Will be a Quiz
No. 3 Today
HA Ha ha ha
Hoodoo
Assignment No.3 Due
also today
Chapter 10
Establishing the Performance
Management System
Set Goals
Communicate
Evaluate
Observe
Why Manage
Performance ?
To reach organizational
mission and goals
Encourage and reward
behaviors aligned with
organizational mission
and goals
Curb or redirect nonproductive activities
Appraisal
The act of estimating or
judging the nature or value
of something or someone.
Comparing options to
deliver an objective .
Appraisal Methods
Evaluating Absolute Standards
1.
2.
3.
4.
5.
. Outcomes-Based or MBO
methods
Adjective Rating Scale Appraisal :Rate employee on job-related factors & attributes such as
cooperation, communications ability, initiative, punctuality
and technical (work skills) competence.
Behaviorally Anchored Rating Scales ( BARS ) :This method used to describe a performance rating that focused on
specific behaviors or sets as indicators of effective or ineffective
performance. It is a combination of the rating scale and critical
incident techniques of employee performance evaluation.
Distortions
Leniency Error
Inappropriate
substitutes
Inflationary
pressures
HALO Error
Similarity
Error
Central
Tendency
Inflationary pressures :Pressures for equality and fear of retribution for low
ratings leads to less differentiation among rated
employees.
Attribution Theory
How individuals interpret causes of
behavior based on their past
knowledge and experiences. They can
attribute behavior either to internal
factors such as ability, skill or effort,
or to external factors such as rules,
policies or environment.
This is known as our locus of control
and
can influence our behavior at work.
Succes
s=
Train
Appraisers
+
Rate selectively
+
Have multiple raters
+
Provide ongoing feedback
+
Combine Absolute Standards
+
Use Behavior-based measures
Videos
Possible
Questions
Question No. 1
No Appraisal system is perfect for evaluating the
performance of employees . Why ?
Question No. 2
How can we overcome the difficulties which
have been faced during performance
management system ?
Quiz No. 3
Which method you think would be best for
Appraisal and why ?
Question No. 4
Is the internal use of performance management &
continuous improvement a major objective ?
Question No. 5
What are the consequences of poor communication
about performance ?
Question No. 6
What could be the reasons for the failure of
performance management system ?
Question No. 7
Why do managers generally dislike performance
appraisal programs ?
Question No. 8
Why do subordinates dislike performance
appraisal programs ?
Question No. 9
Can an organization use more then one appraisal
method , if yes , how ?
Question No. 10
What changes are there in performance
appraisal when teams rather then individuals
are evaluated ?