Introduction Of MCB

Mian Muhammad Mansha

(Chairman)
Atif Bajwa (President)

786

Key Information
Nationalization 1974
Privatize 1991

Total No. Of Branches 1030

Over 700 Online Branches
Global Branches 8
Largest Private Banking Network Of Pakistan

Nature Of Business
Muslim Commercial Bank Limited is incorporated in
Pakistan and is engaged in commercial banking and
related services.
The bank is listed on all the stock exchanges in
Pakistan
Registered Office is in Islamabad
Principal Office in Lahore

Our Mission

MCB Banks team of committed

professionals is dedicated to maintaining
long term customer relationships through
outstanding service and convenience.

Our Vision

Challenging and Changing the Way you

Bank.

Directors
No of Fixed Directors are 10
Elected For 3 years
Mian M
Mansha & Atif
Bajwa

Dr. Muhammad
Yaqub

Aftab Ahmed
Khan

Tariq
Rafi

Muhammad
Hussain

Sarmad
Amin

S. M.
Muneer

Shahzad
Saleem

Mian Raza
Mansha

No. Of Branches

Deposits

62753000

182706000

Rupees in Million

Description Of Departments

MCB
Human
Resources

Commercial Commercial
Bank North Bank South

Financial
Control
Group

Banking
Operation

Foreign Exchange
& Trade
Group
Control
Audit

Departments of Branch

Branch Department
Advance
Department

Foreign
Exchange

Account
Department

General
Department

Falak Naz

Employees Detail
Total Work Force 13441
Managerial 1117

Non Managerial 12324

786

Organizational Chart

Chairman
Board of Directors
Vice Chairman
President

Vice President
Director South Zone

Director North Zone

9 G.M

27 Regional
Managers
640 Branch
Managers

4 G.M Corporate
Zone
20 Branch
Managers

1 G.M Overseas
Zone
5 Branch
Manager

7 G.M

14 Regional
Managers
390 Branch
Managers

MCB Operations
MCB Management has been working on multiple tasks
to strengthen its position in market.
Emphasis on technology infrastructure, electronic
based value added products for 24/7 access.
Introduction of consumer financing and leasing, cash
management to add new revenue lines diversify risk
Rationalize headcount and organization structures to
reduce intermediation cost and improve organizational
efficiency

Products
MCB ATM (24 Hour Cash)

MCB Car 4 you

MCB Mobile Banking

Corporate Financing

M Net

MCB Lockers

MCB Pyara Ghar

MCB Rupee Travelers Cheque

LC

Easy Personal Loan

MCB Accounts
Current Account
Basic Account
Saving Account
Foreign Currency Account
Current Life Account
Business Account

Rules and Policies

To Satisfy Customers

To Get more Business

To Earn more Profit.

Planning
Goals and strategies are planned by the
Chairman and Board of Directors at higher
Level. General Managers and Regional
Managers makes plan at lower level.
Long Term Planning
Short Term Planning

Organizing
G.M assigns the roles and duties to the
employees.

There are 41 Regions Offices in Pakistan

where the R.M makes the decision
regarding their regions and their
subordinates and assigns them
according to their work.

Leading
Branch manager acts as a leader with in his
Branch.

By Leading his subordinates to achieves

the branch target.

Controlling

CM with his BD is member of Controlling penal

In a practical field the GM and RM controls the

banking activities.

Employees Training
Staff College in Karachi, Islamabad and Lahore
8 to 9 months
1 Month Practical
1 Month Theoretical Training

Incentives & Motivations

Achievement of target branch staff is awarded with
Commission
Increment 5% per annum
Promotions
Medical Facilities
Pension
Provident Fund

Attiq Ur Rehman

Working Of MCB Information

System

Daily transactions are entered into the system.

The data is processed and updated into the

branch server.

Types Of Information
Reports regarding total withdrawals during a particular
period.
Reports regarding total deposits in the branch.
Bank statements of customers accounts.
Statements regarding total lending and recoveries.
Profit & Loss, Balance Sheet and Cash Flow Statements.

Quality Control
Provide Best Services
Introduce Modern Technology
Symbol Software
Surprise Visits to Branch
IT/ATM maintains Dept. Working 24 hours

Conflicts

Manager is problem solver with in his Branch but if he is

Unable to do so or any problem arise at top level then
Executive Management (R.M, G.M etc.) get into action to
solve it.

Recruitment Policies
Selection Process

Advertisement in Newspapers
Requirement Graduation
Test and Interview
Selected Candidate are send to Training College

Leadership
Styles

The leadership styles which is adopted by MCB is

Democratic in which manager involve it subordinates
up to certain extend in decision making and use
feedback for improvements

Markets
MCB is operating in vast area of Pakistan

Urban Areas

Rural Areas

Strength
Financially Strong Group
Largest network
Modern Technology
Online Banking
ATM Network more then 700

Weakness

Conservative Banking

Opportunities

Now a days there is large amount Foreign Exchange as

Reserve

There some opportunities in Loaning and Leasing

Threats

Political Instability
Threat of new entrants
Lack of trust on banking system due to instable economy
of Pakistan.

Problems According to Our View

Employees are not motivated because there jobs are not secured
Insufficient knowledge of IT
Lack of awareness about MCBs products
Improper relationship marketing

Rectification Plan For Problems

Bring the Markup level up to other banks
Reduce Expenditures by Downsizing
Arrange some coaching class for Management

Conclusion

In our point of View MCB is one of the best private bank of Pakistan
Which is playing its role in the development of Pakistan economy.