What Is MIS?

Management I
nformation S
ystems
Goal of MIS
Aligning the IS to achieve
business goals and
objectives
MISBUSI Course Notes

What is MIS?

MIS = Management Information Systems

MIS is the development and use of
information systems that help businesses
achieve goals and objectives
Key elements of MIS:
Development and use
Information systems
Business goals and objectives
See the video explanation

MISBUSI
Course
Notesas Prentice Hall
Copyright 2010 Pearson
Education,
Inc. Publishing

Why Is Introduction to MIS Important in the Business

School?

Future business professionals need to

be able to assess, evaluate, and apply
emerging information technology to
business
Knowledge gained in this course will
help you attain that skill

Your only job security is a marketable

skill and courage to use it
MISBUSI Course Notes

MIS Manager
The

MIS manager runs

the MIS department.
The MIS manager must
be comfortable with both
computer technology and
the organizations
business.

MISBUSI Course Notes

Development and Use of

Information Systems
Business professionals
need to:
Take an active role in IS
to ensure that systems
meet their needs

Understand how IT
systems are constructed
Consider users needs
during development
Learn how to use IT
systems
Take into account
ancillary IT functions
(security, backups)
MISBUSI Course Notes

Five-Component Framework of an Information System

MISBUSI
Course
Notesas Prentice Hall
Copyright 2010 Pearson
Education,
Inc. Publishing

Information technology, information systems, and work

systems

MISBUSI Course Notes

Functions of an Information System

MISBUSI Course Notes

CONTEMPORARY APPROACHES TO INFORMATION SYSTEMS

Technical
Approaches
Computer
Science

Operations
Research

Management
Science
Psychology

Sociology

Economics

Behavioral
Approaches
MISBUSI Course Notes

Conceptual Framework of IS
Knowledge

MISBUSI Course Notes

Roles of IS in Business

MISBUSI Course Notes

The Interdependence Between Organizations and

Information Systems

MISBUSI Course Notes

How Does IT Differ from IS?

IT includes:
1. Hardware
2. Software
3. Data components
Information technology refers to:
1. Methods
2. Inventions
3. Standards
4. Products
IT could be thought of as information tools.
MISBUSI
Course
Notesas Prentice Hall
Copyright 2010 Pearson
Education,
Inc. Publishing

How Does IT Differ from IS? (contd)

IT alone will not help an organization

achieve goals
You cant build a house with tools alone.
It takes people, procedures, and
instructions.

IS = IT plus people and procedures

IS makes IT useful
MISBUSI
Course
Notesas Prentice Hall
Copyright 2010 Pearson
Education,
Inc. Publishing

How Do Successful Business Professionals Use IS?

Think creatively about problems, challenges,

and opportunities and find ways to apply IT and
IS

Create innovative applications using emerging

(new) technologies

Find ways to gain a competitive advantage with

information systems

MISBUSI
Course
Notesas Prentice Hall
Copyright 2010 Pearson
Education,
Inc. Publishing

Classic Management Functions

Historically,

managers have had these main

functions:
Planning
Organizing
Staffing
Directing
Controlling
MISBUSI Course Notes

Planning

Managers

devise both
short-range and longrange plans for the
organization and set
goals to achieve those
plans.

MISBUSI Course Notes

Organizing
Managers

must
decide how to
use resources,
such as people
and materials.

MISBUSI Course Notes

Staffing
Managers

must
hire and train
workers.

MISBUSI Course Notes

Directing
Managers

guide
employees to perform
their work in a way
that supports the
organizations goals.

MISBUSI Course Notes

Controlling
Managers

monitor
the organizations
progress toward
reaching its goals.

MISBUSI Course Notes

Classic Management Pyramid

Top-level
managers

Strategic

Middle-level
managers

Tactical

Low-level
managers

Operational
MISBUSI Course Notes

WHY INFORMATION SYSTEMS?

Management

Levels:
Senior managers: make long-range strategic
decisions about products and services

Middle

managers: Carry out the programs

and plans of senior management

Operational

managers: monitor the firms

daily activities

MISBUSI Course Notes

Strategic Level Management

This

level of
management
focuses on the
planning functions
of the organization.

MISBUSI Course Notes

Tactical Level Management

At

this level,
management
focuses on
organizing and
staffing to carry out
the visions of toplevel managers.

MISBUSI Course Notes

Operational Level Management

The

focus of this level of

management is on
directing and controlling
workers to perform the
planned activities.

MISBUSI Course Notes

New Management Model

Many

industries are finding that they can do

without middle managers.
For these businesses, communication that
was once carried out by middle managers
has been replaced by computer networks.
The result has been a flattened management
pyramid.

MISBUSI Course Notes

Flattened Management Pyramid

Top-level
managers

Strategic

Low and
Middle-level
managers

Tactical

Workers

Operational
MISBUSI Course Notes

Role of Information Systems in

Organizations
Support

of its business processes and

operations
Support of decision-making by its managers
Support of its strategies for competitive
advantage

MISBUSI Course Notes

Role of Information Systems in

Organizations

It can provide early warning signals of problems that

originate both externally and internally
It can automate routine clerical operations
It can assist all levels of managers in making routine
(programmed) decisions
It can provide the information necessary for
management to make strategic (non-programmed)
decisions

MISBUSI Course Notes

TOWARD THE DIGITAL FIRM

The Widening Scope of Information Systems

MISBUSI Course Notes

Trends in Information Systems

MISBUSI Course Notes

TOWARD THE DIGITAL FIRM

New Options for Organizational Design

Flattening organizations

Separating work from location

Reorganizing work-flows

Increasing flexibility

Redefining organizational boundaries

MISBUSI Course Notes

TOWARD THE DIGITAL FIRM

Flattening Organizations & Information Systems

MISBUSI Course Notes

TOWARD THE DIGITAL FIRM

Redesigned Work Flow For Insurance Underwriting

MISBUSI Course Notes