pengendalian Situasi
Ancaman Ketenteraman Awam

OSC & ECC Operation

Classification of EMERGENCY
Majlis Keselamatan Negara (MKN) Arahan No 20 /
National Security Counsel (NSD) Directive No 20
Structured Response Management Mechanism for
Authorities
Policy on land based disaster management and
assistance under National Security Division (BKN) of
the Prime Minister's Department
Defines Level of Disaster
Standardized and Coordinated Roles and
Responsibilities of Responded Government Agencies

OSC & ECC Operation

Responded Agencies
Royal Malaysian Police : All Emergencies
Fire and Rescue Department : Fire Emergency
Medical and Ambulance : Medical and Fire Emergency
All Agencies leading by Police i.e. Threat/Terrorisms
Other Agencies : Based on Nature of Emergency

OSC & ECC Operation

What is Emergency Response Plan?

Emergency Response Plan (ERP) is an approved and
documented PROCEDURES, contain GUIDELINES to
be followed during emergency, detail on :
WHAT Type of emergencies
HOW Response/Action to the emergency
WHO Roles and Responsibilities during emergency

OSC & ECC Operation

What is Emergency Response Plan?

WHAT Type of emergencies
Fire, Explosion, HAZMAT
Medical Emergencies
Missing Person
Threats and Terrorism
Evacuation
Disasters
Process Safety i.e. Runaway Reaction form
Operational Design, etc

OSC & ECC Operation

What is Emergency Response Plan?

HOW To response/action to the emergency
Based on Nature of Emergency
Based on Size of Emergency
Based on Resources Available
Based on Technical and Tactical
Single Command Operation
Unified Command Operation

OSC & ECC Operation

What is Emergency Response Plan?

WHO Roles and Responsibilities during emergency
Emergency Management Team (EMT) High Level
Management Officials
On-Scene Commander (OSC)
Emergency Response Team (ERT) First Responder
Muster and Head Count Coordinator
Building Marshall
Building Warden

OSC & ECC Operation

What is Emergency Response Plan?

Requirement of Emergency Response Plan
Occupational Safety and Health Act (OSHA) 1994
Regulation 1997 - Control of Industrial Major
Accident Hazard (CIMAH)
Uniform Building by Law (UBBL) 1984
Certificate of Fitness Building Occupancy
US OSHA 29 CFR 1910 Subpart E - Means of
Egress, Standard 34 - 39

OSC & ECC Operation

What is Emergency Response Plan?

Requirement of Emergency Response Plan
- Occupational Safety and Health Act (OSHA) 1994
Part IV - General Duties of Employers and Self
Employed Persons
To make the place of work safe for worker
Reference : OSHA 1994, Part IV, Section 15, 16, 17, 18 and 19

OSC & ECC Operation

What is Emergency Response Plan?

Requirement of Emergency Response Plan
- Regulation 1997 - Control of Industrial Major
Accident Hazard (CIMAH)
Part IV - Report on Industrial Activity and
Preparation of Emergency Plan for Major Hazard
Installation
References :
Regulation 18 - On-site emergency plan, Regulation 19 - Updating of on-site emergency plan
Regulation 20 - Review of on-site emergency plan, Regulation 21 - Off-site emergency plan

OSC & ECC Operation

What is Emergency Response Plan?

Requirement of Emergency Response Plan
- US OSHA 29 CFR 1910 Subpart E - Means of
Egress, Standard 34 - 39
29 CFR 1910.34 - Coverage and definitions
29 CFR 1910.35 - Compliance with NFPA 101-2000, Life Safety Code
29 CFR 1910.36 - Design and construction requirements for exit
routes
29 CFR 1910.37 - Maintenance, safeguards, and operational features
for exit routes
29 CFR 1910.38 - Emergency action plans
29 CFR 1910.39 - Fire prevention plans
Subpart E App - Exit Routes, Emergency Action Plans, and Fire
Prevention Plans

OSC & ECC Operation

Emergency Response Plan CONTENT

Introduction and Background of the facility
Potential Risk available within the facility
Definition of Emergency (potential) happen
Emergency Management and Organization
Pre-Incident Incident Plan
Notification and Activation of Emergency
Post Incident Procedure
Planning, Training and Exercise Program

OSC & ECC Operation

EMERGENCY Situation Involves

Fire, Explosion, HAZMAT Incidents
Medical Emergencies
Missing Person
Threats, Terrorism, Riot, etc
Evacuation
Disasters
Runaway Reaction/Process form Operational Design

OSC & ECC Operation

Classification of EMERGENCY
Tier 1 OR Level 1

- Minor Emergency Situation

(MKN : District Level)

Tier 2 OR Level 2

- Major Emergency Situation

(MKN : State Level)

Tier 3 OR Level 3

- Crisis Situation
(MKN : National Level)

OSC & ECC Operation

Classification of EMERGENCY
Tier 1 OR Level 1 - Minor Emergency
Minor incident has occurred
No threat, even to immediate vicinity
Not expected to escalate, incident is under control
or can easily be brought under control
Requires no assistance or protection action
Authorities notify but their assistance may not be
required

OSC & ECC Operation

Classification of EMERGENCY
Tier 2 OR Level 2 - Major Emergency
A major event has occurred
Not under control and may escalate leading to
threat to life, environment, or property
No immediate threat to off-site areas
Some protective actions and assistance required;
on site evacuation, shelter in place or shutdown
may be necessary
Authorities notify and their support will be
requested

OSC & ECC Operation

Classification of EMERGENCY
Tier 3 OR Level 3 Crisis
A crisis event has occurred
Has or is anticipated to impact near site neighbors
Protective actions will have to be implemented
Assistance will be necessary from Authorities and
external emergency services

OSC & ECC Operation

Roles and Responsibilities

Emergency Command Centre (ECC)
Workplace of controlling Emergency Situation
Workstation for Emergency Management Team and
Responded Authorities
Remote operation and Local Operation (On-Scene)
Centralize Operation

OSC & ECC Operation

Roles and Responsibilities

Emergency Management Team
High Level of Management Officials
Remote Operation (Remote ECC) from Head
Quarters
Local Operation (On-Scene ECC) from Emergency
location
Coordinate financial and logistics requirement
during Emergency Situation

OSC & ECC Operation

Roles and Responsibilities

On-Scene Commander
Person In-Charge of Emergency Situation
Leading Emergency Management Operation On-Site
Escalate path to Higher Authorities
(within organization)
Approve Action and Response Plan

OSC & ECC Operation

Roles and Responsibilities

Emergency Response Team / Incident
Management Team
On-Scene Operation
First Responder On-Scene
Fire Response Team
Medical Response Team
HAZMAT Response Team
Rescue Response Team

OSC & ECC Operation

Training Plan
2 Days Session
Day 1 Theory Session Roles Clarity
Day 2 Tier 1 Drill Exercise
- Tier 2 Drill Exercise

OSC & ECC Operation

Training Plan - Day 1 Theory Session

Brief Explanation on ERP Application
Roles and Responsibilities Clarity
ERP alignment with MKNs Directives
MKNs Terms, Scopes, Boundaries and Applications
Internal Facility Setup and Arrangement

OSC & ECC Operation

Training Plan - Day 2 Drills and Exercises

Tier 1 Drill Exercise
Single Command
Managing with Internal Resources i.e. Emergency
Response Team
Tier 2 Drill Exercise
Unified Command
Involve with Government Agencies i.e. Jabatan
Bomba dan Penyelamat, Polis DiRaja Malaysia,
Hospital/Ambulance Services, etc

OSC & ECC Operation

Training Plan - Day 2 Drills and Exercises

Tier 1 Drill Exercise
SCENARIO : Tier 1 To Be Advised
RESPONSE AGENCY : Emergency Response Team
(ERT), Emergency Management Team (EMT) and
Security
COMMAND : Single Command Internal OSC
OBJECTIVE : Managing with Internal Resources
and Capabilities

OSC & ECC Operation

Training Plan - Day 2 Drills and Exercises

Tier 2 Drill Exercise
SCENARIO : Tier 2 To Be Advised
RESPONSE AGENCY : Emergency Response Team
(ERT), Emergency Management Team (EMT),
Security, Jabatan Bomba dan Penyelamat Malaysia
(JBPM), Polis DiRaja Malaysia (PDRM),
Hospital/Ambulance Services (A&E)
COMMAND : Unified Command Internal OSC,
JBPM and PDRM
OBJECTIVE : Managing with Resources,
Capabilities, Strength and Response Time