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Doing Business in Kenya: Can Data Transform

Government Processes?

The Partnership Model

The annual Doing Business ranking by


the World Bank attempts to measure:
The complexity and cost of regulatory
processes
The strength of legal institutions

Should we care?

Evaluating the lifecycle of a domestic firm


Indicator

2015 Ranking

2014 Ranking

Starting a Business

143

134

Dealing with construction permits

95

35

Getting Electricity

151

151

Registering Property

136

131

Paying Taxes

102

146

Trading Across Borders

153

152

Getting Credit

116

111

Protecting Minority Investors

122

118

Enforcing Contracts

137

137

Resolving Insolvency

134

138

Business Process Re-engineering

Main Challenges

- Coordination across agencies/


departments
- Unnecessary customer touch points
- Inefficient processes and redundancies

Starting a Business

Kenyas Distance to Frontier


Minimum Capital

100

Cost

78.65

Time (days)

70.35

No. of Procedures

47
0

10 20 30 40 50 60 70 80 90 100

Distance to Frontier

Time: 30 days
# Procedures 10
Cost - 42.7%
DTF 74.01
Rank - 143

What does it take and how long?

Analysis of time taken at the Company Registry

Starting a Business

11

What happens at the company registry

12

Does the registry have enough resources?


Procedure
Separating documents
Scanning documents
Scanning documents (after mistakes have
been corrected)
Stapling documents
Stapling documents (after mistakes have been
corrected)
Entering data*
Entering data (after mistakes have been
corrected)*
Approving documents
Opening physical folders
Printing certificate*
Signing certificate
Scanning certificate

No. of clerks
3
2
1

1
1

7
1

5
3
1
2
1

Recommendations
Recommendation

Potential
Impact

Reduce the amount of time it takes to register at


the companies registry

9 points

Manually combine registration process for NSSF


and NHIF at Huduma

7 points

Email submission of documents

7 points

Pass the Company Bill

20 Points

Online system for submission and processing of all


documents and payments

60 Points

Registering Property

Kenyas Distance to Frontier


71

Cost

No. of Procedures

33

66

Time

0 10 20 30 40 50 60 70 80 90 100
Distance to Frontier

Time: 72 days
# Procedures 9
Cost - 4.3% of property value
DTF 56.88
Rank - 136

Registering Property in Kenya

Contents of application forms

Recommendations
Recommendation
Online search for titles without requirement for physical
signature and seal
Combine application for land rent certification, consent to
transfer, valuation and stamp duty assessment

Potential
impact
1 point

52 points

Increase number of valuers, provide them with hand held


GPS and ready for transport

5 points

Digital assessment and payment of land rent, stamp duty


and title search
Online application to transfer property with electronic
payments

29 points
104 points

Registering Property in Kenya

Conclusions
1.Data driven approach to understand and
transform government services
2.Understanding the legal and policy reforms
required to support technology interventions
3.Transforming re-engineered processes using
technology
4.Improve the DB rank and citizen experience