INTERNET RESEARCH:

TRANSPORTATION OF

GROUP MEMBERS:
1.

AJENG AMBARWATI

2.

CHOIRIYAH HANDAYANI

3.

I MADE DHARMA SETIAWAN

4.

RISKA FEBRIANI

PT. CIPAGANTI CITRA GRAHA

CIPAGANTI GROUP is a large service business runs in rental private vehicle. In
1985 Cipaganti Motor was built in Bandung, year after year Cipaganti Motor has
turned into multi-business corporate, as the market leader in solid vehicle rental
service and heavy equipment leasing.
Based on the Companys Articles of Association, the scope of CPGT activities
comprises of services, including transportation services, mining, trade, industrial
and workshop. Currently, the Companys and its subsidiaries business activities
are the field of transportation and heavy equipment rental services. In addition,
through its subsidiary the company is engage in coal trading services. The
company has a business license for transportation services route from the
Department of Transportation in several cities in Indonesia, while subsidiaries (PT
Cipaganti Inti Resources) has a permit of mining production operation especially
transportation and sale of coal.

PT. Cipaganti Citra Graha

VISION

Being a global multi-national companies in the construction equipment rental

services and transportation, also a contractor in the field of construction and
land management, and building related industries.

Applying Good Corporate Governance in running the company.

Being a national asset that contributes to the economic growth of the nation
and state of Indonesia.

MISSION

Serve and provide the best quality products for construction equipment
leasing and contracting services.

Providing land freight transport safely, efficiently and profitably run by

professionally competent and highly motivated.

QUALITY POLICY
Overall Companys Quality Policy are :
Prioritize in services for the customers based on high concern in safety
and quality problem
In realizing this commitment, Companys values are applied to all levels of
the organization include :

Company motto " TRUST & CARE", which means that the services provided
are qualified, reliable, efficient, timely and reputable.

Corporate values; INTEGRITY, PROFESSIONALISM, SERVICE USER SATISFACTION,

WORKS ON LEADERSHIP AWARDS / EMPLOYEES ACHIEVEMENT

BUSINESS ACTIVITY

CAR RENTAL
BUSINESS UNIT

BUSINESS UNIT
OF MINING
CONTRACTOR
AND HEAVY
EQUIPMENT
RENTAL

SHUTTLE &
TRAVEL BUSINESS
UNIT

PT.
CIPAGANTI
CITRA
GRAHA
BUSINESS OF
TOURS PACKAGE
TOURS, SALE OF
AIRLINE TICKETS,
AND RENTAL OF
TOURISM BUS

TAXI UNIT
BUDINESS

COURIER AND
CARGO UNIT

PRODUCTS

ORGANIZATION CHART STRUCTURE

STRUCTURE OF CIPAGANTI GROUP

HUMAN RESOURCES
Human resources are vital for succession the Company's business and operations.
Because the field of the Company's operations are mainly services provided by
the human resources to the Company's customers. Without the support of
qualified human resources, the Company will not be able to grow and compete
with companies that provide similar services in the future.

MANAGEMENT CIPAGANTI WARRANT:

Oriented quality requirements to International quality standards in

accordance with ISO 9001: 2008 and the fulfillment of the achievement of
quality objectives as well as the company continues to do continuous
improvement of the quality of service.

The implementation of the quality management system and values of the

company in all activities of services.

Responsive to the needs of service users / public and customer satisfaction

and safety aspects.

All personnel are always given an understanding of the quality management

system through continuous training and the implementation of quality
systems in all levels of the organization.

Compliance with policies, procedures and work instructions are absolute and
binding for all employees. Quality is the responsibility of all employees who
work in CIPAGANTI.

SWOT ANALYSIS
Strenght

In terms of infrastructure Cipaganti has many branches all over the region of West
Java and Jabodetabek

Cipaganti has more vehicle units and rental vehicles.

Growth of transportation sector in Indonesia continues to increase to the market

power so that the company has a good business prospects.

Prices offered by Cipaganti bus is much cheaper, and the vehicle units are
comfortable, clean and safe

Cipaganti has a variety of rental category.

Cipaganti has a variety of vehicle units to consumers can choose according to the
needs of the rental category

SWOT ANALYSIS
Weaknesses

Transportation services industry is a highly competitive sector, so the

competition is intense. competition to be faced extremely strict, so the
company must treat its customers the best so they do not move to another
vehicle rental company which is quite a lot, especially in the Bandung area.

Opportunities

Increase market share thus greater opportunities.

With the travel franchise of Cipaganti which gives enthusiasts the opportunity
to will help develop the business franchise of Cipaganti more widely.

Threats

many rental businesses appear at a low price

The Organizational Behavior

Corporate culture "TERTIB", namely:

Piety to God the Almighty;

High work ethic

Constantly improved the reputation

Discipline in implementing management policies and personal attitudes

Mastering sciences and technology

Best in both service and work result

Size of the organizational culture includes loyalty and discipline of employees to an

organization's success.
The scope of organizational culture in Cipaganti Group employees will affect the
performance of the employee, if the the organizational culture where employees
increases, the performance of its employees will increase the effect of the level of
leadership and motivation.

CONCLUSION
PT. Cipaganti Citra Graha apply business expand strategies effectively. Which
using the existing products line, taxi, tours & travel, bus, mining, heavy
equipment, to enter the large market. Successness of PT. Cipaganti Citra Graha
rather than services products, also followed with the infrastucture they has like
Human Resource and Distribution of integrated system information technlogies.