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  • Manajemen Praktek (Klinik) Dokter Keluarga

    Diunggah oleh

    Herlinda Yudi Saputri
    162 tayangan25 halaman
    This document outlines the key aspects of managing a family practice clinic. It discusses managing people, facilities, information, finances, and quality. Managing a family practice involves overseeing staff, medical supplies and equipment, patient records, financial planning and accounting, and implementing quality assurance processes. The document provides guidance on tasks like recruitment, inventory management, medical record confidentiality, developing budgets, and using a quality assurance cycle to continuously improve the standard of care.

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    management praktik

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    This document outlines the key aspects of managing a family practice clinic. It discusses managing people, facilities, information, finances, and quality. Managing a family practice involves overseeing staff, medical supplies and equipment, patient records, financial planning and accounting, and implementing quality assurance processes. The document provides guidance on tasks like recruitment, inventory management, medical record confidentiality, developing budgets, and using a quality assurance cycle to continuously improve the standard of care.

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    © All Rights Reserved
    Unduh sebagai PPTX, PDF, TXT atau baca online dari Scribd
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    162 tayangan25 halaman

    Manajemen Praktek (Klinik) Dokter Keluarga

    Diunggah oleh

    Herlinda Yudi Saputri
    This document outlines the key aspects of managing a family practice clinic. It discusses managing people, facilities, information, finances, and quality. Managing a family practice involves overseeing staff, medical supplies and equipment, patient records, financial planning and accounting, and implementing quality assurance processes. The document provides guidance on tasks like recruitment, inventory management, medical record confidentiality, developing budgets, and using a quality assurance cycle to continuously improve the standard of care.

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    © All Rights Reserved
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    Tandai sebagai konten tidak pantas
    dari 25

    MANAJEMEN PRAKTEK

    (KLINIK) DOKTER
    KELUARGA
    Joko Mulyanto
    CHEM IV - 2011

    OUTLINE
    Family Medicine and Healthcare Delivery

    System
    Management Aspects of Family Medicine
    Managing People
    Managing Facilities
    Managing Information
    Managing Finances
    Managing Quality

    FAMILY MEDICINE & HEALTHCARE


    DELIVERY SYSTEM
    Primary Care (first contact care)
    Gate keeper in Integrated Delivery System
    Strategic role:
    Address common health problems
    Improve access and equity
    Comprehensive care
    Efficient and cost-effective
    Integrative approach

    MANAGEMENT ASPECTS OF FAMILY


    MEDICINE
    People and Resources
    Facilities
    Information
    Financing
    Quality

    MANAGING PEOPLE & RESOURCES


    Doctor as manager.
    Management : convert the input to the output

    via process.
    Input: money, method, material
    Process: organizational work, operational
    work.
    Output: technical care, patient satisfaction.

    ROLE AS MANAGER
    Leadership role
    Informational role
    Decisional role

    MANAGERIAL SKILL
    Conceptual skill
    Human skill
    Technical skill

    SCOPE OF MANAGEMENT
    Recruitment, selection, training
    Motivation, leadership,
    Staff development
    Separation & Promotion

    COMMON PROBLEMS OF MANAGING


    PEOPLR
    Grievances
    Discrepancies
    Absenteeism

    STRATEGIC
    MANAGEMENT
    Non-price competition
    Vertical integration
    Forward integration
    Horizontal integration

    PERSONAL
    EFFECTIVENESS
    Make yourself look good
    Managing paper
    Managing meetings

    MANAGING FACILITIES AND


    UTILITIES
    Ordering, receipt, maintenance, issue when

    required
    Medical items: drugs, etc
    Non-medical items; office equipment,
    stationery.

    SUPPLY MANAGEMENT PRINCIPLES


    Efficient system
    Determine stocking level
    Storekeeper
    Bin card
    Ordering system
    Store ledger
    Defined procedure
    Regular stock taking

    DRUG STORE
    MANAGEMENT
    FIFO
    Information
    Regular inventory taking

    DISCREPANCIES
    Differences between recorded and actual

    quantity
    Human error, machine counting error,
    incomplete recording, pilferage, fraud
    Prevention:
    Open system
    Clear disciplinary action for pilferage and
    fraud
    Random check
    Personal accountability
    Authorization

    MANAGING INFORMATION
    Medical record
    Confidentiality
    Computerization

    MEDICAL RECORD
    Filling system
    Filling discipline
    Rules for missing record
    Culling procedures
    SOMR to POMR

    CONFIDENTIALITY
    Care
    Consent
    Compulsion
    Concern

    COMPUTERISATION
    All staff
    Operational procedure
    Backup procedure
    Security system
    Tried system
    Upgrade possibility

    MANAGING FINANCES
    Income : consultation, medicine, fee of

    services, house call, investment revenue.


    Expenses: staff cost, occupancy cost, drug
    cost, other cost.
    Profit: Difference between income and
    expenses.

    FINANCIAL RECORD
    Revenue: recorded in cash analysis book, up

    to date, in order, with supporting document


    Expenditure: recorded in cash analysis book,
    with supporting document.
    Day book

    FINANCIAL STATEMENT
    Profit and loss statement
    Balance sheet

    FINANCIAL PLANNING
    Operating budget: expense and revenue

    budget.
    Financial budget: capital expenditure, cash
    budgets, financing budgets, balance sheet
    budget

    MANAGING QUALITY
    Technical care
    Patient satisfaction
    Quality assurance cycel

    TERIMA KASIH
    2011

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